401 Process Associate Jobs - Page 2

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC Location Ahmedabad, Must have good communication in English 5 Days working Salary 26K to 36K Regards Minakshi 7046603747 Call me to get a quick response

Ahmedabad based out candidates can only apply. Job description: To solve the queries of the customer via Mail, Chat & Web Call. No Sales process is required To provide the best resolution to the customers. To work with the software technical team(if required) to resolve the customer problem Proficient in English both verbal & written - Communication with Foreign clients is part of the job Maintain a better relationship with the customers. Strong Analytical Skills Knowledge of Accounting is a big value add for the candidate. Interested candidates can call on 8160543327

Ensuring that request received in GVMS, MDG & via email are completed within agreed SLA (TAT) with each of the regions/countries with highest accuracy Should be able to resolve all queries received in generic mailbox and reply to same within 1 WD TAT Manage the Peak/Off Peak volumes within the regions and ensure extended support to complete the additional volumes received Resolve all queries received in generic mailbox and reply to same within 1 WD TAT Provide day-to-day support to business operations within/outside of GBS-IN To ensure that quality of data meets the needs of both the line of business and of the organization. To get trained on all regions of Vendor master and ensure constant learning on processes of new regions is a focus area Should be able to plan & prioritize the work allocated on daily basis and let SME/Lead know when unable to achieve the target WHO YOU ARE: B. Com/ MBA finance or any other suitable accounting degree Minimum 0- 2 years experience in AR / AP or any other Finance function with hands-on SAP knowledge Excellent knowledge of accounting principles, good communication skills, analytical skills, Self-driven and result oriented Independent individual who is able to plan work efficiently to meet tight timelines

KEY ACCOUNTABLES Data Screening and analysis Identifying and reviewing Maker Manuals for technical details, maker information, and spare parts Supervising and managing day-to-day operations Data capturing and building from manuals Performing quality checks and monitoring results 0-1 year of experience in a relevant field REQUIRED SKILLS Strong communication skills in English Proficient in MS Office, especially Excel Good typing speed (30 WPM) and accuracy (90 to 95%) Excellent reasoning and problem-solving skills Quick learner with the ability to adapt to new tools and processes QUALIFICATION Any Graduate We offer a 5-day workweek. 23 days of annual leave starting from the date of joining. Welcome lunch on the joining date. 2 days of work-from-home policy per month. Exposure to working with foreign-based projects and international clients. Opportunity to interact with management and work collaboratively with the team. Performance-based increments and incentives. VALAD Infotech Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Hello, Greetings from Kotak Life Insurance..!!! Kotak Life Insurance is looking for candidates for the role of Assistant Manager for Branch Operations and below is the Job Description attached. Only MALE candidates preferred Interested candidates can share their resume to kli.jayshree-jain@kotak.com or Whatsapp on 7972001255. Job location: Bangalore Interview Location - Kotak Life Insurance, 2nd floor ,2013, 100 Feet Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560038 Interview Date - 23rd January, 2025 Contact Person: Raghavendra/ Shashikanth Age limit : 28 Years Job Description : 1. New Business proposal form processing. 2. Primary underwriting. 3. Customer Service. 4. Renewal Calling 5. Stale Cheque Closure. 6. Surrender Retention Retention of customers who come to branch for surrender of policy, by means of educating about benefits of long term stay and use of retention kit. 7. ECS Sourcing Convincing and registering customers for ECS by means of educating customers about benefits from walk-in customers, renewal calling and at all touch points with customers and achieving assigned monthly targets. 8. Driving conversion of new business by means of follow-up with sales team on requirements. 9. Driving End to End TAT. 10. Medical Co-ordination in medical proposal forms with medical center, sales team and customer. 11. Riders sourcing from walk-in customers and renewal calling. 12. Follow-up with customers for arranging Direct Credit documents towards all types of pay-outs [ like surrender ( part or full), maturity, survival benefit etc. ] 13. Other back office work. 14. Receipting of Premiums new business , renewals, agency, shortfall premiums etc. all types of payments in cash and cheque at branches. 15. Banking of cheque and cash collected on previous day thru Bank appointed pick-up person. 16. S2S Service to Sales and cross sell. Desired Candidate Profile Graduate Fresher OR Graduate+1year of experience Perks and Benefits A great learning opportunity A pathway for growth in career with Kotak Life

At Amazon, we strive to be Earth s most customercentric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Job Title: Process Associate (PA) Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Standin for Area Manager At Amazon, were working to be the most customercentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team Lead for our Outbound dock team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. In this role you will be responsible for driving the sortation & dock operations in a fulfilment center. Essential Functions 1. Defining the transportation process from FC to delivery stations 2. Ensure enough bandwidth in sortation team to ensure peak time delivery management 3. Lead a team of process associates and problem solvers 4. Continuously improve the through put and attain a sustained level of delivery performance improvement 5. Analysis of the data reports to identify performance bottlenecks and improve the performance 6. Implement the formal process control and process improvement mechanisms such as Kaizen High school or equivalent Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach 1+ years of Microsoft Office products and applications experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

At Amazon, we strive to be Earth s most customercentric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Job Title: Process Associate (PA) Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Standin for Area Manager At Amazon, were working to be the most customercentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team Lead for our Outbound dock team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. In this role you will be responsible for driving the sortation & dock operations in a fulfilment center. Essential Functions 1. Defining the transportation process from FC to delivery stations 2. Ensure enough bandwidth in sortation team to ensure peak time delivery management 3. Lead a team of process associates and problem solvers 4. Continuously improve the through put and attain a sustained level of delivery performance improvement 5. Analysis of the data reports to identify performance bottlenecks and improve the performance 6. Implement the formal process control and process improvement mechanisms such as Kaizen High school or equivalent Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach 1+ years of Microsoft Office products and applications experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

At Amazon, we strive to be Earth s most customer centered company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Bhiwandi only. A graduate with 13 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. Strong execution skills, action oriented, go getter. Good people management skills. Were seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. Bachelors degree 2+ years of customerfacing environment, warehousing, logistics or manufacturing experience

At Amazon, we strive to be Earth s most customer centered company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Chennai only. A graduate with 13 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. Strong execution skills, action oriented, go getter. Good people management skills. Were seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. Bachelors degree 2+ years of customerfacing environment, warehousing, logistics or manufacturing experience

At Amazon, we strive to be Earth s most customer centered company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Pune region only. A graduate with 13 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. Strong execution skills, action oriented, go getter. Good people management skills. Were seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. Bachelors degree 2+ years of customerfacing environment, warehousing, logistics or manufacturing experience

Kickstart Your Career in Healthcare AR Callers Wanted! What We Need: 1+ Year Experience in AR Calling Qualification: Intermediate & Above Immediate Joiners (Relieving Letter not mandatory) What We Offer: Salary up to 40,000 + Incentives 2-Way Cab Facility Growth in Healthcare Domain Locations:- Hyderabad, Chennai & Mumbai Interested candidates can share your updated resume to HR Sumalika - 9030461574 (share resume via WhatsApp) Refer your friend's / Colleagues.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager High school or equivalent 2+ years of Microsoft Office products and applications experience

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun A day in the life Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. About the hiring group Job responsibilities Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required 1+ years of Amazon Amnesty Floor Monitoring experience

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel

Customer Service Chat Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Night Shift Regards Prashant 9016149123 Call me to get a quick response

This is going to be an International Voice and Sales process Role: International Voice Sales Process Experience: 0 to 8 Years Fresher:- Graduate Fresher can only apply CTC :- AS per the market standard Flexible to shifts Two-way cab facility Incitive Night shift allowance Free Food We are looking for candidates with: - excellent communication skills - experience into the BPO industry - Freshers with excellent communication Interested candidates can call and share their updated resumes via Email (celeste.samuel@marketstar.com) Please reach out between 1 PM to 6 PM HR Celeste Samuel Contact No:- 8374425293 WhatsApp Mention Celeste Samuel (16048) on your resume when you come for an interview at Regalix Marketstar office Walk-in Drive Interview Date: 05th Sep 2025 Interview Location 7th Floor, Plot No 1, Sy No 83/1, Aurobindo Galaxy, Raidurg TSIIC, Hyderabad Dist, Knowledge City Rd, Hyderabad, Telangana 500081 https://maps.app.goo.gl/hP7i85RgQRpkau6C7?g_st=aw Timing 11:00 AM to 4 PM (Mention my Name HR Celeste Samuel on your resume ) / Age limit 39/ Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC Location Ahmedabad, Must have good communication in English 5 Days working Salary 26K to 36K Regards Minakshi 7046603747 Call me to get a quick response

Urgent requirement For International Voice Process...! Contact HR (Supriya) - 9154774388 Email ID - konda.supriya@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Supriya 9154774388 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately

Urgent requirement For International Voice Process...! Contact HR (Banani) - 7044219047 Email ID - banani.karmakar@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Banani Karmakar 7044219047 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately

Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required Are 18 years of age or older

Process Associate is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The incumbent is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Working knowledge in all the Business Applications related to Processes. Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to identify ad notify team members and leads in case of rule break in the tool. Ability to Process Simple, Medium and High complexity tasks Ability to Create process related reports within the desired timeframe that is expected Follow the set guidelines/framework while structuring all work products Ability to provide implementable recommendations basis the gaps and problems identified Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens) Maintain compliance to the Quality metrics Ability to display the culture of FTR (First Time Right) While processing orders Ability to understand the explicit and implicit need of the customer and deliver to meet / exceed the expectations consistently Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources Technical Skills: Should have basic knowledge of MS office (Word, Excel & Power-point) Should have basic knowledge of Mortgage and Accounting principles

WARM Greetings from Rivera Manpower , Hiring for Banking Non-Voice Process Day Shift Location: Bangalore Shift: Day Shift | 6 Days Working Eligibility: Graduates only Joiners: Immediate Joiners Only Role Responsibilities: Handle queries of customers holding bank accounts. Provide real-time resolutions to customer concerns. Perform KYC checks and support compliance. Manage end-to-end banking queries with accuracy. Requirements: Excellent communication skills (written & verbal). Strong problem-solving and customer service orientation. Call & Book Your Interview Slots: Bornali :8884777961 / Anna 8431721735