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0.0 - 5.0 years
2 - 5 Lacs
hyderabad, chennai, bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call Durga 9884244311 for more info Thanks, Durga 9884244311
Posted 1 week ago
1.0 - 5.0 years
4 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
2.0 - 7.0 years
4 - 6 Lacs
mohali, chandigarh, zirakpur
Work from Office
HIRING (WFO) || (Telesales) Internet Sales for a Luxury Retail brand based out of Mohali. Interested applicants ready to appear for F2F Interview DM your resume to acutevision7@gmail.com / acutevision08@gmail.com WORK FROM OFFICE Openings : 10 Position : (Telesales) Internet Sales - Customer Support Job Location : Mohali Working days - 6days (1week off as per the roaster) Experience Min.2Years Salary (in CTC) Between 4.5LPA to 6 LPA JOB RESPONSIBILITIES: Calling customers who place an inquiry for a watch/Jewellery/lifestyle/repair and service on the website or any other online platforms including social media handles and ensuring a healthy lead to sales conversion ratio. Managing leads and organized reporting on leads and deliverables. Ability to achieve the budgeted sales targets or brand focus targets. Interacting with customers telephonically & at store. Converting them into successful sales Ability to maintain relationships with clients by providing support, information, and guidance; researching, recommending and selling new/ alternative/ organization focused products. Ability to build and sustain a symbiotic relationship with the staff at the stores on a pan India level. Aptitude to understand the product (aesthetics and technicality) - brands, watches/Jewellery/lifestyle/repair and service along with an ability to understand customer preferences, industry trends, stock keeping etc. Ability to adapt to changing requirements within the department from time to time. Ensure end to end coordination of the lead management cycle including providing after sales service support to customer if need be and troubleshooting his concerns. Ensure premium level of calls and client satisfaction in all interactions Regards, Riya Jain & Komal Sethi Recruitment Specialist (TA) acutevision08@gmail.com & acutevision7@gmail.com
Posted 1 week ago
1.0 - 5.0 years
4 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
noida, jaipur, delhi / ncr
Work from Office
Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 40K CTC Qualification: UG/PG/FRESHER Excellent English communication. Location: Jaipur/Noida/Pune
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
guwahati, ahmedabad, vadodara
Work from Office
Customer Service Non-Voice Process For E-commerce We are having an opening in MNC Location Ahmedabad, Must have good communication in English 5 Days working Salary 26K to 36K Regards Minakshi 7046603747 Call me to get a quick response
Posted 2 weeks ago
2.0 - 5.0 years
1 - 4 Lacs
hyderabad
Work from Office
Greeting from Kotak Life Insurance Interested candidate can share their cv on 6305323356 or Mail: Jayanth.panchagnula@kotak.com Job Title: Executive Group Insurance Operations (CSG) Job Description: We are looking for a detail-oriented professional to manage end-to-end operations of Group Insurance policies, including policy issuance, endorsements, premium calculations, underwriting coordination, and claims processing. Key Responsibilities: Manual premium calculation based on the benefit structure of the policy Preparation of Proforma Invoice and follow-up for client payments Follow-up for new business and renewal documents Policy conversion coordination and quality check of policy documents Sharing policy documents with brokers and clients Underwriting requirements follow-up and arranging medical check-ups Tracking medical reports and underwriting decisions Updating system records to accept or reject member coverage based on underwriting decisions Handling monthly endorsement data requests and performing data sanity checks Coordinating endorsement requests with Head Office and verifying premium summaries Sharing premium summaries with brokers/clients and ensuring correctness of premium charged Following up for PDF copies of endorsements and rated-up letters Sharing medical reports with employees post underwriting completion Handling gratuity requests and refund details after QC Sharing UTR details with clients for transactions Managing death claim process: locking member records, sharing document requirements, registering claims, and following up on settlement details Required Skills: Strong knowledge of Group Insurance Operations Familiarity with Policy Servicing, Endorsements, Premium Calculations, and Claims Processing Good coordination and follow-up skills with clients, brokers, and internal teams Proficiency in MS Excel and data management Strong attention to detail and process orientation Thanks, Jayanth
Posted 2 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
noida
Remote
Maintains customer satisfaction by providing problems-solving resources. Answers customers’ questions. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews. Required Candidate profile Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
kolkata, new delhi, vadodara
Work from Office
Customer Service Voice Process We are having an opening in MNC You have to relocate to Vadodara, Gujarat Must have good communication in English 5 Days working Night shift Call me to get a quick response 9016149123 Regards Prashant
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
guwahati, ahmedabad
Work from Office
Customer Service Chat Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Night Shift Regards Prashant 9016149123 Call me to get a quick response
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
hyderabad, chennai, bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call Bhavna 9884634937 for more info Thanks, Bhavna 9884634937
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
ahmedabad
Work from Office
About Job Role: Review and verify client information to determine eligibility for specific benefits or programs. Communicate with clients or relevant parties to gather necessary information. Verify and analyse insurance coverage details, including co-pays, deductibles, and coverage limits. Determine the extent of benefits available to clients based on their eligibility status. Maintain accurate and up-to-date records of client information, eligibility status, and benefit details. Document verification processes and outcomes for future reference. Communicate eligibility and benefit information to clients, colleagues, or relevant stakeholders. Provide clear explanations of benefits, coverage details, and any necessary actions required. Address and resolve any discrepancies or issues related to eligibility or benefits. Collaborate with other departments or teams to ensure accurate information flow. Stay informed about relevant laws, regulations, and industry standards related to eligibility and benefits. Ensure compliance with all applicable guidelines and policies. Provide excellent customer service by responding to inquiries, addressing concerns, and assisting clients in understanding their benefits. Qualifications: Any graduate or equivalent; additional education or certifications in healthcare administration or related fields may be preferred. Previous experience in eligibility verification, benefit analysis, or a similar role. Knowledge of insurance policies, financial assistance programs, or relevant benefits. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Compensation As per Industry standards
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
hyderabad
Work from Office
PLEASE READ THE JOB DESCRIPTION BREFORE APPLYING At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging Regalix's deep understanding of digital marketing strategies and Marketstar's proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success. Account Strategist Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
lucknow
Work from Office
Daily/ weekly/ monthly Research activities: Data mining and understand the reasons for Quality Defects Prepare and publish daily/ weekly/ monthly reports on inventory quality ( IRDR/ Large adjustments/ Unmatched X, Top25 reports/ HRV adjustments etc Bin Management and control ( creation/ addition/ deletion/ bin locks) Conduct daily training and also will be responsible to conduct daily skill huddles Quality Feedback to associates Stand-in for Process Associate and the Area Manager Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications 1+ years of manufacturing or customer-facing environment experience
Posted 2 weeks ago
13.0 - 18.0 years
20 - 25 Lacs
salem
Work from Office
Position holder shall be responsible for ensuring completion of all the tasks assigned by the supervisor within the stipulated turnaround time meeting the said quality standards, also should be adhering to all the set company policies. Competencies: Analyze and comprehend data pertaining to limited search Fulfill the requirements of the order using data analysis and interpretation Interpret basic title search information for limited search products Analyze information with regard to PI, GI, Liens and other aspects of limited search products Analyze and diagnose issues faced during limited search Different types of refinancing with respect to the limited search process Taxes and codes that are incurred on a property (taxes incurred on the property with relevant codes) Vesting and various types of ownership (Vesting and various types of ownership such as Sole ownership, Co- Ownership, Joint Tenancy, Tenancy in common, etc. Legal terminologies specifically associated with Title Insurance Identifying legal barriers to sale of a property Technical Skills: Tools such as Data Tree, Data Trace, EWB, FAST etc. Retrieving information from Online sites (All applications and tools detailed in Annexure sheet) Real Estate Law Legal terminologies specifically associated with Title Insurance Identifying legal barriers to sale of a property Knowledge of Survey map reading Knowledge of Legal descriptions and their nuances
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
mumbai, hyderabad
Work from Office
We are seeking a detail-oriented and proactive Process Associate to join our Team. The ideal candidate will be responsible for the analysis of the document and extraction of data from the document by providing technical support to both internal teams and end-users. This role requires strong problem-solving skills, a willingness to learn, and the ability to work collaboratively in a fast-paced environment. About The Role Analysis of different documents and extraction of data from it by using third-party application. Verify and validate the data extracted from the document by using in-house applications. Update applications in accordance with the new document variation and changes as per tax laws. Troubleshoot issues, implement fixes, and manage updates across various environments. Coordinate with internal staff and end-users to address concerns and requirements. Respond promptly to reported issues and provide effective resolutions. Maintain comprehensive documentation of processes and resolutions. About You Strong written and verbal communication skills. Excellent interpersonal skills to promote a positive work environment. Effective time management and ability to prioritize tasks. Good analytical and decision-making abilities. Quick learner with adaptability to new challenges. Ability to work collaboratively within a team. Willingness to work extended hours and on holidays, as required. Proficiency in MS Office tools (Excel, Word, Outlook, etc.). Familiarity with third-party applications is an added advantage. Experience or knowledge of decision tables is an added advantage. Experience in tax software integration and application development is preferred. Bachelor s degree in commerce or a related field. Familiarity with US tax laws and regulations is an advantage. #LI-SA1 What s in it For You Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
hyderabad
Work from Office
This is going to be an International Voice and Sales process Role: International Voice Sales Process Experience: 1to 8 Years Fresher:- Graduate Fresher can only apply CTC :- AS per the market standard Flexible to shifts Two-way cab facility Incitive Night shift allowance Free Food We are looking for candidates with: - excellent communication skills - experience into the BPO industry - Freshers with excellent communication Interested candidates can call and share their updated resumes via Email (celeste.samuel@marketstar.com) Please reach out between 1 PM to 6 PM HR Celeste Samuel Contact No:- 8374425293 WhatsApp Mention Celeste Samuel (16048) on your resume when you come for an interview at Regalix Marketstar office Walk-in Drive Interview Date: 29th Aug 2025 Interview Location 7th Floor, Plot No 1, Sy No 83/1, Aurobindo Galaxy, Raidurg TSIIC, Hyderabad Dist, Knowledge City Rd, Hyderabad, Telangana 500081 https://maps.app.goo.gl/hP7i85RgQRpkau6C7?g_st=aw Timing 11:00 AM to 4 PM (Mention my Name HR Celeste Samuel on your resume ) / Age limit 39/ Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
coimbatore
Work from Office
Roles & Responsibilities : Join a team that provides Level 1 and 2 Helpdesk support (Voice/Non-Voice) for BOSCH and its global customers. The individual must possess basic skills / abilities to perform the essential functions. Responsibilities: Provide Level 1 and Level 2 support for tools/applications and co-ordinate with stakeholders until closure Obtain and evaluate all relevant data to handle complaints and enquiries Monitor and Dispatch incidents/tickets to the right technical solution group Efficiently resolve complaints to completion and achieve customer satisfaction Complete call notes and reports as necessary and update them in the CRM Report creation using MS office tools Record details of comments, enquiries, complaints, and actions taken Manage administration, communication and coordination with internal departments Flexible and willing to work in shifts 24/7 helpdesk environment Qualifications- 1 Year - 2 years of recent work experience in handling tickets and supporting any tools/applications Exposure and understanding of ITIL concepts Good working knowledge of MS Office tools MS Excel - Advanced MS PowerPoint - Advanced English & German: Excellent verbal and written communication skill
Posted 2 weeks ago
2.0 - 5.0 years
1 - 4 Lacs
bengaluru
Work from Office
Greeting from Kotak Life Insurance Interested candidate can share their cv on 8828395189 or Mail: kli.nishmitha-kotian@kotak.com Job Title: Executive Group Insurance Operations (CSG) Job Description: We are looking for a detail-oriented professional to manage end-to-end operations of Group Insurance policies, including policy issuance, endorsements, premium calculations, underwriting coordination, and claims processing. Key Responsibilities: Manual premium calculation based on the benefit structure of the policy Preparation of Proforma Invoice and follow-up for client payments Follow-up for new business and renewal documents Policy conversion coordination and quality check of policy documents Sharing policy documents with brokers and clients Underwriting requirements follow-up and arranging medical check-ups Tracking medical reports and underwriting decisions Updating system records to accept or reject member coverage based on underwriting decisions Handling monthly endorsement data requests and performing data sanity checks Coordinating endorsement requests with Head Office and verifying premium summaries Sharing premium summaries with brokers/clients and ensuring correctness of premium charged Following up for PDF copies of endorsements and rated-up letters Sharing medical reports with employees post underwriting completion Handling gratuity requests and refund details after QC Sharing UTR details with clients for transactions Managing death claim process: locking member records, sharing document requirements, registering claims, and following up on settlement details Required Skills: Strong knowledge of Group Insurance Operations Familiarity with Policy Servicing, Endorsements, Premium Calculations, and Claims Processing Good coordination and follow-up skills with clients, brokers, and internal teams Proficiency in MS Excel and data management Strong attention to detail and process orientation Thanks, Nishmitha.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
gurugram
Remote
Language Interpreter role * Candidates who are well versed with Urdu Language shall apply only * Outstanding verbal & listening skills in English is must * Freshers are welcomed * Salary upto 4.5Lac PA * 24*7 shifts Barkha @ 8851644223 Required Candidate profile *Any dropout/12th pass/UG & Graduate (Fresher & experienced) both can apply *Work from home *Telephonic Interview *Experienced candidates will have added advantage *2weeks off *Rotational Shifts
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 4.0 years
2 - 5 Lacs
hyderabad
Work from Office
Role :- International voice Process Sales Contact HR Bhavani (6300144370) Email ID - rayasam.bhavani@marketstar.com Role: Account Strategist Experience : 0 to 10 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Qualifications: 0 to 10 Years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to peoplesuccessoperations@marketstar.com immediately.
Posted 3 weeks ago
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