Posted:1 week ago|
Platform:
Work from Office
Full Time
Handle inbound/outbound calls and follow up with leads
Explain product/service details and answer customer queries
Maintain and update contact lists
Convert leads into potential customers
Call existing and old customers to promote offerings
Coordinate with the sales team to close deals
Record sales attempts and follow-up actions
Maintain client relations for repeat business
Ensure customer complaints are resolved efficiently
Participate in team meetings and provide performance feedback
Suggest improvements for internal processes
Follow all company policies and updates
Ensure continuous engagement with customers throughout their journey
Assist with agreement, handover, registration, and documentation
Support cancellation, transfer, and payment collection processes
Handle customer visits and resolve queries effectively
Ensure adherence to company guidelines and service quality standards
Maintain up-to-date MIS reports
Support in preparing final work reports and ensure customer satisfaction
Excellent communication and interpersonal skills
Strong convincing and presentation skills
Good customer handling abilities
Problem-solving attitude
Integrity
Ownership
Go-getter attitude
People management
Goodbrick Realty PVT LTD
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