Policy Enforcement Manager, Threat Investigations, YouTube

About the job

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Policy Enforcement Manager on the Threat Investigations Team, you will be responsible for working cross-functionally with a global team from policy, enforcement, product, engineering, tooling, and legal to prevent violative content from appearing on the platform. You'll evaluate abuse trends and develop creative solutions to improve workflows, processes, and automated systems. You will grow in a changing, dynamic, and demanding environment where the threat actor landscape is constantly evolving.

Responsibilities

• Oversee enforcement quality across team policy areas, including calibrations with vendor teams.
• Manage policy escalations from start to finish, driving consensus across all stakeholders. Develop retrospectives and identify opportunities for process and system improvement.
• Utilize data analysis methods on large datasets to gain insights to the impact of abuse on the YouTube ecosystem.
• Analyze, identify, prioritize, and deliver operational improvement opportunities. Leverage quantifiable insights to deliver improvements to our review systems.