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Process and Communication Trainer : NTT DATA : Noida

Process and Communication Trainer : NTT DATA : Noida

NTT DATA, Inc.

3 - 6 years

3 - 5 Lacs

Noida

Posted:2 days ago| Platform:

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Skills Required

trainer banking Communication Skills Presentation Skills Banking Process Process Training Behavioural Training International Banking Soft Skills Training Banking Knowledge Process Trainer Power Point Presentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

NTT DATA is Hiring for Process and Communication Trainer at Noida Location.

In these roles, you will be responsible for:

Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable).
Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars.
Developing/managing content (SOPs and training materials) as per required standards.
Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance).
Reporting training progress and training dashboards to management.

Requirements for this role include:

Overall 5+ year(s) of experience in BPO/International Banking Domain (AML /KYC/Customer Screening/Credit Cards) /Training.
3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts
2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain.

Shift:

Flexible Shift Timings (Monday to Friday Work from Office).

Candidate should be open to work in Night Shift as well.

Interested candidates may share their updated resume on Manori.Sachdeva@nttdata.com

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