Principal Engineer - VOIP Services

GSK India

12 - 17 years

13 - 18 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

cisco unified communications cisco voice gateways engineering cisco ip telephony infrastructure operations microsoft teams end user technical support cucm voice gateways service engineering mgcp cisco call manager voip sip h323 communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Accountable for the alignment of solutions and technical standards to business project requests
Provides consulting and high level & precise project cost estimates for Business as Usual (BAU) & mergers, acquisition and divestiture (MA&D) activities.
Oversee the provisioning of solutions in support of global collaborative service growth
Provide technical consultation as needed throughout a project.
Ensures implementations are standard, operationally scalable and align to service strategy & direction
Ensures project processes are standard, scalable, transparent, relevant, communicated and documented
Coordinate with Product Owner and Principal Engineer to develop capabilities and global innovation plans
Supports Product Owner in production & implementation of service improvements and cost management plans
Lead, design, build, the VOIP technology & related applications
Lead and supervise strategic partners and CW s executing VOIP technology activities - Deploy, Decommission and Operate
Subject Matter Expert in VOIP technologies
Responsible for the technical quality of VOIP technology platforms & applications
Continuously improves the VOIP technology offering and end user experience
VOIP Technical Architecture on Cisco and Microsoft Teams
Own and Conduct Proof of Concepts
VOIP Integration Architecture
VOIP Product Design and Build
VOIP Production Readiness
VOIP Deployment Model Definition

Minimum Experience Required

12+ years of VOIP engineering experience.
6+ years running infrastructure operations
4+ years managing delivery of technical teams, support and suppliers.

Demonstrated technology experience with

Cisco Telephony
Microsoft Teams Voice
Voice Gateways
Session Border Controllers
Various models of Physical phones and Soft Phones
Proven Ability to manage, influence and negotiate with stakeholders

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