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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

2 - 4 Lacs

Nagpur, Ahmedabad, Vadodara

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Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Ahmedabad, Bengaluru, Vadodara

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Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Ahmedabad, Vadodara, Mumbai (All Areas)

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Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Visakhapatnam, Ahmedabad, Surat

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Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Visakhapatnam, Ahmedabad, Vadodara

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Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Rotational Shifts 5 Days working Salary 25K to 35K CTC Location: Ahmedabad Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Kolkata, Ahmedabad, Vadodara

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Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Rotational Shifts 5 Days working Salary 25K to 35K CTC Location: Ahmedabad Regards Prashant 9016149123 Call me to get a quick response

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2.0 - 3.0 years

3 - 7 Lacs

Bengaluru

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Job Description POSITION TITLE: Process Associate REPORTING TO: Team Leader REPORTING LOCATION: Bangalore WORKING LOCATION: Bangalore Proven ability to work on transactional processes related to FA. Support AP invoice processing and ensure all transactions are completed on time with high accuracy. Ability to work on multiple transactional processes. Create process documents and monitor SLA s for supporting projects. Maintain and improve key performance measures. Proactively manage customer issues related to the support requirement. Qualifications Total experience of 2-3 years. Bachelor s degree in Commerce. Should have experience in managing Accounts Payable. Should have good logical reasoning and analytical skills.

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2.0 - 9.0 years

3 - 4 Lacs

Kolkata

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At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. - Speak, write, and read fluently in English - Experience with Excel

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0.0 - 1.0 years

3 - 7 Lacs

Bengaluru

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Every career journey is personal. Thats why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Process Associate role is responsible for supporting one or several processes, including, but not limited to monitoring calls, researching and providing responses to customer queries and disputes, routing for review of open items, etc. across customer-initiated associate touchpoints, and customer-impacting back-office activities for Regulatory and Procedural compliance and/or optimal customer experience The role is responsible for executing the assigned support processes in a timely and accurate manner in adherence to documented procedural and compliance requirements. The incumbent is required to meet established performance standards and maintain operational acumen for the assigned processes. Essential Job Functions (specifics vary based on process) Ensures compliance with relevant company and regulatory guidelines Achieves expected scores on key performance metrics such as accuracy, productivity, TAT, etc. in processing of assigned support process as per defined performance standards for each process Quickly learns applicable policies, processes, and operations to execute on the assigned process. Takes efforts to gain and maintain knowledge of Regulatory requirements and Procedural guidelines to maintain applicable industry, business, and operational acumen Proven ability to accurately follow published procedures and execute on processes as per established criteria Processes defined minimum number of transactions/units of assigned process on a monthly basis Cross trains on various processes as per business need Reports to: Team Lead Working Conditions/ Physical Requirements: Normal office environment, no travel required. Direct Reports: None Minimum Qualifications : Bachelor s degree in humanities, arts, science, commerce or equivalent education Years of Work Experience - 0-1 Year(s) Experience in a fast paced, process-driven environment and ability to meet target productivity and quality goals Process Analyst Minimum Qualifications: Bachelor s degree in humanities, arts, science, commerce, or equivalent education 2+ years relevant work experience Experience in a fast paced, process-driven environment and ability to meet target productivity and quality goals. Preferred Qualifications: 3+ years experience in Fraud, Bank Fraud, Account Protection, Consumer Deposits, or related experience. Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial At Bread Financial, you ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We ve been consistently recognized as a best place to work nationally and in many markets and we re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel entertainment, health beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn . All job offers are contingent upon successful completion of credit and background checks. Bread Financial is an Equal Opportunity Employer. Job Family: Operations Job Type: Regular

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2.0 - 7.0 years

10 - 14 Lacs

Mumbai

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At Amazon, we strive to be Earth s most customer centered company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. This role will be based in Goa only. - A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. Good people management skills. Were seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. - Bachelors degree - 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience

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0.0 - 1.0 years

2 - 3 Lacs

Coimbatore

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Roles & Responsibilities : J ob Summary: The individual must possess basic skills and abilities to perform the essential functions of the role effectively. The role involves providing Level 1 support for tools and applications, coordinating with stakeholders, and ensuring prompt resolution of issues. Key Responsibilities: Provide Level 1 support for tools/applications and coordinate with stakeholders until closure. Obtain and evaluate all relevant data to manage complaints and inquiries effectively. Monitor and dispatch incidents/tickets to the appropriate technical solution group. Efficiently resolve complaints to completion, ensuring customer satisfaction . Complete call notes and reports as required and update them in the CRM . Create reports using MS Office tools (Excel, PowerPoint). Record details of comments, inquiries, complaints, and actions taken . Handle administration, communication, and coordination with internal departments. Flexible and willing to work in rotational shifts within a 24/7 helpdesk environment . Qualifications Educational qualification: Graduation degree in any field Experience :

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0.0 - 5.0 years

5 - 10 Lacs

Gurugram

Remote

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Permanent work from home is offered *Candidates who are well versed with French Language *Outstanding verbal & listening skills in English is must *Freshers are welcomed *Salary upto 10Lac PA *Rotational shifts *2 week offs Barkha @ 8851644223 Required Candidate profile Need only B2 Certified candidates *Any dropout/12th pass/UG & Graduate (Fresher & experienced) both can apply *Work from home *Telephonic Interview *Experienced candidates will have added advantage

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0.0 - 5.0 years

0 - 2 Lacs

Kolkata

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We are Hiring: MANAGEMENT TRAINEE/ PROCESS ASSOCIATE Sunknowledge Services Inc. in Kolkata! Interview Date: *2nd June 2025 (Monday) at 1pm* Location: Kolkata ( SALT LAKE, near RDB cinema ) Whatsapp for any details contact person - KAYENAT NAYEEM at 6291977760 Email Id: kayenat.nayeem@sunknowledge.com Are you a fresher/experience We are hiring both for work from office Join Sunknowledge Services Inc. , an ISO 27001:2022 certified, American-owned leader in KPO for US healthcare. Hiring for our US Medical Billing Voice Process. An exciting opportunity to grow with a global leader. Apply now and take your career to the next level Exciting Opportunity - Key Requirements FRESHERS & EXPERIENCED CANDIDATES WELCOME! No regular course enrollments only immediate joiners! Proficiency in English communication is a must! Immediate joiners only don't miss out! Exciting Role: US Client Support & Medical Billing Collaborate with teams to manage US client accounts, providing top-notch support. Engage with doctors and patients, resolving real-time concerns related to mediclaims and medical billing. Perks & Benefits: 5 Days Of Working (Saturdays off + Sundays off ) Work hours: It will be of total 9.5hours of shift (1hour of break including) Drop Facility Provided/ Transport Allowance Statutory Bonus Ready to elevate your career in the booming US medical billing industry? Join us at Sunknowledge Services Inc. today HR KAYENAT 6291977760

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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2.0 - 7.0 years

4 - 5 Lacs

Pune

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IC Process Associate (Pune, India) Life Unlimited At Smith+Nephew. We design and Manufacture technology that takes the limits off living. The Role would cut across a wide span of activities within Intercompany processes and would be fully involved in the Intercompany process. We are looking for an Energetic Professional who will get an opportunity to learn and work on Global Countries for IC related activities. What will you be doing? Undergo trainings related to Controls and Compliance, Lean Six Sigma, MAPS and SOX requirements, accounting policies and procedures related to S+N to for end to end process understanding Daily Invoice posting as per the procedure Follow-up with Stakeholders on approvals or information dependencies on posting invoices, GR follow ups, Three way match, adhering slas, etc. Perform month end close activities related to invoice posting, preparation / updation of SOPs with process related changes in line with QMF. Work in consultation with other team members with respect to query resolution, invoice posting in AX & SAP Ensure adherence to all SLAs and KPIs as per agreed standards, participate and work as per guidance from TLs and peers on tasks related to Internal, external and compliance audits. Actively participate in all employee engagement activities Technology : Basic understanding of Microsoft Suite like Excel, Word, Outlook etc. Learn and work on ERP tools like : SAP, AX, Winshuttle, Appian. Trintech Cadency etc. Process: Collaborate with internal and external stakeholders by supporting RTR related activities. Participate in data / process standardization and continuous improvement training and workshops People: Ability to work in global team setting and fast paced environment. Attend relevant workshops for Training and Development. What will you need to be Successful? Education: Bachelor s / Master s degree in accounting. Minimum 2 years of experience in Intercompany/ P2P / RTR . SAP ERP / HFM experience is an added advantage. Good English communications skills written and verbal. Should be flexible to work in any shifts. You. Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and patients we serve. Inclusion, Diversity and Equity - committed to welcoming, celebration and growing on Diversity. Learn more about it on our website: https://www.smith-nephew.com/ . Other reasons why you will love it here! Your future: Major medical coverage + Policy exclusions and Insurance non-medical limit. Education assistance. Work / Life balance: Flexible Personal / Vacation time off, Privilege leave, Floater leave etc. Your Wellbeing: Parents / Parents in law s insurance coverage also available. Flexibility: Hybrid work model (for most professional roles). Extra Perks: Free Cab Transport facility for all employees, one time meal provided to all employees as per shifts. Night Shift Allowances. #LI-AL1 Stay connected and receive alerts for jobs like this by joining our talent community . Were more than just a company - were a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.

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1.0 - 6.0 years

3 - 8 Lacs

Gurugram

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JD for Team Lead: At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift from Learning perspective: o Direct IB and OB functions o Understand SJIs and follow SOP. o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor PS queues, and raise Andon in case of any issues o Conduct a 4M and 5S audit for the respective work stations on a daily basis - Bachelors degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - 1+ years of manufacturing or customer-facing environment experience

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0.0 - 5.0 years

2 - 4 Lacs

Ahmedabad, Raipur, Vadodara

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We are having an opening in MNC Customer Service Non-Voice Process For E-commerce Job Location: Ahmedabad Require good communication Timing Rotational Shift 5 Days working Salary 20K to 35k Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

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**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. "Break Into the Best BPOs with JobShop Freshers & Experienced Welcome!" 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Shefali-7975181576 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Shefali-7975181576 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Shefali-7975181576 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Shefali-7975181576 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Technical Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Anisul on 7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Anisul on 7996177000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Anisul on 7996177000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Anisul on 7996177000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Anisul on 7996177000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Anisul on 7996177000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Technical Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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2.0 - 9.0 years

3 - 4 Lacs

Bengaluru

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At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. - Speak, write, and read fluently in English - Experience with Excel

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0.0 - 5.0 years

2 - 4 Lacs

Ahmedabad, Jaipur, Vadodara

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We are having an opening in MNC Customer Service Non-Voice Process For E-commerce Job Location: Ahmedabad Require good communication Timing Rotational Shift 5 Days working Salary 20K to 35k Regards Prashant 9016149123 Call me to get a quick response

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0.0 - 5.0 years

2 - 4 Lacs

Lucknow, Ahmedabad, Vadodara

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We are having an opening in MNC Customer Service Non-Voice Process For E-commerce Job Location: Ahmedabad Require good communication Timing Rotational Shift 5 Days working Salary 20K to 35k Regards Prashant 9016149123 Call me to get a quick response

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