252 Inbound Calling Jobs

Experience: 6months to 1 year Qualification: Graduate (NO UNDERGRADUATES) Experience - 6months to 1 year Job Description: Experience in customer service, contact center, should have experience in in bound or out bound calls. Graduate good communication skills. 6month to 1year Exp. It is for afternoon shift.

We are seeking enthusiastic professionals for the International Voice / Blended Process . Join our dynamic and fast-paced international BPO team where you will handle customer calls and chats, resolve queries with empathy, and contribute to excellent customer satisfaction. This role offers excellent growth opportunities and a competitive salary package, suitable for both freshers and experienced candidates. Roles and Responsibilities: Handle inbound and outbound customer calls and chats as per process requirements. Resolve customer queries with empathy and professionalism . Meet defined quality and performance targets (e.g., AHT, CSAT, FCR). Maintain accurate records of all customer interactions. Ensure strict adherence to process compliance and guidelines . Skills Required: Strong verbal and written communication skills in English. A customer-first attitude . Good problem-solving and interpersonal skills . Basic computer and MS Office knowledge . Excellent spoken English and the ability to handle global customers. Willingness to work in rotational shifts and night shifts (5 Days working, 2 Days OFF). QUALIFICATION: Minimum HSC (12th pass) or Graduate in any discipline .

As a Customer Support Representative at HCL, you will have the opportunity to work in an international voice process for a renowned banking sector without the need for sales, upselling, or cross-selling. With 1 to 3 years of experience in voice processes, you will be responsible for inbound calling in a rotational shift. During your work hours, you will be expected to respond to clients through both voice and written communication, ensuring that their needs are met promptly and accurately. This includes addressing queries related to products, services, data, and client accounts, managing multiple client inquiries simultaneously, and utilizing workflow tools to effectively handle your workload. Your role will also involve contributing to team targets, maintaining accurate records of customer interactions, utilizing knowledge tools to follow correct processes and ask relevant questions, as well as collaborating with internal teams to ensure timely resolution of client queries. Upholding good client outcomes and delivering exceptional service to exceed client expectations will be at the core of your operational activities. To excel in this role, you must possess excellent verbal and written communication skills, a problem-solving mindset, the ability to multitask, and a strong aptitude for both individual and teamwork. Additionally, you can benefit from perks such as cab facilities for home pickup and drop, a 5-day work week, and the opportunity for immediate joining. If you are ready to take on this exciting opportunity, we look forward to meeting you at our walk-in interview on 16th to 17th April 2025 at HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, Chennai-Ambattur. For any queries, feel free to contact HR representatives Syed or Sanjay via email at sanjay-kumarp@hcltech.com or syedmohamed.asadali@hcltech.com.,

Job Role - As an associate - Customer Support your primary responsibility is to ensure the satisfaction and loyalty of our cherished customers. Your role goes beyond merely addressing inquiries and resolving issues; you are a critical part of our customer experience, directly influencing the success of our company. Role responsibilities - Customer Engagement: Interact with customers through phone, live bus chat, and email to provide exceptional support during their commute. Issue Resolution: Respond promptly to customer inquiries, resolving concerns and ensuring a positive experience at all stages of the commute. Team Coordination: Collaborate with the team to coordinate workflows, ensuring a seamless support process. Positive Attitude and Expertise: Maintain a positive and empathetic approach, with in-depth knowledge of our business and industry updates. Enhancing the Cityflo Experience: Strive to exceed customer expectations and uplift the Cityflo experience by delivering exceptional hospitality and support.

Responsible for Inbound & Outbound calls. Patient Relationship like receiving, registration & coordinating for their journey. Key Responsibilities: Make outbound calls to prospective customers from the provided database or leads. Explain products/services, answer questions, and address customer queries professionally. Generate leads, set appointments, or close sales depending on the campaign objective. Maintain a high level of customer service during all interactions. Update call logs, customer information, and follow-up details in CRM or call sheets. Meet daily/weekly/monthly call and conversion targets. Handle rejections positively and keep improving script delivery and conversion skills.

The primary aim of the role is to increase the volume of quality enrolments in IRMs examinations, improve conversions and help resolve student and working professional queries. The key role will be required to manage and implement a best practice process around admissions customer experience, selling the IRMs qualifications, doing follow-up calls, managing alumni relationships to push students for further Level examinations and make weekly reports in order to make improvements to conversion.

We are seeking a highly articulate and customer-focused International Customer Support Associate (Voice) to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers in a professional and courteous manner. Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. Maintain detailed and accurate records of all customer interactions and transactions in the system. Adhere to company policies, procedures, and quality standards to ensure consistent service delivery. Educate customers on products, services, and processes as required. Strive to achieve first-call resolution whenever possible, ensuring customer satisfaction. Skills Requirement: Excellent verbal communication skills in English , with a clear and neutral accent. Strong active listening skills and the ability to empathize with customer situations. Proven problem-solving abilities and a knack for providing effective solutions. Customer-focused mindset with a strong commitment to delivering exceptional service. Ability to work effectively in a fast-paced environment and manage call volumes. Strong interpersonal skills and a professional demeanor. Basic computer proficiency and ability to navigate customer service software. QUALIFICATION: Bachelor's degree or equivalent practical experience.

The primary aim of the role is to increase the volume of quality enrolments in IRMs examinations, improve conversions and help resolve student and working professional queries. The key role will be required to manage and implement a best practice process around admissions customer experience, selling the IRMs qualifications, doing follow-up calls, managing alumni relationships to push students for further Level examinations and make weekly reports in order to make improvements to conversion. Excellent written and oral communication skills Responsible to handle inbound & outbound calls as per the leads provided

Outbound Calling Initiate calls to potential customers from provided databases or cold leads Promote products/services and explain offerings clearly Follow up on previous interactions to drive conversions Inbound Call Handling Respond to customer inquiries with professionalism and empathy Resolve issues or redirect calls to appropriate departments Maintain high standards of customer satisfaction Lead Generation & Qualification Identify and qualify leads through effective questioning Maintain lead databases and update CRM systems Coordinate with sales teams for follow-ups and closures Sales Support Assist in closing deals by providing product information and addressing Meet or exceed daily/weekly/monthly targets Upsell or cross-sell relevant services when appropriate Reporting & Documentation Maintain call logs and customer interaction records Share daily performance reports with team leads Track conversion metrics and suggest improvements

Key Responsibilities: Handle inbound and outbound sales calls, WhatsApp messages, and follow-ups with potential clients Guide users in selecting the right consultation package or expert based on their needs Convert leads into paid consultations by effectively explaining the benefits of our services Maintain strong client relationships and offer after-sales support to boost retention Coordinate with internal teams to ensure timely service delivery and high customer satisfaction Keep accurate records of daily leads, calls, conversions, and payments Qualifications: Bachelors Degree (any discipline) 1-2 years of experience in B2C sales, telesales, or customer engagement roles Excellent verbal and written communication skills Persuasive, target-driven, and able to build rapport quickly Familiarity with CRM tools, Google Sheets, and basic mobile apps Bonus Points If You Have: Interest or basic knowledge of Astrology, Kundli, or Spiritual Sciences Experience working with astrology-related services or platforms English-speaking skills

Job Summary: Raigad Hospital and Research Centre is seeking a professional, patient-friendly, and detail-oriented Billing cum Reception Executive. This role is a key interface between patients and hospital services, responsible for managing front desk operations and ensuring accurate billing and payment processes. Key Responsibilities: Reception Duties: Welcome patients and visitors with a polite and caring attitude. Register patients and update necessary personal and insurance details. Schedule, reschedule, and cancel appointments as needed. Handle inbound calls and direct them to the appropriate department. Maintain cleanliness and orderliness of the reception area. Billing Duties: Prepare and issue invoices for outpatient and inpatient services. Maintain and update billing records and patient accounts. Handle payment collection (cash, card, UPI) and issue receipts. Coordinate with insurance companies/TPAs for pre-authorizations and billing. Generate daily reports of billing and collections for administrative review. Eligibility Criteria: Educational Qualification: Graduation preferred. Experience: Fresher or Experience both can apply

Outbound Calls: Initiating outbound calls to existing or potential customers from a provided list to promote products or services, conduct surveys, or gather feedback.Inbound Calls: Answering incoming calls from customers inquiring about products, services, or orders, and providing them with relevant information or assistance.

You will be responsible for performing inbound calling with the best customer service experience for new and existing wireline residential customers, offering telecommunications products and services. Your main focus will be on building customer relationships by understanding their needs, recommending suitable products, and providing solutions to overcome any objections. In this role, you will need to navigate through multiple systems and tools efficiently while interacting with customers and processing their orders accurately. As a candidate, you should have a qualification of 10+2 or Any Graduate, with excellent English communication skills. This position is open to both graduate freshers looking to start their career in international sales and experienced individuals in BPO sales. Strong English communication skills and the ability to work comfortably in night shifts are essential requirements for this role. Key Responsibilities: - Perform inbound calling with a focus on providing excellent customer service to wireline residential customers. - Build strong customer relationships by understanding their needs and recommending suitable products. - Utilize a solution-based selling approach to overcome customer objections by listening, understanding, probing, and recommending. - Navigate through multiple systems and tools efficiently while interacting with customers. - Process customer orders accurately and ensure completion. - Participate in continuous training sessions and share best practices with the team. Desired Candidate Profile: - Qualification: 10+2, Any Graduate - Freshers with good English communication skills interested in international sales are welcome to apply. - Both graduate freshers and experienced individuals in BPO sales can apply. - Excellent communication skills in English. - Comfortable working in night shifts. Perks and Benefits: - Shift Timing: Fixed Night Shift - Salary Range: Up to 36,000 in-hand - Working Model: 5 days (work from Office) Rotational Shifts + 2 Consecutive week Off - Location: Noida Sector-135 - Free pick up and drop facility provided within a 35 Km range.,

Dhruv Tax Consulting Pvt Ltd is seeking dedicated individuals to join our team as Customer Support Representatives for the International Voice process. If you have a good command of the English language and are looking for a rewarding career opportunity, we welcome both experienced professionals and freshers to apply. Key Responsibilities: Provide exceptional customer service through inbound and outbound calls. Assist international clients with inquiries, issues, and service-related information. Maintain a positive and professional attitude while interacting with customers. Ensure accurate documentation of customer interactions. Requirements: Proficient in English (verbal and written). Willingness to work night shifts. Ability to work from our office location. Good interpersonal and communication skills. A strong commitment to customer satisfaction. Location : Suja Plaza, 2nd Floor, Manikonda Rd, OU Colony, Shaikpet, Hyderabad Job Type : Full-time, Night Shift Shift Timings : 9:00 PM to 6:00 AM (Monday to Saturday) Forward your Resume to : 7075155544

Handle outbound/inbound calls for UK clients with professionalism and clarity.Address customer queries, provide accurate information, and resolve issues effectively.Maintain call logs, update CRM systems. Contact -Sunny 7017379244 Required Candidate profile Excellent verbal communication skills in English (mandatory) Willingness to work in night shifts Basic computer knowledge and typing skills Strong interpersonal skills & a problem-solving attitude

Handle outbound/inbound calls for US clients with professionalism and clarity.Address customer queries, provide accurate information, and resolve issues effectively.Maintain call logs, update CRM systems, and follow company protocols. Required Candidate profile Excellent verbal communication skills in English (mandatory) Willingness to work in night shifts Basic computer knowledge and typing skills Strong interpersonal skills & a problem-solving attitude

(Need very good Spoken English) Age - 22-38 Years only Females (Above Age Should not apply) This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted Salary would be different in OJT (On Job Training) which is 45 days Job description Calling potential candidates who have applied for Study Visa and Tourist Visa Inviting them to office for a pre-screening interview with their passport Sending them the Job description and explaining them the salary brackets and if they applied for Study Visa sending them the university details Follow-up with the student, solving the student queries, and handling the registrations. Filing the application forms (University) verifying, them and sending the same to the universities. Maintaining the data of all registered Students and their Visa status etc Coordinating with Students Universities Abroad. Benefits If you Join CITA Fixed Morning working hours 9 Am to 7 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work A good working culture for married Single Parent Students who are good in educational Sales Office Timings - 9 Am to 7 Pm

Dear Job Seekers , Greetings of the Day! We have huge openings in International Voice process for Top MNC Companies. Eligibility 10+2 / 10+3 / Graduate / Post-Graduate Fresher or Experience can apply for this job. Package : 3 Lpa -6Lpa (Incentives will be provided based on the performance) Experience candidates should carry Minimum 1 year experience from International Voice Background Fresher candidates should be good at communication skills in English Cab will be provided one way or two way based on shift timings Work Location - Hyderabad ( Hitech City / Gachibowli / Lanco Hills/ Uppal location) Should be flexible working in Night Shifts . The applicant for this job should be Immediate Joiner Note : References are highly appreciated For more details , Interested candidates forward your Resume at [HIDDEN TEXT] & you can whatsapp me on8121158848 Thanks & regards, HR Ameet kumar # 8121158848 Hucon Solutions Pvt Ltd.

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call Ilakiya 9514166620 for more info Regards Ilakiya 9514166620

Handle outbound & inbound calls, Generate new leads, Build & maintain strong client relationships, Communicate effectively to understand customer requirements, Coordinate with the internal team to ensure smooth order processing & client satisfaction. Department: Sales & Business Development Employment Type: Full Time, Permanent Education UG: Any Graduate PG: Any Postgraduate

You will be a part of a dynamic team as a Telecaller, where your primary responsibility will involve making outbound calls to potential customers to promote our products/services and handling inbound inquiries efficiently. It is essential to maintain strong customer relationships through effective communication, a persuasive attitude, and a customer-centric approach. Your role will include making outbound calls to prospective clients to introduce and promote our products/services, while also handling inbound calls to resolve customer queries promptly. You will be required to update and maintain customer databases with accurate information, follow up on leads to convert them into sales or appointments, and provide detailed information about our products/services while addressing any objections customers may have. Additionally, recording customer feedback and escalating issues to the appropriate department will be part of your responsibilities. This position is full-time and permanent, with a day shift schedule at our in-person work location. Your contribution as a Telecaller will play a crucial role in driving customer engagement and sales growth for our organization.,

As a Service Delivery Operations Analyst at Accenture, you will play a crucial role in supporting the iTPM team to achieve their objectives. Your responsibilities will include maintaining and updating customer eligibility, processing new add-on offers, assigning new customers to the iTPM team based on eligibility requirements, managing offer lists, resolving Offer Triage lists, and responding to inbound offer emails. You will be part of a team that assesses, designs, builds, and implements best practices in processes, organization, and technology to facilitate collaborative sales and support roles. Additionally, you will provide support for lead and opportunity generation by conducting calls, sending emails, connecting via social media to generate leads, scheduling first meetings for sales/pre-sales, conducting customer surveys, identifying participants for events, and raising awareness of products or offerings on behalf of sales/marketing teams. To excel in this role, you should have a minimum of 1 year of experience in sales or lead generation, with proficiency in English and other languages depending on the role/location. A minimum level of C1 proficiency is required, along with previous inside sales experience focusing on both outbound and inbound calling. Your roles and responsibilities will involve maintaining and updating customer eligibility, processing new add-on offers, assigning new customers to the iTPM team based on eligibility requirements, managing offer lists, resolving Offer Triage lists, and responding to inbound offer emails. Join Accenture, a global professional services company with expertise in digital, cloud, and security, and be part of a team that delivers technology solutions and human ingenuity to clients worldwide. Visit our website at www.accenture.com for more information.,

Dear Job Seekers , Greetings of the Day! We have huge openings in International Voice process for Top MNC Companies. Eligibility 10+2 / 10+3 / Graduate / Post-Graduate Fresher or Experience can apply for this job. Package : 3 Lpa - 4.5Lpa (Incentives will be provided based on the performance) Experience candidates should carry Minimum 1 year experience from International Voice Background Fresher candidates should be good at communication skills in English Cab will be provided one way or two way based on shift timings Work Location - Hyderabad ( Hitech City / Gachibowli / Lanco Hills/ Uppal location) Should be flexible working in Night Shifts . The applicant for this job should be Immediate Joiner Note : References are highly appreciated For more details , Interested candidates forward your Resume at [HIDDEN TEXT] & you can whatsapp me on8121158848 Thanks & regards, HR Ameet kumar # 8121158848 Hucon Solutions Pvt Ltd.

Were hiring a customer-focused Presales Executive to handle inbound/outbound calls, upsell products, generate leads, manage accounts, and resolve queries. Must meet sales targets and demonstrate strong communication and negotiation skills. Experience in Handling Inbound/Outbound Sales Calls,Excellent Communication & Negotiation Skills

Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice) @ Hucon Eligibility : * Any Graduate,UG,PG, * Exp : Min 6 Months - 3years experience into International Customer support (Voice & Semi voice) is acceptable, * Salary : Min 2.5LPA - Max .5LPA * Rotational shifts, * Work location - Hitech City, * Two way transport * Interested candidates forward your Resume On [HIDDEN TEXT] and you can ping me on whatsapp, * Candidates can contact me on my number 8121158848 Thanks & Regards, HR Ameet kumar #8121158848 Hucon Solutions Pvt Ltd.