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Apex One
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Customer Executive – International Voice Process

Customer Executive – International Voice Process

Apex One

2 - 7 years

2 - 4 Lacs

Kolkata

Posted:1 month ago| Platform:

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Skills Required

International Voice Process tele calling technical support voice process inbound Calling customer service customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the 1 PM to 10 PM shift. Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills. Skills: collaborative work,problem-solving,customer satisfaction,communication skills,excellent communication skills,record-keeping,customer service,multitasking,bpo,international voice process,voice process

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Customer Executive – International Voice Process