Respond to inbound inquiries from prospective customers via calls, emails, and other communication channels. Understand customer needs, budgets, and preferences to qualify leads effectively. Provide accurate and comprehensive information about property listings, features, pricing, and legal aspects. Schedule and coordinate site visits for interested clients, ensuring a positive experience. Collaborate with the sales team to transition qualified leads for final closure. Follow up with potential customers to address queries and facilitate decision-making. Maintain an updated CRM database with all lead information and interactions. Key Requirements: Education: Bachelor s degree or equivalent (12th pass with relevant experience may also apply). 0-3 years of experience in pre-sales, customer support, or a related field (real estate experience is a plus). Strong communication skills in English; knowledge of Kannada and Hindi is an advantage. Proficiency in using CRM tools and MS Office Suite. Preferred Qualifications: Experience in real estate or property management is highly desirable. Ability to manage multiple leads and prioritize tasks effectively. Problem-solving and negotiation skills to handle customer objections and queries.

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