Job
Description
Role Purpose: As a Revenue Management Director, your role is to lead key global revenue management projects and initiatives within the hotel community by collaborating with operations partners and Revenue Management teams. You will play a crucial role in developing and implementing revenue-related strategies for hotels in your assigned region, focusing on areas such as pricing, demand analysis, yield management, market segmentation, and business mix optimization. Your responsibilities will also include providing guidance to regional teams and hotels to maximize revenue and profit streams, as well as offering direct support to Company Managed Hotels (CMH) to enhance performance metrics. Key Accountabilities: - Facilitate communication and training of key Americas revenue management projects to the hotel community through HPS area teams and other operations partners. - Provide feedback to global revenue management as a representative of the hotel community to ensure successful adoption of initiatives. - Drive the implementation of brand and regional pricing strategies, yield strategies, and selling strategies to optimize revenue potential. - Foster relationships between teams, Revenue Management Services, and HPS to ensure alignment of key strategies and resolve conflicts effectively. - Develop and manage the implementation of revenue management systems and best practices for applicable brands and regions. - Analyze revenue management strategies with a focus on key markets to increase revenues and profits. - Support regional marketing programs and product implementation as required. - Coach and develop team members and serve as an advisor to area managers/directors and properties to achieve established goals. - Collaborate with internal departments to address consistent issues and trends for resolution. - Develop and implement innovative revenue performance strategies to support Franchise Performance Support teams. - Lead functions within established budgetary and resource plans while maintaining performance standards and operating procedures. Key Skills & Experiences: Education: - Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance, or related field, or equivalent combination of education and work experience. Experience: - 8-10 years of progressive experience in hotel operations management, revenue management, or field consulting with proficiency in central reservations and revenue management systems. Technical Skills and Knowledge: - Demonstrated project management experience in executing large-scale projects. - Strong verbal and written communication skills for effective information dissemination. - Ability to build and manage relationships with leadership and key stakeholders. - Proficiency in conflict management, negotiation, and persuasion. - Knowledge of industry trends and revenue opportunities. - Familiarity with hotel pricing concepts, yield management, and selling strategies. - Experience in industry training and analytical skills for strategic decision-making. - Attention to detail, multitasking ability, and knowledge of revenue management best practices. Join IHG Hotels & Resorts to be part of a global team delivering True Hospitality for Good. With a diverse and inclusive culture, flexible work arrangements, and a focus on well-being, IHG offers a range of benefits and opportunities for growth and development. If you believe you have what it takes to contribute to our team, hit the "Apply" button and start your journey with us today.,