Process Associate

And We Support

0 - 4 years

2 - 4 Lacs

udaipur

Posted:2 months ago| Platform:

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Skills Required

bpo virtual assistant kpo back office support international bpo blended process customer service bpo operations backend operations mis reporting email process us process customer support excel process operations international process customer service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Whether youre an established professional looking for a career change, a graduate student exploring options, or recently received your MBA degree, youll find a variety of opportunities at And We Support. Join our team and start your journey today.

Role & responsibilities

Accurately enter and validate customer orders in CRM systems.
Coordinate with inventory, logistics, and sales teams for order fulfillment.
Monitor order status and provide timely updates to customers.
Resolve order-related issues, discrepancies, and delays.
Maintain documentation and update system records regularly.
Generate order reports and support continuous process improvements.
Ensure high customer satisfaction through prompt communication and support.

Preferred candidate profile

Bachelor's degree in Business, Commerce, Management.
0 - 4 years of experience in order management, supply chain, or operations.
Proficiency in CRM tools and MS Office.
Excellent communication and coordination skills.
Strong attention to detail and accuracy.
Ability to multitask and work under pressure in a fast-paced environment.
Experience in BPO/KPO or e-commerce order management.
Comfortable working for night shifts.
On-site Job role.

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