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5.0 - 10.0 years
7 - 11 Lacs
Gurugram
Work from Office
Understand client needs and provide pre-sales support. Collaborate with the sales team to develop effective strategies. Conduct product demonstrations and presentations for potential clients. Conducting Product training session to channel partners. Conducting service camps for customers. Assist Sales team and Partner team in the preparation of proposals and quotations. Build and maintain strong customer & Partner relationships. Assisting service support team on TAC Support cases. Requirements and Skills: Proven experience in a pre-sales or similar role. Excellent communication and presentation skills. Understanding of sales principles and customer service practices. Ability to work well in a team and build rapport with customers. Strong organizational and multitasking abilities. Qualifications, skills, abilities, behaviours: Bachelor s Degree or above (must in Technical) Solid experience in similar roles Knowledge of Contact Center application, UC application and Cloud solution. Strong skills in client negotiations, presentations, and engagement within a large multinational company Audio And Video Device Service, Hp, Presales
Posted 1 week ago
1.0 - 4.0 years
5 Lacs
Noida
Work from Office
Duties Conduct competitor analysis and use it to position your product more effectively. Stay updated on global trends in online payments, cross-border commerce, and digital adoption to keep pitches relevant. Develop and tailor outreach pitches based on industry, region, and pain points specific to different business models. Execute high-volume outbound cold calling campaigns across the USA and Canada, targeting various industries. Track and improve cold calling scripts, objection-handling methods, and conversion tactics based on performance analytics. Deeply understand the product to confidently handle objections, including compliance, pricing, and integration concerns. Educate prospects on how your product features, revenue, improves customer experience, and reduces manual effort. Take full ownership of the top-of-funnel sales process from cold outreach to qualified lead handover or conversion. Manage and update CRM with accuracy, ensuring complete visibility into lead stage, next actions, and communication history. Collaborate closely with the pre-sales, onboarding, and product teams to ensure smooth handoffs and address technical questions. Provide insights and feedback from calls to influence sales messaging, product improvement, and go-to-market strategy. Train or mentor junior cold callers and contribute to building a high-performance outbound culture. Meet and exceed monthly KPIs, including call volume, conversion rate, qualified leads generated, and contribution to closures. Consistently go the extra mile to exceed sales targets and build long-term client relationships that drive future opportunities. Requirements Required Qualification 45 years of experience in outbound sales, cold calling, or lead generation preferably targeting USA/Canada markets Strong command over English (spoken and written) for effective communication with international clients Proven track record of meeting/exceeding sales KPIs and lead conversion goals Experience using sales outreach tools (e.g., LinkedIn Sales Navigator, Apollo, Lemlist, Mailshake) Familiarity with B2B sales models, especially in SaaS, IT services, or digital product domains Comfortable working in fast-paced, target-driven environments, including flexible timing for international outreach. Benefits Salary and additional information Office Hours: 5 days a week, with first and third Saturday working. Small and friendly Team Culture with high exposure to learning in different domains Increment: As per market standards
Posted 1 week ago
4.0 - 9.0 years
8 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Accelerate your development and exposure to high performance applications and cloud infrastructure. Join Faptic Technology (remote or hybrid), a fast-growing scale-up organization with an ambition to be recognized as one of the leading technology companies in Europe. Our global client base needs builders: engineers and developers who love technology, have deep expertise in software and cloud technologies, and importantly, have a passion for culture and customers. We obsess about our customers We build outstanding technical solutions We create an awesome culture We accelerate learning and careers Technology We are seeking a skilled Power Platform Developer with comprehensive experience in Power Apps, Pages, Automate, Dataverse & BI and general data integration to join our dynamic team. The ideal candidate will have a strong background in developing and deploying Power Platform solutions, integrating Power BI reports and dashboards, and ensuring seamless data integration from multiple sources. Your activities will include: Power Platform Development: Design and develop customized PowerApps and Automate applications tailored to business requirements. Utilize Power Apps formulas and development methods to create both canvas and model-driven apps. Implement variables (contextual and global), collections, and business rules to enhance app functionality. Conduct thorough testing and debugging to ensure optimal performance and user experience. Power BI Integration: Integrate Power BI reports and dashboards into PowerApps to provide comprehensive data insights. Design and develop Power BI solutions including data modeling, DAX expressions, and visualizations. Work with various data sources and utilize import and direct query connectivity modes. Create and manage calculated columns, measures, and transformations within Power BI. Data Integration and Management: Connect to various data sources such as SQL Server, OneDrive for Business, and others to pull data into Dataverse and Power BI. Develop, test, and implement data integration solutions ensuring data integrity and reliability. Perform database management tasks including backup, restore, and optimization using T-SQL. Write and maintain DDL/DML/DCL commands for efficient data manipulation and storage. Project Management: Engage with stakeholders to gather requirements and manage project lifecycles using agile methodologies. Provide consistent support and handle production issues and escalations within SLA. Participate in code reviews and contribute to the continuous improvement of development practices. Document and communicate project progress, challenges, and solutions effectively. Additional Responsibilities: Stay updated with the latest Power Platform, Power BI, and data integration technologies. Train and mentor junior team members and share best practices. Create and maintain technical documentation and user guides. Experience Required: Bachelor s degree in computer science, Information Technology, or a related field. 4+ years of experience in IT with a focus on PowerApps and Power BI development. Proven experience with PowerApps, including creating canvas and model-driven apps. Strong knowledge of Power BI including data modeling, DAX expressions, and data visualization. Expertise in SQL Server management, T-SQL, and data integration techniques. Experience with REST APIs, Power Automate, and Microsoft 365 tools. Familiarity with agile methodologies and project management tools such as DevOps. Excellent problem-solving skills, attention to detail, and ability to work independently. Strong communication and interpersonal skills. Preferred Certifications: Microsoft Certified: Power Platform Fundamentals (PL-900) or equivalent. Certified Safe Agilist or other relevant certifications. Benefits at Faptic: Private medical insurance Training on market trends and client needs Continuous personal improvement - 8h/month during work hours Lunch on Friday (twice per month, we pay) 21 days annual leave, with one day per year extra up to 25 days 3 days sick leave without medical proof off 1 day for your Birthday off 0.5 days Christmas Shopping off Competitive package Quarterly fun budget for team events 10+ years of programme management experience in technology delivery, with time spent in a consulting or services environment. Strong commercial and financial acumen comfortable building pricing models and managing costs.
Posted 1 week ago
3.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Position Purpose As the Consultant, you will be responsible for designing NICE platform solutions to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team members, and at times sales team members and client. You will also drive the innovation and growth of the NICE practice, by identifying new opportunities, developing new capabilities, and ensuring stakeholder satisfaction. Job Responsibility Experience of architecting, designing NICE platforms solutions and lead teams Be available in-person in Hyderabad with commitment to office presence as per site working policies. Able to take over technical delivery ownership for project work happening from India: o Lead work scope understanding and detailing with onshore or client teams. o Estimate and plan work for India team to deliver. o Review delivered work for requisite quality. o Code and test projects. o Attend meetings and training as required. o Work with system analysis and project management for the successful completion of a project. Actively participate in Solution Engineering and Pre-sales activities including solutioning, estimation and drafting of proposals and contracts Driving training & development and knowledge sharing aspects Actively participate on India team growth for additional team size and new technical skills. Will be jointly responsible for operational metrics for India team. Hands-on Technical skills on: o Contact Center as a Service (CCaaS) software management and domain experience. o NICE CXone and CXone Studio Experience o Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages: CXone Studio, C#, ASP.NET iv. Expertise on ASP/.NET experience (C#, VS.Net , XML, Web Services, etc.) Competencies Personal: Strong people skills, high energy and enthusiasm, integrity, and honesty; flexible, results oriented, resourceful, problem-solving ability, deal effectively with demanding situations, ability to prioritize. Leadership: Ability to gain credibility, motivate and provide leadership; work with a diverse customer base; maintain a cheerful outlook. Provide support and guidance to more junior team members, particularly for challenging and sensitive assignments. Operations: Ability to manage multiple projects and products. Perform task at hand in a customer friendly manner while utilizing time and resources efficiently and effectively. Utilize high level expertise to address more demanding situations, both from a technical and customer service perspective. Technical: Ability to understand all technical components and deliver on technical solutions. Education, Experience and Certification Bachelor s degree in computer science, IT, or engineering preferred. Overall 5+ yrs experience in customer experience software space 3 years or more experience in NICE CXone and UC environments. Good experience in software development, including design, custom and common coding (JavaScript, Python, Java, C++), and testing of real time systems. Experience with enterprise level CCaaS architecture for complex business needs. Network infrastructure experience. Desire to work in a fast-paced environment TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel theexceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
Posted 1 week ago
2.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Description Job Description: As a Senior Bidder, you will work closely with one or more Sales Directors aligned with overall sales goals to support client relationship management. This role requires a strong understanding of the company s full range of offerings and plays a key role in client satisfaction, account management, and sales strategy. Essential Duties and Responsibilities: Facilitate bid process by qualifying RFP s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keep the company s CRM tool updated with delivered bids. Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up[1]selling and managing client expectations during delivery phase. Assist the Client Services Team during project delivery with additional information and partner source, if required. Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors. As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards. Supervisory Responsibility: No Education and Other Requirement: Bachelor s degree or equivalency preferred, 2-5 years Bidder and 5-8 Years Senior Bidder of experience in pre-sales and proposal management in the Market Research industry Strong communication skills (spoken and written English) Proficiency in MS Word, Excel, and PowerPoint Customer-centric mindset; previous customer service experience is a plus Qualifications Bachelor s degree or equivalency preferred
Posted 1 week ago
4.0 - 9.0 years
4 - 8 Lacs
Bengaluru
Work from Office
We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more. Being a Security Compliance Analyst at iManage Means You are a dynamic individual excited and ready to take your Information Security career to the next level. You are comfortable working with a broad range of stakeholders; IT, engineering, security operations, suppliers, pre sales and customer security compliance teams. As a key member of our Security team, you will have no shortage of interesting and varied work to learn from. You will assist the team with customer security assessments and our supplier due diligence, help maintain our security knowledge library, work on projects to build automation to accelerate response times, contribute to risk assessments relating to our suppliers, and more. In addition, you will translate our customer and supplier security findings into actionable requirements for operations and engineering teams. Here is what one of our leaders, Senior Director of Security Compliance ( Michael Hall ),has to say about the role : "Our team is dedicated to not only protecting our cloud platform but also fostering a culture that values people and their growth. We work with incredible customers across a wide variety of industries, providing unique and exciting security challenges every day. If youre looking for a role that offers the chance to work with industry experts then this is the place for you! Come and be a part of a team where your contributions are valued, and your development is a priority. iM Responsible For Responding to customer security questionniares, audits, and enquiries, including calls. Prioritizing the customer security queue and handling escalations and issues from our customer community. Contributing to the creation and maintenance of customer security documentation and internal knowledge base. Partnering with Sales teams to ensure due diligence assessments, InfoSec questionnaires and RFPs are completed to deadlines. Reviewing supplier security responses, such as SIG questionnaires, evidence, and SOC2 Reports to ensure they meet our high standards for security. Contributing to automation projects, such as the use of AI, to speed up customer response times. Provide feedback and KPI s to management regarding customer security. iM Qualified Because I Have Bachelor s degree in Engineering, Computer Science, IT or equivalent experience. 4+ years experience with security standards such ISO 27001, ISO22301, NIST 800-xx, SOC2. Held an information security compliance, supply chain assurance, security audit, or customer trust position, have a solid background in IT, and a good understanding of cloud computing and security operations. Strong analytical and organisational skills. Ability to work independently, as well and as part of a wider team, with minimal supervision. Inquisitive and able to research answers to customer questions. A positive attitude with an eagerness to learn and develop professional knowledge. Bonus Points if I Have... Security certification such as CISA, CEH, CFI, GIAC, CISM, CISSP or similar. Technical cloud security certification. iM Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By... Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Offering comprehensive Health/Accidental /Life Insurance. Encouraging me to take time off for myself with 21 paid leaves, 9 casual and sick, multiple all company wellness days, close to 10-12 Indian Holidays, and for other life events. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review. About iManage... At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry s best and brightest. That s the iManage way. It s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by the Law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: www.imanage.com Please see our privacy statement for more information on how we handle your personal data: https: / / imanage.com / privacy-policy / #LI-SR1 #LI-Hybrid
Posted 1 week ago
9.0 - 12.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Blue Yonder Title: Technical Account Advisor Int Other Comparable titles: Technical Account Manager, Sr Technical Account Manager Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work At Blue Yonder we are customer-focused, results driven and have a relentless spirit for learning. We are during transforming our service offering from a on-premise model to a SaaS model. We are looking to grow our team of Technical Account Advisors. The Technical Account Advisor is responsible for establishing relationships with key IT and business stakeholders, ensuring both execution against the SaaS engagement and appropriate focus on longer-term customer objectives and value. They maintain ownership of the customers BY SaaS solution environment and ensure timely and satisfactory resolutions of all technical and operational issues. As a member of the BY account team, they collaborate with Customer Success Managers (CSMs) and Customer Executives (CEs) to ensure customer satisfaction through service delivery planning and execution. Scope: Core responsibilities to include maintain the system health, reviewing customer SLAs and conducting review meeting with customers, keeping a track of customer consumption and reporting to both internal and external stakeholders, contribute towards renewals and prevent customer attrition Our current technical environment: N/A What you will do: Own a portfolio of enterprise customers Understand the customer operational needs, technical challenges and develop plans to address them Ensure adherence to SaaS policies and procedures Drive overall service delivery to success by keeping a balance between customer s expectations and delivery realities Provide customer escalation management for service issues and involve internal departments as required. Develop remediation plans for resolving escalation and drive the tasks in the remediation plan to closure. Establish relationships with each customer that transcends the tactical delivery details, thus ensuring appropriate focus on longer-term customer objectives Understand new BY product releases, specific benefits to customer and work with account team to proactively position opportunities related to technical upgrades Serve as the primary point of contact for customer concerns relating to technical questions, issues or escalation and coordinate and drive resolution with BY Customer Support, consulting, sales, and product teams Align with internal account team (Customer Success Managers and Customer Executives) on key metrics and objectives for business reviews Identify potential new upsell/cross-sell opportunities to share with sales/renewals teams Work with Sales/Pre-Sales and deliver CRs and Enhancement proposals to customer and obtain sign-off Nurture Customer Reference status Specific goals centre on the following: Customer satisfaction & health measured by SLA performance, NPS/CSAT scores and % customer retention Advocacy: % Growth in reference-able customers Customer adoption of existing SaaS solution and expansion of the solution footprint Work proactively with assigned customers on continuous improvement areas and advocate customer needs/issues cross- departmentally Collaborate & coordinate effectively with all BY internal dept s (Consulting, PD, Onboarding, Customer Support, etc.) for faster resolution of issues Collaborate with BY Professional Services/3rd party implementation partners to track and approve transition from Implementation to Steady state phase Prepare and participate in Quarterly/Executive business reviews Collaborate with the CSM to drive adoption and satisfaction Conduct periodic service reviews with customers (Provide SLA reports to customers and ensure SLA compliance) Lead Customer Escalations in the region as directed by the management What we are looking for: Bachelors degree with 9 to 12 years of experience in supply chain domain and related technologies. Minimum 2 years experience Technical Account Advisor role or similar role (e.g., customer support, account management, customer success) Experience in application & understanding of SaaS technology landscape Experience managing critical customer issues with senior management; good verbal and written communication Understand service management framework (e.g., ITIL) Strong project management & consultative skills Ability to work with BY overseas offices in different time zones Analytical and problem-solving skills; dedicated team player as well as a proactive individual contributor Extremely well-organized with an ability to work well under pressure If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like oursFind out here: Core Values
Posted 1 week ago
3.0 - 7.0 years
15 - 25 Lacs
Mumbai, Bengaluru, Delhi / NCR
Work from Office
SalezShark is seeking an experienced Lead - Proposal Development (Federal) to join our team. The ideal candidate will have at least 3 years of experience in proposal writing, project management, and a strong background in federal contracting, particularly within the Department of Defense (DoD). The candidate must be able to demonstrate a history of winning federal contracts within the last two years, with an in-depth understanding of IDIQ contracts, GWACs such as GSA MAS, Polaris SB, and OASIS+. This position requires the ability to manage and respond to government solicitations, RFIs, and sources sought requests effectively. Key Responsibilities: Proposal Development: Lead the full lifecycle of proposal development, from identification to submission, ensuring compliance with government requirements and meeting deadlines. Technical Writing: Produce high-quality, detailed proposals, white papers, RFIs, and sources sought responses with a focus on federal, DoD, and IT services. Win Strategy: Develop and implement winning strategies for proposals, leveraging past performance and company strengths. RFP/RFI Management: Analyze and respond to Requests for Proposals (RFPs), Requests for Information (RFIs), and Sources Sought notices in a timely and organized manner. Collaboration: Work with internal teams, including technical SMEs, to gather information, write, and edit content for proposals and ensure alignment with IETS capabilities. Research: Identify opportunities through IDIQs and GWACs such as GSA MAS, Polaris SB, OASIS+, and other government contracting vehicles. Track and maintain knowledge of evolving requirements and new government initiatives. Compliance: Ensure all proposals meet the governments formatting and content requirements, including proposal submission portals like SAM.gov, GSA eBuy, and others. Project Management: Oversee the proposal process from initiation through submission and post-award debrief, adhering to deadlines and managing internal contributors to ensure timely delivery. Required Qualifications: Experience: Minimum 3 years of experience as a proposal manager/technical writer in federal contracting, particularly with DoD proposals. Track Record: Demonstrated success in winning federal contracts within the last two years. Contracting Knowledge: In-depth understanding of IDIQ contracts, GWACs (GSA MAS, Polaris SB, OASIS+), and other government contracting vehicles. Technical Skills: Strong technical writing skills with an ability to translate complex technical solutions into clear, compelling proposals. Collaboration: Experience working cross-functionally with technical, management, and business development teams. Organization: Excellent project management skills and the ability to manage multiple deadlines and competing priorities. Communication: Strong written and verbal communication skills. Tools: Proficiency with proposal management and submission tools (e.g., SharePoint, Salesforce, GovWin, SAM.gov, etc.). Experience with Native Hawaiian Organizations (NHO) or other 8(a) businesses. Familiarity with DoD acquisition processes, Small Business Innovation Research (SBIR) programs, and other government initiatives. Experience developing and maintaining proposal content libraries Shift Timing: 4.00 PM to 1.00 AM IST If you are a highly motivated individual passionate about developing winning proposals for federal government contracts, we encourage you to apply for this exciting opportunity. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,Remote
Posted 1 week ago
7.0 - 12.0 years
15 - 30 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Hiring for a lead MNC Location :Pan India Experience- 6 to 20 Yrs Leadership role as Lead Pre-Sales Architect on driving end-to-end orchestration and solutioning of Oracle Cloud/SaaS and on-premise offerings and proposals (RFP etc.) for clients across NA, EMEA and APAC geographies for Finance/SCM/HCM basis area of core expertise. Expected 6 to 12yrs years of experience relevant to Oracle domain, industry, and/or SaaS/PaaS/IaaS experience with either implementation or presales exposure on driving bids, POC/POV etc. Thorough understanding of Oracle SaaS and on-premises products and their roadmaps, strategic thinking, clear communication, ability to collaborate with multiple teams across geo and a passion to drive topline growth for the company is expected Interested candidates share your cv to rahini.alavandhar@estuate.com
Posted 1 week ago
5.0 - 8.0 years
25 - 30 Lacs
Gurugram
Work from Office
TempHtmlFile Overview We are looking for SAP BODS consultant to join our team and provide technical support and leadership for SAP systems. You will be responsible for managing and maintaining the SAP environment, ensuring optimal performance, security, and availability. You will also be involved in system installation, configuration, upgrade, migration, backup and recovery, user administration, transport management and troubleshooting. Project Requirement:- 4 + years in SAP BODS Hands on experience in at least ETL tools like SAP BODS, Azure Data Factory Delivered at least 1 end to end data migration BODS engagements involving multiple entities and countries Knowledge of pre-sales proposal building and effort estimations Very good communication skills and team management Candidate should be open for travelling to National / international locations. .
Posted 1 week ago
2.0 - 8.0 years
17 - 19 Lacs
Chennai
Work from Office
Job Description Manage all activities of the pre-sales resources with a particular region. As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with product revenue goals. Provides advice and counsel to sales management in the effective use and deployment of technical resources. Must maintain close alignment with sales, support and implementation functions. Ensures compliance of pre-sales documentation. Internally qualifies sales opportunities in terms of customer technical requirements, competition. Work closely with our SMB and mid-market customers to identify and solve their most critical business problems. Support the sales team by conducting discovery calls and product demonstrations for our active deals. User requirement gathering, analysis, and scope definition, Wireframing, Creating Proof of Concept (POC), RFP, RFI responses. Conduct effective requirements gathering to clearly identify customer problems. Build and deliver compelling technical demonstrations of the Freshworks products. Articulate the value of Freshworks solutions to a variety of audiences. Be a lifelong learner and develop your skills continuously. Evangelize a refreshing user experience on the Freshworks platform Qualifications 4 7 years in Solution Engineering or in any technical role is a plus. Significant experience in technology sales with a demonstrated aptitude for technology at the business and te
Posted 1 week ago
4.0 - 9.0 years
13 - 15 Lacs
Bengaluru
Work from Office
Job Description Job Role: The Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: Engage proactively with customers using the engagement model (based on customer segment) laid out Understand and document customer s business flow (for large customers) and deep understanding of use-cases Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping) Evaluate how customers manage their Freshworks product suite investment & identify efficiency and effectiveness gains (process & tools) Promote awareness of the latest innovations Freshworks is releasing (products/features in pipeline) Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support etc.) to ensure customer s issues/solutions are addressed Work with Program Manager (Customer Success) to derive data driven insights/intelligence to run focused and result-oriented customer engagement programs. Understanding of SaaS metrics and Own two key metrics (Increase Product-Adoption & Customer Retention) Use customer management tool (Natero) (Training will be provided to get familiar) Implement and support compliance to Freshworks compliance and information. Qualifications Background: Proven track record of establishing themselves as a strategic trusted advisor to clients Must be able to take complex client and vendor concepts and articulate them to
Posted 1 week ago
10.0 - 15.0 years
3 - 6 Lacs
Bengaluru
Work from Office
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. YOUR IMPACT Account executives are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with cross functional teams - Channels, Pre Sales, Professional Services, Marketing to drive proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. Covers a designated geography to drive new business as well as manage and grow existing accounts. WHAT THE ROLE OFFERS Developing long term sales pipeline to increase the companys market share in specialized area. Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline and drive pursuit in specialty area. Set direction for business development and solution replication. Create and grow reference customers. Sell complex products or solutions to customers on a partnership basis. May act as a dedicated resource to a few strategic accounts. Use C-level engagement skills in collaboration with account leads to offer value-add solutions to the client. Know strengths and weaknesses of key competitors in account and how to leverage this knowledge in the account. Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry. Understand the leverage of services as part of strategic portfolio and promote services as part of all strategic opportunities. Maintain and use overall cross-portfolio knowledge to demonstrate the value of the Opentext portfolio. Contribute to enduring executive relationships that establish the companys consultative professionalism and promote its total solution capabilities. Maintain expertise on IT at all levels - new applications, maintenance, typical budgets of the CIOs, typical objectives, measures, metrics. Maintain broad market and competitor knowledge to ensure credibility with Customer Executives. WHAT YOU NEED TO SUCCEED Typically 10+ years of related sales experience with university or Bachelors degree; Advanced University or MBA preferred. Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface. Prior selling experience includes multiple, diverse set of selling responsibilities. Viewed as expert in given field by company and customer and considered a mentor of selling strategy, including designing strategy. Is considered a master in knowledge of products, solution or service offerings as well as competitors offerings to be able to sell large, complex solutions. In-depth knowledge of clients business, organizational structure, business processes and financial structure. Balance strategic and tactical pursuits to optimize account/territory coverage and achieve quarterly/yearly targets. Works collaboratively with internal teams to build an effective account plan and strategy to drive incremental revenue in the account. Successful partner engagement experience. Works effectively with our partners to drive additional revenue. Maintain knowledge of industry trends, associated solutions, and key partner/ISV solutions. Achieving Quarterly and Full Year Targets. OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.
Posted 1 week ago
5.0 - 10.0 years
4 - 9 Lacs
Mumbai
Work from Office
Here is how, through this exciting role, you will contribute to BMC's and your own success: Through a consultative approach, partner with sales teams to interpret often complex customer needs and develop innovative solutions delivering both business and technical value. Simplify the communication of both technical and business content to a varied audience (technical and non-technical customers). For a maximum impact on sales engagements, actively partner with the customer to document their current state, including applicable metrics to assist in defining the correct solution and support in business case creation and build deliverables for use by Sales and other Solution Engineers during the sales cycle. Culminating from what is uncovered of the customers business and their goals, deliver compelling presentations, demonstrations, and proof of concepts. Challenge oneself and be the innovator when it comes to solving everyday problems. As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure youre set up for success, you will bring the following skillset and experience: You can embrace, live and breathe our BMC values every day! 5+ years experience in a presales capacity, or relatable technical role Proven ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible Subject matter expertise on the technology and business use of one or more z/OS solutions Demonstrated artistry with creating and delivering compelling demonstrations Drawing from your previous experiences, you are a subject matter expert on z/OS solutions. Whilst these are nice to have, our team can help you develop in the following skills: BMC Software product knowledge
Posted 1 week ago
0.0 - 2.0 years
4 - 7 Lacs
Noida
Work from Office
We are hiring: CRM & Lead Qualification Manager Organization: PcsInfinity Pvt Ltd (Asset Infinity, Infizo) Work Location: Noida Experience Range: 0 2 Years Compensation: Confidential Joining Timeline: Immediate to 15 Days Open Roles: 1 Band: L1 Ready to Master the Matrix of Leads If youre the kind of person who can spot a hot lead from a mile away, who loves clean CRM dashboards, and who thrives in a fast-paced SaaS environment we want you. Were looking for a sharp, agile CRM & Pre-Sales Manager who can prune, qualify, and prep every lead for the big win the demo. What Youll Be Rocking: Oversee and refine daily lead management operations across diverse international markets . Manage the entire lifecycle of inbound leads across global markets Keep the CRM squeaky clean and fully synced calls, emails, chats, all of it Qualify leads through intelligent engagement understand their needs, pain points, and intent Work closely with the Sales teams to schedule demos at the right stage Track lead progress, identify drop-offs, and plug the gaps with data-backed actions Support pre-sales readiness by ensuring every lead is well-nurtured and sales-ready You ll Thrive If You Have An MBA/PGDM in Sales, Marketing, or Business (or relevant experience in a similar role). Hands-on or willing to dabble with CRM tools Zoho CRM, Salesforce, HubSpot, or equivalents. Strong written and verbal communication you can engage and excite without a sales pitch. Understanding of email marketing flows, engagement techniques, and CRM compliance norms. A love for structure, detail, and data-driven decision-making. What s In It for You: Quarterly Performance-Based Incentives Annual Performance Bonus. Additional perks, growth pathways, and a front-row seat in a high-growth SaaS setup Apply Directly Shoot your resume to: careers@pcsinfinity.in
Posted 1 week ago
5.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
1. Prospecting and Lead Generation Identify and engage with potential consultants, projects, customers, and partners through research and networking for verticals like PSUs, CPWD, PWD, commercial buildings, residential, hospitality, IT/ITES, etc. , for CCTV surveillance systems. Generate leads and build a robust sales pipeline Should have a good understanding of sales lifecycle for projects business. This shall include understanding pre-sales relative activities, offering proposals against RFPs and tenders, monitoring and leading projects to closure. 2. Sales Strategy Execution Responsible for overall sales and receivables target for the region for project sales. Efficiently manage sales funnel and ensure the achievement of order intake targets. Negotiate terms and conditions with customers. 3. Customer and Consultant Relationship Management Work closely with the consultant community for upcoming opportunities. Establish and maintain relationships with key decision-makers in the project sector. Understand customer needs and requirements. 4. Knowledge and Competence Develop a deep understanding of the companys products or services. Effectively communicate product benefits to potential customers. Prepare compelling sales presentations and proposals. Customize solutions based on customer needs and project specifications. Stay updated on industry trends, market conditions, and competitors. Provide market insights to the management team. 5. Channel Management Enable business growth by developing and managing a network of authorized partners/system integrators. Guide and train channel partners to accomplish target revenue and business target 6. Reporting and Documentation Maintain accurate records of sales activities, leads, and customer interactions through CRM . Provide regular reports to the management team. Bachelor s degree preferably in engineering / PGDBA Proven experience 5-7 years in project sales, business development, or a related field. Strong understanding of the project sales -CCTV, electronic security, and video surveillance industry Excellent communication and negotiation skills. Ability to work independently and a good team player. Result oriented with a track record of meeting or exceeding sales targets. Bachelor s degree preferably in engineering / PGDBA Proven experience 5-7 years in project sales, business development, or a related field. Strong understanding of the project sales -CCTV, electronic security, and video surveillance industry Excellent communication and negotiation skills. Ability to work independently and a good team player. Result oriented with a track record of meeting or exceeding sales targets. 1. Prospecting and Lead Generation Identify and engage with potential consultants, projects, customers, and partners through research and networking for verticals like PSUs, CPWD, PWD, commercial buildings, residential, hospitality, IT/ITES, etc. , for CCTV surveillance systems. Generate leads and build a robust sales pipeline Should have a good understanding of sales lifecycle for projects business. This shall include understanding pre-sales relative activities, offering proposals against RFPs and tenders, monitoring and leading projects to closure. 2. Sales Strategy Execution Responsible for overall sales and receivables target for the region for project sales. Efficiently manage sales funnel and ensure the achievement of order intake targets. Negotiate terms and conditions with customers. 3. Customer and Consultant Relationship Management Work closely with the consultant community for upcoming opportunities. Establish and maintain relationships with key decision-makers in the project sector. Understand customer needs and requirements. 4. Knowledge and Competence Develop a deep understanding of the companys products or services. Effectively communicate product benefits to potential customers. Prepare compelling sales presentations and proposals. Customize solutions based on customer needs and project specifications. Stay updated on industry trends, market conditions, and competitors. Provide market insights to the management team. 5. Channel Management Enable business growth by developing and managing a network of authorized partners/system integrators. Guide and train channel partners to accomplish target revenue and business target 6. Reporting and Documentation Maintain accurate records of sales activities, leads, and customer interactions through CRM . Provide regular reports to the management team. 1. Prospecting and Lead Generation Identify and engage with potential consultants, projects, customers, and partners through research and networking for verticals like PSUs, CPWD, PWD, commercial buildings, residential, hospitality, IT/ITES, etc. , for CCTV surveillance systems. Generate leads and build a robust sales pipeline Should have a good understanding of sales lifecycle for projects business. This shall include understanding pre-sales relative activities, offering proposals against RFPs and tenders, monitoring and leading projects to closure. 2. Sales Strategy Execution Responsible for overall sales and receivables target for the region for project sales. Efficiently manage sales funnel and ensure the achievement of order intake targets. Negotiate terms and conditions with customers. 3. Customer and Consultant Relationship Management Work closely with the consultant community for upcoming opportunities. Establish and maintain relationships with key decision-makers in the project sector. Understand customer needs and requirements. 4. Knowledge and Competence Develop a deep understanding of the companys products or services. Effectively communicate product benefits to potential customers. Prepare compelling sales presentations and proposals. Customize solutions based on customer needs and project specifications. Stay updated on industry trends, market conditions, and competitors. Provide market insights to the management team. 5. Channel Management Enable business growth by developing and managing a network of authorized partners/system integrators. Guide and train channel partners to accomplish target revenue and business target 6. Reporting and Documentation Maintain accurate records of sales activities, leads, and customer interactions through CRM . Provide regular reports to the management team.
Posted 1 week ago
4.0 - 9.0 years
9 - 10 Lacs
Hanumangarh, Bikaner
Work from Office
Responsibilities & Key Deliverables Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc. Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage. Ensure availability of trained manpower in adequate quantity at dealerships. Facilitate / coach the dealers and his staff for implementation various systems like MSS, Panchatantra etc. Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction. Execution of events like local level sales promotion campaigns, product launches etc. Train the dealer salesmen on pre-sales and sales processes, new product features / modifications. Track the competitor activities, capture feedback on performance of competitor (and our) products. Design and implementation of specific incentive schemes for dealers. Liasioning with financial institutions / banks for exploring new avenues for retail financing of product. Experience Engineering graduate with about 4 to 7 years experience / Diploma holder with 7 to 9 years of relevant experience Industry Preferred Qualifications Engineering graduate with about 4 to 7 years experience / Diploma holder with 7 to 9 years of relevant experience General Requirements
Posted 1 week ago
5.0 - 7.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Sr. Sales Engineer High Voltage Products The opportunity Hitachi Energy is currently looking for an Sr. Sales Engineer for the High Voltage Business to join their team in Bangalore, India. This team seeks a skilled and motivated individual. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills. General Sales & Marketing work focuses on a combination of general sales and marketing work including: Face-to-face and/or remote sales to new or existing customers. Assessing customer needs and suggesting appropriate products, services and/or solutions. Planning, developing, and delivering the marketing strategy for products/services and associated brand(s). Evaluating, measuring, and managing the product/brand P&L (e. g. , budgeting, expenditures, profitability, return-on-investment, etc. ) Incumbents in this specialization may also provide customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints, etc. Incumbents matching to this specialization are compensated based on achievement of sales targets. An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. May require the following proficiency: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices How you ll make an impact You are responsible for Sales Target of HV Switchgears business in Zone South, Chennai. Front end sales role needs travelling and meeting customers. Attending and arranging customer events/ seminars/ presentations. Strong customer connect at appropriate levels. Pre- Sales Business Development with technical spec in activities, marketing activities. Promote Portfolio in various segment like Industries, Utilities, EPCs. Monitor Order Execution and support project handling team to execute the order. Payment Collection as per forecast. Submission of on time reports and using tools like SFDC. Attending and resolution of customer complaints using CCRP tool. Safety, Quality and Integrity to be followed. Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background Degree (B. E. /B. Tech. ) in Electrical engineering . 5-7 years+ of experience in Sales & Marketing, LV& HV Capacitors, Harmonic Filters and Power Quality Products. Subject knowledge of Power Quality in must. Proficiency in both spoken & written English language is required . Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .
Posted 1 week ago
6.0 - 9.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Criteria Hand on experience in General Ledger, Account Payable, Accounts Receivable, Fixed assets, Cash and Bank Management, Project Accounting, Budgeting Module on Indian Localization. Experience on GST and Indian taxation reporting. Minimum 3 end to end ERP implementation experience Preferably CA or bachelor s degree in accounting or business administration field Responsibilities Ability to map and configure clients business requirements into Dynamics 365 Ability to manage multiple projects and clients concurrently Implementation of Core and advanced Microsoft Dynamics D365 Project scoping, analysis and estimation Implementation of core and advances D365 Ability to take Training and handing support team Working knowledge on T&L and Other related modules Ability to handle multiple project Involvement and support to Pre-sales team Knowledge on Integration between modules in D365 Expectations Candidates should possess strong technical skills in the areas identified in the criteria above Candidates with certifications in financial module and additional certification are a plus. Good communication and analytical skills is a must Ability to learn new systems and do adequate impact analysis Strong time management skill and multitasking abilities Proven capability to collaborate with non-professional as well as professional stakeholders at all levels Team-oriented; willing to align work with team s priorities and goals
Posted 1 week ago
4.0 - 8.0 years
9 - 13 Lacs
Hyderabad
Work from Office
At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Dynamics CRM Professionals in the following areas : 10+ years of overall experience in CRM as techno functional Possess deep knowledge of Dynamics 365 Sales, Customer Service, Marketing, and Field Service modules, as well as Power Platform components like Power Apps, Power Automate, and Dataverse Good knowledge in CoPilot and AI related initiatives Participate in pre-sales activities, including solution design, estimation, and presentations to prospective clients Create and maintain comprehensive documentation for solutions and integrations Well versed and experienced in 3-4 implementation projects from scratch Excellent communication, presentation, and interpersonal skills to collaborate with stakeholders and lead teams Work closely with business stakeholders to understand their needs, objectives, and challenges Translate business requirements into clear and concise functional specifications for technical teams Collaborate with technology teams to design solutions that meet business needs Global experience and working in diversified environment Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 week ago
4.0 - 5.0 years
13 - 15 Lacs
Pune
Work from Office
At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Dynamics 365 Professionals in the following areas : Experience 4-5 Years -4 5 years of experience in D365 F&O, specifically in Finance modules (GL, AP, AR, Fixed Assets, Cash & Bank). - Mandatory -Ability to handle L2 support (Finance) while contributing as Finance Analyst in functional analysis and solutioning in coordination with our internal analysts. -Experience supporting multi-country rollouts Mandatory -Strong knowledge of ServiceNow or similar ITSM platforms. - Mandatory -Good communication skills and the ability to work closely with senior analysts and business users. Required Technical/ Functional Competencies Requirement Gathering and Analysis: Extract requirements for complex scenarios and prototype independently. Identify impacted modules/features/functionalities and provide high-level estimates. Develop traceability matrix and identify transition requirements. Application Design: Good knowledge of design principles and performance engineering concepts. Able to create UI/Design and business logic elements, navigation, screen flow, and layout based on applicable criteria and constraints. Identify and apply design standards following applicable criteria and constraints. Architecture tools and frameworks: Familiarity with industry tools and frameworks, analyze and use them based on customer requirements. Work with SMEs to explore and implement new tools/frameworks. Estimation and Resource Planning: Identify and assign resources required to complete tasks. Use appropriate estimation models for medium-high complexity scenarios. Track and report gaps between budgeted and actual spending. Product/ Technology Knowledge: Implement code or configure/customize products, drive adoption of industry standards and practices, contribute to development of reusable assets and innovative solutions. Analyze frameworks/tools and present recommendations, develop of training and certification material, and demonstrate thought leadership through whitepapers and webinars. Test Management: Create iteration and system integration test plan. Develop and review test cases, conduct unit testing, define metrics, and support testing processes. Able to conduct RCA, verify system builds and test environments, and create business scenario test cases/automation test scripts. Customer Management: Has working knowledge of customers business domain and technology suite. Use latest technology, proactively suggest solutions to increase business, and understand customers business. Project Management: Working knowledge of project management process, tools, and templates. Execute medium projects effectively, create/ review milestone/metric reports, project status, closure reports, create continuous quality improvement plan, and provide inputs for organization-wide process assets. Domain/ Industry Knowledge: Apply industry standards and practices, creating complex business models in line with customer requirements independently. Analyze current-state and define to-be processes in collaboration with SMEs, present recommendations with tangible benefits. Drive process improvement initiatives, ROI analysis through innovation. Marketing: Basic knowledge of Marketing, understand Market Trends and Conduct Market Research. Source relevant Market Data and Prepare Report. Write Blogs and Participate in External Forums. Pre-Sales: Good knowledge of bid process and understanding of RFP/RFI s. Prepare Response documents to Medium Scale Bids. Work with Sales Team to ensure successful closure of sales process. Attend to customer requests for information on RFI s and assist Technical Team with sales enquiries. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Resolves Conflict: Displays sensitivity in interactions and strives to understand others views and concerns. Certifications Mandatory Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 week ago
1.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Mark Anthony - M&A Ventures is looking for Presales Executive to join our dynamic team and embark on a rewarding career journey Pre Sales Executives generate leads by researching potential clients and identifying opportunities for new business Pre Sales Executives work with customers to identify their needs and develop solutions that meet their requirements Pre Sales Executives create proposals that outline the features and benefits of products or services and demonstrate how they can address the customer's needs They must possess strong communication and interpersonal skills
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
ZOSH Aerospace is looking for Business Development Executive to join our dynamic team and embark on a rewarding career journey Familiarizing yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Suggesting upgrades or added products and services that may be of interest to clients. Crafting business proposals and contracts to draw in more revenue from clients. Negotiating with clients to secure the most attractive prices. Equipping staff with the technical and social skills needed to enhance sales. Reviewing clients' feedback and implementing necessary changes. Remaining in tune with trends in consumption to ensure that our offerings remain relevant. Responsible for Interaction with new as well as existing clients for business growth opportunities. Required Experience: 1+ years Relevant Experience in Marketing & BD Domain Skills:
Posted 1 week ago
2.0 - 7.0 years
12 - 18 Lacs
Hyderabad
Work from Office
DEAL DESK ANALYST Jab Description Responsibilities: . . As a steward of the order to cash process, you will understand the ins and outs of Linkedin sales policies, processes, and systems &t support the internal tearns with the processing ofall cases. Provide consultative support to Sales Representatives on the Deal Desk process via email, video conference, internal messaging tools, and cases/Service tasks within the CRM Provide operational and administrative support to Sales Representatives Monitors the Deal Desk Case queues, consistently maintaining case SLAs and handling requests defined in scop. Follow up with Sales Representatives to retrieve required Information to resolve cases quickly and in accordance with Linkedin sales policies Ahility to work across NAMER, FMEAL, or APAC time zones Work with Cross functional Teams on cases where required to resolve the case Bulld and maintain strong relatlonships and communication with Sales Team, In- house Global Deal Desk Team & cross-functional teams Educate Sales Representatives in partnership with the in-house Deal Desk team on processes, and best practices, to improve performance and release sales capacity to core sales activities Manage escalations on the Deal desk cases enquiries by prioritizing such cases. Provide support to other team members, assisting with onboarding, day-to-day training, and working to solve problems Preferred Qualifications: 2+ years' experience in Enterprise SaaS/B2B Industry, deal desk, Quote to Cash, sales operations or contracts management Excellent interpersonal, proficient English Writing & Verbal communication skills is mandatory Experience of working effectively with Multiple Stakeholders and Cross functional Teams. Strong business acumen, organizational, time management skills and attention to detail Ability to learn quickly in a dynamic and collaborative environment Ability to multitask & process a high volume of transactions with accuracy at times during Month end & Quarter end. Proficient with Google and Microsoft Office products Understanding of and experience with quote-to-cash processes and Sales lifecycle preferred Experlence in CRM like Microsoft Dynamics 365, Salesforce and Oracle is preferred Ability to Operate with Customer-focused mindset Interacting effectively with remote teams
Posted 1 week ago
8.0 - 13.0 years
25 - 30 Lacs
Mumbai
Work from Office
We are looking to onboard a skilled Presales Specialist who brings deep expertise in solution design and customer engagement across modern CCaaS & UCaaS platforms. The ideal candidate should have experience with Genesys Cloud CX, Amazon Connect, NICE, Webex Contact Center (UCCE/PCCE/UCCX/Webex CC), MS Teams DR, OC, BYOC and a solid understanding of UCC & CC technologies. The role demands strong presales acumen, including RFP/RFI response writing, proposal creation, solution presentations, and customer workshops. As an SME, the candidate will collaborate with sales, engineering, and delivery teams to design compliant, scalable, and competitive solutions.
Posted 1 week ago
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