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Associate/Sr. Associate (B2C process)

Associate/Sr. Associate (B2C process)

Capline Services

0 - 5 years

2 - 4 Lacs

Noida

Posted:2 hours ago| Platform:

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Skills Required

Process Associate Outbound Health insurance B2C SAT Employee engagement Customer service

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Job Type

Full Time

Job Description

Associate/Sr. Associate (B2C process) WE ARE HIRING Job Description Designation: Sr. Associate Exp: 0 5 Years Salary: 2.5 LPA to 4.00 LPA Week Off: Saturday & Sunday Fixed Off Notice Period: Immediate joiners required / 15 days preferable Shift: Night Shift We are looking for an Associate/ Sr. Associate who can create and nurture long-term relationships with customers. You will be responsible for resolving any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them. Roles & Responsibilities Answering inbound and outbound calls of clients and customers. Ability to perform multiple tasks and adjust quickly in short time frames. Ability to build rapport with US Patients and maintain the quality scores. Strong communication skills written and verbal both, US Voice & Accent Knowledge Organized, Efficient and Versatile. Strong customer service approach to deal with people at all levels (internal and external). Requirements Excellent in English Communication Skills Proficient in email writing and on chat process. Problem-solving aptitude. Able to work on Google Doc and G-Sheet. Ability to work well with a team. Perks & Benefits Health Insurance Coverage Disability Insurance Leave Encashment Sat & Sun weekly off Salary on time Reward & Recognition Employee Engagement Interested candidates Can send your resume at recruitment@caplineservices.com

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Capline Services

www.caplineservices.com

Logistics and Supply Chain Management

New York

50-100 Employees

10 Jobs

Key People

John Doe

CEO
Jane Smith

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Emily Johnson

COO

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Associate/Sr. Associate (B2C process)

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Associate/Sr. Associate (B2C process)

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Capline Services