169 Process Associate Jobs - Page 7

HIRING (WFO) || (Telesales) Internet Sales for a Luxury Retail brand based out of Mohali. Interested applicants ready to appear for F2F Interview DM your resume to acutevision07@gmail.com WORK FROM OFFICE Openings : 2 Position : (Telesales) Internet Sales - Customer Support Job Location : Mohali Working days - 6days (1week off as per the roaster) Experience Min.3 Years Salary (in CTC) Between 5.5LPA to 7 LPA JOB & RESPONSIBILITIES: Calling customers who place an inquiry for a watch on the website or any other online platforms including social media handles and ensuring a healthy lead to sales conversion ratio. Managing leads and organized reporting on leads and deliverables. Ability to achieve the budgeted sales targets or brand focus targets. Interacting with customers telephonically & at store. Converting them into successful sales Ability to maintain relationshipswith clients by providing support, information, and guidance; researching, recommending and selling new/ alternative/ organization focused products. Ability to build and sustain a symbiotic relationship with the staff at the stores on a pan India level Aptitude to understand the product (aesthetics and technicality) - brands, watches along with an ability to understand customer preferences, industry trends, stock keeping etc. Ability to adapt to changing requirements within the department from time to time. Ensure end to end coordination of the lead management cycle including providing aafter sales service support to customers if need be and troubleshooting his concerns. Ensure premium level of calls and client satisfaction in all interactions. LukeWarm Regards, HR acutevision07@gmail.com

Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 29000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Hi; Immediate placements for International Voice process Salary 15000 - 31000 (Inc 0-80000) Shift - Rotational Qualification: 10th and above Walkin and get placed Call Ruksar - 8951958202 Soha - 8971458202 Asma - 9742626669 Owaiz - 9108180134 Perks and benefits PF, Gratuity, Insurance, OT & Incentives

Hi; Immediate placements for International Voice process Salary 15000 - 31000 (Inc 0-80000) Shift - Rotational Qualification: 10th and above Walkin and get placed Call Ruksar - 8951958202 Soha - 8971458202 Asma - 9742626669 Owaiz - 9108180134 Perks and benefits PF, Gratuity, Insurance, OT & Incentives

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282

Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : 78988 22545 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 29000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Process Associate is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead The incumbent is accountable for following process standard operating procedures Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvemen Competencies: Ability to understand the basic nature of the domain and relating that to entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Working knowledge in all the Business Applications related to Processes. Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to identify ad notify team members and leads in case of rule break in the tool. Ability to Process Simple, Medium and High complexity tasks Ability to Create process related reports within the desired timeframe that is expected Follow the set guidelines/framework while structuring all work products Ability to provide implementable recommendations basis the gaps and problems identified Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens) Maintain compliance to the Quality metrics Ability to display the culture of FTR (First Time Right) While processing orders Ability to understand the explicit and implicit need of the customer and deliver to meet / exceed the expectations consistently Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources Technical Skills: Should have basic knowledge of MS office (Word, Excel & Power-point) Should have basic knowledge of Mortgage and Accounting principles Educational Qualification and Experience: Minimum of 15 years of formal education - Diploma/Graduate (Commerce/Art/Business Administration) Professional work experience of 1 year.

Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon s newest businesses through its start-up phase? If so, you might be interested in this role with Amazon Freight. Amazon Freight (Amazons external facing Freight service) is hiring for Billing & Payments Analyst in India and achieve a truly exception shipper experience in EU and UK regions. Join us in building the next big thing for Amazon. Key job responsibilities Primary Responsibilities, include but not limited to: Responsible for implementation on new and existing SOPs Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency Support shippers by researching on invoice disputes and providing resolutions within SLA Support enterprise shippers through tickets and escalations Reconcile invoices and manage credit notes for effective cashflow and transactions . Reconcile payment and match correct invoices for the payment received from different shippers About the team We are Amazon s middle-mile logistics technology solution for anyone looking to ship road freight in UK and Europe. We enable customers to ship your palletised shipment (Less-than-Truckload, LTL) or Full-Truckloads (FTL) directly to Amazon UK and EU Fulfilment Centres (FCs) or FTL to non-Amazon facilities at competitive prices. - Bachelors degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications - 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience

The Collections Analyst is responsible forthe collection of all outstanding balances assigned. This includes, collectingto payment terms, minimizing balances more than 30 days past terms, addressingPO and billing issues, resolving unapplied cash and short payment timely, andmaintaining overall Accounts Receivable balances at levels consistent with thecompany\u2019s DSO target. The CollectionsAnalyst will provide management with account status during the weekly portfolioreview and escalate unpaid aged balances to ensure resolution prior to 90 days.Thereby minimizing our bad debt reserve. Responsible for managing assigned accounts;all-encompassing of collection calls and/or correspondence in a fast-paced goaloriented Collections Department. Maintain records on account activity, as well as review accounts for unpaid amounts and determine what course of action to take based on a variety of factors such as age, amount of debt, and the customer\u2019s history. Accountable for reducing delinquency for assigned accounts. Enlist the efforts of management when necessary to accelerate the collection process. Communicate with customers on a timely basis, execute collection activities, research, reconcile and track daily/monthly AR balances for appropriate and timely resolution. Work in partnership with various internal departments such as Billing, Credit, Payroll and Cash Application teams to resolve collection issues and to achieve common goals and objectives. Initiate all verbal and written communication necessary to resolve collection problems on past due invoices. Submit customer refunds requests, prepare and review account adjustments, resolve client discrepancies and short/over payments. Recommend action to be taken on delinquent customer accounts. Update management biweekly on top issue past due customers within assigned portfolio. Ensure all credit balances on accounts are resolved and cleared wit hin 90 days. Perform other assigned tasks and duties necessary to support the Collections Department. Prepare, deliver, and present when requiredinternal or external aging reviews. Requirements Minimum 2 year college degree preferred Minimum of 2-4 years of Accounts Receivable and/or Collections experience Microsoft Office experience required Strong knowledge of Excel a must (Pivot Tables and VLOOKUP) PeopleSoft Financials (or similar application) Staffing industry knowledge preferred Should have excellent communication and training skills. Must have excellent customer service skills at both the internal and external levels. Strong analytical sense with excellent attention to detail is necessary. Strong interpersonal skills; ability to utilize independent judgment Should be comfortable using and researching with multiple computer systems. Must have the ability to handle multiple tasks. Ability to prioritize and meet deadlines as new tasks are assigned and changes to other tasks occur. Must possess a high level of professionalism and flexibility in the performance of duties.

Join a team that provides Level 1 and 2 Helpdesk support (Voice/Non-Voice) for BOSCH and its global customers. The individual must possess basic skills / abilities to perform the essential functions. Responsibilities: Provide Level 1 support for tools/applications and co-ordinate with stakeholders until closure Obtain and evaluate all relevant data to handle complaints and enquiries Monitor and Dispatch incidents/tickets to the right technical solution group Efficiently resolve complaints to completion and achieve customer satisfaction Complete call notes and reports as necessary and update them in the CRM Report creation using MS office tools Record details of comments, enquiries, complaints, and actions taken Manage administration, communication and coordination with internal departments Flexible and willing to work in shifts - 24/7 helpdesk environment Qualifications Educational qualification: Bachelors degree in Computer Science, Information Technology, Computer Technology or related science field Experience :

MEGA JOB OPPORTUNITY: CUSTOMER SUPPORT EXECUTIVE ( CHAT PROCESS) Greetings from Shining Stars ITPL! Were expanding our team and looking for enthusiastic individuals to join us as Customer Support Executives (chat process) Position Details: Role: Customer Support Executive Location: Noida Process: Chat Support (Non-Voice) Work Mode: On-site (In-Office) Compensation: Fresher: 19k CTC + 2,700 Bonus Experienced: 23k CTC + 2,700 Bonus Working days:- 5.5 Key Responsibilities: Handle customer queries via chat in a timely and professional manner. Promote company products/services with a customer-centric approach. Resolve customer issues to ensure satisfaction and retention. Build long-term relationships with clients through exceptional support Work closely with the sales team to support lead conversion Maintain accurate records of all customer interactions How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for further details. Were excited to connect with motivated individuals ready to grow and shine with us! Warm regards, Aleesha Rahman HR Executive 6393136499 Shining Stars ITPL #ChatSupport #NoidaJobs #CustomerSupport #BPOJobs #NonVoiceProcess #HiringNow #ShiningStarsITPL

Dear Candidate, Greetings from ACCESS HEALTHCARE!! Grand opening for AR Callers - Denial Mangement (CMS1500 and UB04), Authorization, Eligibility Verification Designation: AR Caller ONLY EXPERIENCED CANDIDATES. (Minimum 0.6 months experience needed) Preferring Immediate joiners. (Notice period acceptable upto 15 days) Relieving letter is not mandotary. Shift : Night Shift (6pm to 3am) Week off : Saturday & Sunday. Package : Good Hike from previous package. Free Cab : Two-way pickup & drop available with free of cost. Location : Chennai. Interview : Two rounds of interview (Technical and salary discussion round) NO WORK FROM HOME To Schedule Interview Contact: Shajitha Shabana P S HR Talent Acquisition | AccesshealthcareTM Mobile NO: 7823916231 (Whatsapp is also available) Email: shajithashab.ps@accesshealthcare.com Website: www.accesshealthcare.com Roles and Responsibilities Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing. Identify and address denial management strategies to minimize write-offs and optimize revenue cycle management. Collaborate with internal teams such as patient access, insurance verification, and coding to ensure accurate claims processing. Provide exceptional customer service by responding promptly to customer inquiries and resolving concerns in a professional manner. Maintain accurate records of all interactions with customers using our CRM system.

Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 29000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred

At Amazon, we strive to be Earth s most customer centered company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Guntur only. Key job responsibilities - A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. Good people management skills. Key job responsibilities Were seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. - Bachelors degree - 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. - Speak, write, and read fluently in English - Experience with Excel

Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 29000 in Hand + 4000 TA + Incentives 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Maintains customer satisfaction by providing problems-solving resources. Answers customers’ questions. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews. Required Candidate profile Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.

*Responsible to connect with clients over the call for order updates *Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement. *Resolve the queries and process the order of interested customer ,product delivery confirmation and return update *Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Bachelors degree in Executive Assistant or Business Administration