606 Inbound Calling Jobs

Responsibilities: Candidate Advisory & Call Handling Advise present and prospective candidates by answering incoming calls through telephone and other telecommunication technologies. Handle calls on a rotating basis while providing accurate information and guidance. Documentation & Record Keeping Document all interactions and transactions by completing required forms and maintaining detailed call and activity logs. Database Management Maintain and update databases by entering, verifying, and backing up data to ensure accuracy, consistency, and data security. Operational Support Ensure smooth day-to-day operations by following established procedures and coordinating with internal teams when r...

Role: International Voice Technical Support Role & responsibilities Provide technical support to international customers via calls Troubleshoot and resolve customer issues efficiently Document interactions and follow SOPs Escalate complex issues when required Ensure customer satisfaction and meet quality metrics Preferred candidate profile Minimum 1 year of experience in an International Voice Process (Mandatory) Customer Support experience is mandatory Undergraduates with relevant experience are eligible Good English proficiency (written & verbal) 5 days Work from Office (2 week-offs) 2-way cab facility within a 30 km radius for both men and Women If not opting for company cab: 4,500 transp...

Key Responsibilities Make outbound/inbound calls to customers and explain products/services. Generate leads and maintain accurate call records in the CRM. Follow up on leads and convert them into qualified prospects. Resolve customer queries and provide appropriate information. Meet daily/weekly call and lead generation targets. Maintain professionalism and customer service standards. Coordinate with the sales team for closures and feedback. Exp.- 0.6 Years to 1 Years

Responsibilities: Monitor and manage the calling team handling both outbound and inbound calls in the financial services domain. Lead, guide, and motivate the tele-sales and collections team to achieve daily, monthly, and YTD targets. Track team performance through daily monitoring, call audits, and quality checks. Prepare daily, weekly, and monthly performance review reports for management. Support team members in resolving customer concerns and improving call effectiveness. Ensure adherence to calling scripts, compliance guidelines, and company policies. Drive lead generation, conversions, and collection efficiencies through proper coaching and strategy implementation. Maintain team discip...

Responsibilities: Make outbound sales calls to prospective customers to promote products or services. Follow up with potential clients to move them through the sales pipeline. Schedule meetings and appointments for the field sales team. Follow up on meetings conducted by the field sales team and update status accordingly. Maintain accurate data and records of leads, calls, and customer interactions. Handle inbound calls and assist customers with queries. Generate new leads through cold calling, follow-ups, and database management. Requirements: Strong communication and persuasion skills. Prior experience in tele-sales, lead generation, or sales coordination is preferred. Ability to maintain ...

About the Role We are looking for enthusiastic and customer-focused individuals for the position of Customer Relationship Manager (CRM) . This is a 100% voice process involving inbound calling , where you will handle and resolve customer queries. Key Responsibilities Handle inbound customer calls Address customer queries and concerns professionally Provide accurate information & ensure customer satisfaction Maintain call records and follow company standards Deliver excellent customer service at all times Qualification Any Graduation (Freshers & Experienced candidates can apply) Shift Timings For Male Candidates: Between 7:00 AM to 12:30 AM (Any 9.5-hour shift ) For Female Candidates: Between...

Handle inbound/outbound customer calls, provide accurate information, resolve queries, maintain call quality, update CRM, ensure customer satisfaction, and communicate clearly in English at all times. HR Connect Ms. Prity - 84483 50054 Required Candidate profile Excellent English communication, confident speaker, 12th pass/graduate, fresher or experienced, age up to 30, quick learner, customer-focused, and comfortable with voice process.

Job Overview: We are hiring a Customer Support Executive with good communication skills to manage inbound and outbound calls. The role includes convincing customers about our services and resolving their queries. Key Responsibilities: * Handle inbound and outbound calls. * Convince customers about company services. * Resolve customer queries quickly and professionally. * Maintain call logs and update customer details. * Ensure a positive experience for every customer. Requirements : * Good communication skills. * Candidates who speak Hindi, English, or Bengali can apply. * Ability to convince customers and solve queries. * Basic computer knowledge preferred. Shift Timing : 10:00 AM to 7:00 p...

Job Overview: We are hiring a Customer Support Executive with good communication skills to manage inbound and outbound calls. The role includes convincing customers about our services and resolving their queries. Key Responsibilities: * Handle inbound and outbound calls. * Convince customers about company services. * Resolve customer queries quickly and professionally. * Maintain call logs and update customer details. * Ensure a positive experience for every customer. Requirements : * Good communication skills. * Candidates who speak Hindi, English, or Bengali can apply. * Ability to convince customers and solve queries. * Basic computer knowledge preferred.Shift Timing: 10:00 AM to 7:00 pmL...

Responsibilities Answer inbound calls, related to appointments and other medical services professionally and efficiently. Answer Inbound Calls related to medication refills, Orders, lab and test results and taking in messages for the doctors office. Making outbound calls related to appointment confirmation/cancelling and rescheduling with providing information about (Appointment date and time, location and physician to be seen). Provide accurate information about healthcare services, clinic hours, policies, and procedures. Schedule, reschedule, or cancel patient appointments using Electronic Health Record (EHR) and Enterprise Practice Management (EPM) in the Practice Management System. Maint...

Key Responsibilities: Handle inbound/outbound customer calls professionally and efficiently. Resolve customer queries, complaints, and requests within stipulated timelines. Maintain accurate records of customer interactions in the CRM system. Provide product/service information to customers clearly and confidently. Escalate complex issues to the relevant teams when required. Meet daily/weekly call targets and quality benchmarks. Ensure high levels of customer satisfaction through effective communication. Adhere to company policies, process guidelines, and compliance norms. Required Skills & Qualifications: Excellent verbal communication skills (English/Hindi/regional languages as applicable)...

Job Role: We are looking for a dynamic and result-oriented Sales Executive to join our growing team The ideal candidate will be responsible for promoting our IT training programs, handling student inquiries, and achieving admission targets through effective communication and follow-ups Key Responsibilities: Counsel students and professionals about training programs (Java, Python, Data Science, AI, Full Stack, etc ) Handle inbound and outbound calls, WhatsApp queries, and walk-in inquiries Convert leads into admissions through follow-up and relationship management Maintain records of daily inquiries, follow-ups, and conversions in CRM or Excel Achieve weekly and monthly sales/admission target...

About the Role We are looking for enthusiastic and customer-focused individuals for the position of Customer Relationship Manager (CRM) . This is a 100% voice process involving inbound calling , where you will handle and resolve customer queries. Key Responsibilities Handle inbound customer calls Address customer queries and concerns professionally Provide accurate information & ensure customer satisfaction Maintain call records and follow company standards Deliver excellent customer service at all times Qualification Any Graduation (Freshers & Experienced candidates can apply) Shift Timings For Male Candidates: Between 7:00 AM to 12:30 AM (Any 9.5-hour shift ) For Female Candidates: Between...

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e g , email, chat) for accuracy and adherence to quality standards Documents quality issues and performance measures for management review Provides information to assist in the feedback and formal education process of individuals on the phone Positions on this level are fully proficient in executing established standards Works independently within set frames and follows set course Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area Develops own knowledge, shares best pr...

Identifying customers needs, give clarifications/information/solutions. Coordinate the same with branches in relations to sale of Foreign Exchange. Managing Inbound calls only. No outbound/cold calls. Perks and benefits Medical insurance self & Family Term for employee

Sales Development Representative - Inbound We're looking for a result-driven SDR to actively seek new business opportunities, and engage and build relationships with potential customers. You will provide complete and appropriate solutions/options for every potential customer to boost top-line revenue growth, customer acquisition levels, and profitability. Responsibilities You will be the first point of contact for all incoming product inquiries. Communicating with customers, making calls to potential customers, and following up on leads. Mapping their requirement & identifying sales opportunities. Proven multitasking skills with the ability to handle multiple mediums of communication simulta...

Minimum 2+ years of experience in Admissions / Counselling / Sales Experience in Education, EdTech, University, or Institute admissions preferred Comfortable working with targets and lead management systems Required Candidate profile Admission Counsellors to manage student inquiries, provide accurate counselling & drive enrollments. Role involves working with inbound & outbound leads, guiding prospects through admission journey. Perks and benefits Full Meals Accommodation Laundry Services

You will be working at Noida Sector 135. The walk-in interview is scheduled for 12th July 2025, from 10:00 AM to 4:00 PM IST at TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304. Your role will involve performing inbound or outbound calling to new and existing wireline residential customers, providing them with the best customer service experience and offering telecommunications products and services. You will be responsible for building customer relationships by understanding their needs, recommending product selections, and employing a solution-based selling approach. Additionally, you will navigate through multiple systems an...

As a Customer Support Representative at our company, you will be responsible for handling inbound calls for Medical Billing during the Night Shift (US Calling) from Monday to Friday. Your role will involve providing customer support with no sales or target pressure, focusing on delivering excellent English communication skills. You will be required to work from our office location in Kolkata. Key Responsibilities: - Handle inbound calls related to Medical Billing - Provide customer support with a focus on excellent English communication - Work during the Night Shift from Monday to Friday - Ensure high-quality service delivery without sales or target pressure Qualifications Required: - Candid...

As an Inbound Sales Representative, your role will involve performing inbound calling to new and existing wireline/wireless residential customers to offer telecommunications products and services. You will focus on building strong customer relationships by uncovering their stories, understanding their needs, and recommending product selections that meet their requirements. Key Responsibilities: - Engage in solution-based selling approach to overcome customer objections by actively listening, understanding their concerns, probing for more information, and recommending suitable solutions. - Efficiently navigate through multiple systems and tools while interacting with customers to provide seam...

We are hiring experienced professionals for Mortgage Servicing Inbound & Outbound Voice Process. The role involves handling customer resolution calls, payment support, escrow/payoff queries, and delinquency management. Handle inbound & outbound calls related to collections, payments, payoff, escrow, document requests, billing inquiries, and account status. Contact borrowers using dialer to resolve delinquency via Speed pay and other loss mitigation options. Provide accurate information using scripted materials and ensure high-quality customer service. Resolve customer issues related to mortgage loans and escalate cases as required. Coordinate with internal teams to support complex customer p...

Role & Responsibilities: Fluency in Telugu, Kannada or Tamil Handle Inbound Customer Inquiries and provide accurate information Maintain records of calls and customer details in the system Resolve customer complaints professionally and escalate when required Build and maintain strong customer relationship Coordinate with sales and operations teams for smooth service delivery.

Urgent Hiring for Travel Process Graduate with Excellent GOOD skills required in ENGLISH. WORK FROM OFFICE CANDIDATES MUST BE GRADUATE WITH 1 YEAR OF EXPERIENCE in BPO Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 30K CTC 5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 ...

Hiring For International Voice Support Location: DLF , Gachibowli, Hyderabad Role : International Voice Technical Support/ Customer Support Eligibility : Minimum 1 year of experience into International voice process(Mandatory) Graduation is Mandatory. Communication : Good English skills (written & verbal) Work Mode : 5 days Work from Office (2 week offs) Transport : 2-way cab facility within 25 km radius CTC : Up to 4.5LPA Inhand salary 33,500 Interview Rounds : HR Versant Operations

Call inbound leads, explain astrological paid sessions, qualify intent, handle objections, book paid consultations, and follow up systematically. Strong communication skills, confidence, and result-focused mindset required.