Pre Sales Executive

Role Description

• Handle inbound and outbound calls, qualify leads, and generate appointments for the sales team.
• Engage with potential clients to understand their property requirements, budget, and preferences.
• Provide project details, features, pricing, and location advantages to prospects
• Maintain follow-up communication with clients to nurture leads until site visits or sales closure.
• Coordinate with the sales team to schedule and confirm site visits.
• Manage and update the CRM system with all lead interactions, status updates, and follow-ups.
• Assist in pre-sales campaigns, digital marketing lead management, and database management.
• Ensure timely responses to customer queries and deliver high-quality customer service.
• Support sales managers during promotions, events, and exhibitions.

Qualifications

• Excellent communication and interpersonal skills (English, Hindi, and local language preferred)
• Strong telephone etiquette and persuasive conversation skills.
• Ability to understand client needs and match them with suitable property options.
• Basic knowledge of CRM tools, Excel, and lead tracking.
• Prior experience or knowledge in real estate pre-sales or tele sales will be an added advantage.