Job
Description
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate – Underwriting / Broker TechnicalSupport Specialist Your role will require youto utilize your skills to process transactions for the Underwriting / BrokerSupport Teams. You will require to the processing with expected accuracy andwithin the expected timelines as per the business requirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitorand attend to requests via service platforms that require action in a timelymanner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Performnecessary activities to support broking teams in collaborating with accountmanagement to initiate a renewal, preparing and submitting marketing proposalsto underwriters, processing endorsements and Policy Checking requests Qualifications we seek inyou ! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification andExperience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edgeof AI, automation, and digital innovation * Make an impact Drive change for global enterprisesand solve business challenges that matter * Accelerate your career Get hands-on experience,mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers andproblem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage,curiosity, and incisiveness - built on a foundation of integrity and inclusion- allow your ideas to fuel progress Come join the tech shapers and growth makers atGenpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note that Genpact does notcharge fees to process job applications and applicants are not required to payto participate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining.
