Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Content Editor located in Guwahati, YouTube. The Content Editor will be responsible for content management, editorial tasks, web content writing, writing, and research on a day-to-day basis. Qualifications Content Management and Editorial skillsWeb Content Writing and Writing skillsResearch skillsExperience in digital content creationStrong attention to detailAbility to work efficiently in a fast-paced environmentBachelor's degree in Communications, Journalism, English, or related field
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 7 years of experience in operations or business management, and vendor management. 7 years of experience using analytics or applying project management tools to address business issues (e.g., Data Analytics, GoogleSQL, Scripts/Workflows, Data Modeling, Google Portfolio). Experience in consulting or developing and communicating strategy at executive level using a fact/data based approach. Preferred qualifications: Experience in dealing with ambiguity, achieving results in a changing environment and continually adapting to business needs. Experience in program management on cross-functional projects. Excellent communication skills, and ability to communicate effectively with multiple levels including executive leadership team, peers, and managers. Excellent problem-solving and investigative skills, including modeling and presentation skills. About the job A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. In this role, you will manage critical workflows operated by vendors across the globe to help realize the next level of performance for YouTube Content Operations. You will manage accountability of vendor performance, including overseeing staffing, SLA adherence, quality performance, and other operations metrics, and also develop and program manage key projects related to global vendor operations. You will manage sections of the long-term global operational strategy and support model, including extended workforce decisions, business agreements, vendor selection, and continuous improvements of business processes. This role may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Manage flawless operations and overall vendor performance across workflows. Develop and maintain the overall regional workflow strategy, Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures. Partner effectively with cross-functional teams locally and globally to drive continuous improvement at scale; lead and deliver regular business reviews with key stakeholders and vendor relationship management activities. Structure and execute operational initiatives for YouTube Trust and Safety Vendor Operations by developing plans, synthesizing relevant data, leading analyses, and crafting compelling, insightful recommendations. Identify and program manage projects proactively to solve for testing business issues by working with stakeholders, managing communications, and overseeing milestones and timelines. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree in HR, Business or a related field, or equivalent practical experience. 5 years of experience in a customer or client-facing role supporting vendor operations. 5 years of experience managing third party, logistics relationships. Preferred qualifications: Bachelor's, Master's or MBA degree or equivalent practical experience. 8 years of experience in operations, vendor management, contracting out, location strategy, and program management. Experience in operational strategy and workforce planning, partnering with many cross-functional teams and stakeholders. Experience in consulting or developing and communicating strategy at executive level for selection making with clear recommendations using fact/data based approach. Experience in Data Analytics, GoogleSQL, Plx Scripts/Workflows, Data Modelling, Google Portfolio. About the job At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Be accountable for operations and managing overall vendor performance across workflows. Develop and maintain the overall regional workflow strategy, Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures. Partner with cross-functional teams locally and globally to drive continuous vertical and horizontal improvements at scale. Execute operational initiatives for YouTube and Trust and Safety vendor operations by developing plans, gathering/synthesizing relevant data, leading analyses and developing compelling, insightful recommendations. Deliver actionable, insightful, data-driven recommendations (cost-benefit, risk-coverage-quality, impact analysis etc.). Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree in HR, Business or a related field, or equivalent practical experience. 5 years of experience in a customer or client-facing role supporting vendor operations. 5 years of experience managing third party, logistics relationships. Preferred qualifications: Bachelor's, Master's or MBA degree or equivalent practical experience. 8 years of experience in operations, vendor management, contracting out, location strategy, and program management. Experience in operational strategy and workforce planning, partnering with many cross-functional teams and stakeholders. Experience in consulting or developing and communicating strategy at executive level for selection making with clear recommendations using fact/data based approach. Experience in Data Analytics, GoogleSQL, Plx Scripts/Workflows, Data Modelling, Google Portfolio. About the job At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Be accountable for operations and managing overall vendor performance across workflows. Develop and maintain the overall regional workflow strategy, Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures. Partner with cross-functional teams locally and globally to drive continuous vertical and horizontal improvements at scale. Execute operational initiatives for YouTube and Trust and Safety vendor operations by developing plans, gathering/synthesizing relevant data, leading analyses and developing compelling, insightful recommendations. Deliver actionable, insightful, data-driven recommendations (cost-benefit, risk-coverage-quality, impact analysis etc.). Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in operations or business management, and vendor management. 5 years of experience using analytics or applying project management tools to address business issues. Preferred qualifications: Experience in program management on cross-functional projects and ability to build new and improve existing processes and workflows. Experience developing strategy at executive level for decision making with recommendations using fact/data based approach. Knowledge of testing and Gen AI products, features or policies. Ability to navigate in ambiguous, achieving results in a fluid environment and adapting to changing business needs. Excellent communication skills with the ability to communicate with multiple levels including leadership teams and managers. About the job You will be responsible for YouTube vendor operations. You will work on YouTube Products to enable support for users and creators across channels. You have knowledge of the product suite to ensure that user feedback flows to the stakeholders/Product team and supports innovation. In this cross-functional role, you represent the users and problem-solve with the internal teams. You process suggestions, bugs, abuse and other product information to ensure we are improving the user experience. You will help realize the next level of performance for YouTube Content Operations. You will manage workflows operated by vendors within the region. This job will not only require accountability of vendor performance for which includes, but not limited to overseeing staffing, Service Level Agreement (SLA) adherence, quality performance and other operations metrics, but also require you to develop and program manage key projects related to global vendor operations. You will also manage sections of the long-term global operational strategy and support model, including decisions, agreements, vendor selection and continuous improvements of business processes. In this role, you will be exposed to graphic, controversial, and offensive video content during team escalations in line with YouTube’s Community Guidelines. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Be accountable for operations and manage overall vendor performance across workflows. Collaborate with a wide-range of stakeholders including engineers, product managers, policy experts. Develop and maintain the overall regional workflow strategy, Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures. Conduct analysis, optimize business performance, and deliver within product areas including analyzing data, identifying trends, and developing solutions that improve business performance. Manage projects involving multiple stakeholders, timelines, important organizational implications, and changing circumstances. Partner with cross functional teams locally and globally to drive continuous vertical and horizontal improvements. Lead and deliver regular business reviews with stakeholders and vendor relationship management activities. Synthesize analysis to deliver recommendations. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in a sales management consulting, sales operations, sales leadership, or related role. Experience owning the output of a contact center, field operations, and tech support operation; including meeting goals and metrics. Preferred qualifications: Experience in operations, strategy and planning. Experience working with executive level stakeholders and global distributed cross-functional teams. Excellent communication skills. About the job YouTube's user base is growing and changing, presenting unique challenges and opportunities to support over a billion monthly users globally. Fast-paced, dynamic, and proactive, the YouTube Support team provides seamless, brilliant support to our content creators, advertisers, and viewers on all platforms around the world. Our goal is to ensure users have easy access to comprehensive support when and where they need it, and to allow our users’ voices to help shape product solutions. As a member of the Support team, you'll analyze top issues facing our users and content creators, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide stellar support, you'll drive reach, satisfaction, and resolution — making YouTube an exceptional user experience for everyone. In this role, you will be responsible for leading a team of Vendor Managers who manage the YouTube Trust and Safety operations in India. You will work closely with internal cross-functional teams to solve problems related to the platform safety. You will lead the strategy and execution on achieving Key Performance Indicators (KPIs) related to all workflows that operate within the region. You will oversee Staffing, Service-Level Agreement (SLA) adherence, Quality performance, and other operations metrics. You will establish the operations at one or more sites and partner with stakeholders, cross-functional teams, and suppliers to make it a success. You will ensure that operations are in line with the internal policies and adhere to SOWs at all times. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Accountable for flawless operations by managing overall vendor performance in the region, driving vendor selection, consultation, and overall vendor operations strategies. Exercise judgment while dealing with urgent, sensitive needs related to the business and for escalation management and resolution. Lead forward thinking and innovative projects or initiatives in the business in addition to continuous improvements. Drive cross-functional collaboration, not limited to leading and delivering business reviews with key stakeholders, crafting and driving communication for various audiences separately, including C-level executives. Drive high-performance team dynamics, maintain team wellness, and manage poor motivation where needed within the team. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree in Computer Science, Mathematics, Statistics, Engineering, related discipline or equivalent practical experience. 7 years of experience in operations program management domain. Experience with SQL and analyzing data sets to drive decision making. Preferred qualifications: Experience with operations in trust and safety. Experience using data analysis to drive decision making. Experience in Process Improvement/Lean six sigma. Ability to manage ambiguity and adapt, lead in fluid environments. About the job Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world. As a member of the Process optimization team at YouTube Trust and Safety Global Scaled Operations team, you will identify challenges and issues across the Trust and safety reviewer operations and create programs or processes to solve them. Your scope will include defining and driving operational improvement projects across different functions and regions. You will define and lead complex, multi-disciplinary projects from start to finish, working with stakeholders to plan requirements, develop action plans, and communicate with cross-functional partners across the organization. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Scope and drive cross-organizational projects, programs and improvement efforts to solve operational challenges impacting YouTube Trust and safety. Manage cross-functional relationships and workstreams across Trust and safety organization to execute projects. Define and execute operating processes and tools to manage reviewer operations. Identify challenges and issues across the organization, creating programs or processes to solve them. Drive progress on road-map and manage large dependencies and blockers. Set up cadence for work streams and communications flow to raise and address blockers, ensuring mitigation is in place when needed. Oversee team-wide and executive communications, including weekly executive leadership updates. Work with the vendor partners, scaled operations and cross-functional teams to develop and maintain a list of process efficiency and effectivenes. Serve as a point of contact for various work efforts. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Minimum qualifications: Bachelor's degree or equivalent practical experience. 4 years of experience in a consulting or customer-facing role or trust and safety. Experience in threat intelligence analysis, application, and reporting outcomes to executive audiences. Experience with an operating system and scripting capabilities in SQL. Ability to communicate in English fluently to support stakeholder relationship management in this region. Preferred qualifications: Experience in content policy, anti-abuse, or reviewing online content. Experience with SQL and spreadsheets. Ability to build relationships with cross-functional partners across geographies and use data to drive strategy and business action. Ability to speak, read and write fluently in English and a secondary Indian language (Hindi preferred) to review content and manage escalations in these languages. Excellent influencing, communication, and problem-solving skills, coupled with strong business judgment. About the job Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world. As a Policy Enforcement Manager, you will be responsible for ensuring that we deliver on our performance goals for your assigned policy area. You will help to implement and enforce our policies across millions of videos. This includes finding the right balance between removing content that violates our community guidelines, while retaining approved content. You will define the operational plan and implement it globally, working with stakeholders including but not limited to Engineering, Vendor Operations, Analytics, Policy and Legal. You will ensure that we deliver innovations to automate as much as possible, while improving quality, and acting as the escalation point to the vendor team. You will review graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines. You will require on-call work at weekends and holidays on a rotational basis. At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages. Responsibilities Support Detection teams in Engineering and Product, providing calibrations on policy verdicts. Research and stay up-to-date on trends in policy abuse and relevant events across local markets, working with other teams to integrate our intelligence intake and driving our enforcement response in emerging areas. Manage escalations and calibrations for the policy vertical and ensure all incidents are triaged, tracked, investigated, resolved and communicated accurately. Oversee policy understanding for the vertical, including leading quality of scaled enforcement, by effectively managing the feedback loop with vendor teams from documentation to consistent communication back to vendor teams. Review graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines. Work cross-functionally, think strategically, and keep our users safe while protecting free speech. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 4 years of experience in an applied research setting, or similar. Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.). Experience in product research, either in usability, or generative setting. Preferred qualifications: Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field. 3 years of experience working with executive leadership (e.g., Director level and above). 2 years of experience conducting UX research on products, managing projects, and working in a matrixed organization. Experience in a variety of product spaces, applied research or academic settings. Experience in communicating user research findings with cross-functional partners to drive impact. Understand the strength of different research methods, including when and how to apply them during the product development process. About the job At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses. As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Conduct independent research on multiple aspects of products and experiences. Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing). Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment. Understand and incorporate technical and business requirements into research. Advocate research findings through written reports and in-person presentations. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 4 years of experience in an applied research setting, or similar. Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.). Experience in product research, either in usability, or generative setting. Preferred qualifications: Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field. 3 years of experience working with executive leadership (e.g., Director level and above). 2 years of experience conducting UX research on products, managing projects, and working in a matrixed organization. Experience in a variety of product spaces, applied research or academic settings. Experience in communicating user research findings with cross-functional partners to drive impact. Understand the strength of different research methods, including when and how to apply them during the product development process. About the job At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses. As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Conduct independent research on multiple aspects of products and experiences. Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing). Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment. Understand and incorporate technical and business requirements into research. Advocate research findings through written reports and in-person presentations. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor's degree in Computer Science or a related technical field or equivalent practical experience. 3 years of experience architecting, developing, or maintaining secure cloud solutions. Experience with C/C++, Java, TypeScript, or Python programming languages, and Android/Linux systems. Experience troubleshooting using common web technologies and with video streaming technologies. Preferred qualifications: 6 years of experience in software focused program/project management and in the business technology market and working with engineering, sales and marketing teams in networking. Experience working with embedded devices, Consumer Electronics manufacturers, SoC providers, and Pay TV Operators. Experience with Android TV or similar TV platform architecture. Experience in cross-functional initiatives in a structured as well as ambiguous environment. Ability to communicate with both business and technical stakeholders. Excellent attention to detail, communication, problem-solving, organizational, prioritization, and multitasking skills. About the job As a Partner Engineer on the Devices Platform Operations team, you will lead deployments, optimize implementations, and manage integrations to build device partnerships. You will own technical engagements and will find creative/innovative solutions. In this role, you will have the opportunity to lead projects and teams that require collaboration with other teams like Product, Engineering, Business Development, Operations and Marketing. You will play a role in improving existing operations, defining and commercializing new solutions, bridging product gaps, automating partner operations and taking new initiatives from conception to deployment. You will balance business and partner needs with technical constraints, develop innovative solutions, and act as a partner and consultant. You will build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Lead implementation reviews, new product features, and ensure resolution of technical challenges. Improve product feature offerings by providing partner feedback to internal cross-functional teams including Product Management and Engineering. Guarantee the technical aspects of a partner’s integration by providing necessary documentation and technical guidance. Identify, drive, and optimize business growth from existing and new business opportunities by leveraging YouTube technologies, and work with in-region vendors to support various work streams. Align with internal partners across the Android ecosystem to support collaboration on a number of mutual projects to help launch YouTube on the Google TV platform. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
As a Partner Engineer on the Devices Platform Operations team, you will have the opportunity to share your preferred working location from Bengaluru, Karnataka, India or Hyderabad, Telangana, India. You will be responsible for leading deployments, optimizing implementations, and managing integrations to build device partnerships. Your role will involve owning technical engagements and finding creative solutions. Collaboration with other teams such as Product, Engineering, Business Development, Operations, and Marketing will be essential. You will play a significant role in improving existing operations, defining new solutions, and bridging product gaps. In this position, you will lead projects and teams, balancing business and partner needs with technical constraints. Your responsibilities will include developing innovative solutions, acting as a partner and consultant, building tools, automating products, and overseeing the technical execution and business operations of Google's partnerships. Additionally, you will be involved in developing product strategy, prioritizing projects, and allocating resources effectively. YouTube believes in providing everyone with a voice and creating a better world through listening, sharing, and building community. As part of the team, you will work at the intersection of cutting-edge technology and boundless creativity. The goal is to show people the world, explore new ideas, solve real problems, and have fun together. Key Responsibilities: - Lead implementation reviews, new product features, and resolve technical challenges. - Enhance product feature offerings by delivering partner feedback to internal cross-functional teams like Product Management and Engineering. - Ensure the technical aspects of a partner's integration by providing necessary documentation and technical guidance. - Identify, drive, and optimize business growth through existing and new opportunities by leveraging YouTube technologies and collaborating with in-region vendors. - Coordinate with internal partners in the Android ecosystem to support mutual projects and facilitate the launch of YouTube on the Google TV platform.,
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India . Minimum qualifications: Bachelor's degree in HR, Business or a related field, or equivalent practical experience. 5 years of experience in a customer or client-facing role supporting vendor operations. 5 years of experience managing third-party logistics relationships. Preferred qualifications: Master's degree or equivalent practical experience. 5 years of experience analyzing data and generating business insights to support business decisions. Experience deploying and delivering training programs to third-party partners. Experience managing cross-functional projects and delivering results in organizations. Ability to build partnerships with business partners and team members and influence others. About the job As a Training Program Manager, you will develop learner-centric training strategies, analyze trends and anticipate agent needs, You will partner with teams to design programs, oversee development and manage vendor deliveries. You will deliver training when needed, track progress and measure effectiveness to ensure exceptional service.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Drive strategic training initiatives by consulting stakeholders to align programs with business goals and product workflows. Evaluate quality metrics and launch roadmaps to predict and address learning needs. Develop and implement a results-driven curricular framework for all YouTube training programs. Manage end-to-end training development including timeline oversight, instructional design guidance and global delivery co-ordination to help centers. Deliver training sessions on new products, policies and procedures as needed. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
As a Quality and Training Effectiveness Manager in the Global Vendor Operations (GVO) organization at YouTube, you will have the opportunity to drive global training and quality initiatives by collaborating with cross-functional teams to implement process improvements and leverage AI solutions. Your role will involve streamlining workflows, automating tasks, and ensuring consistent global operations to deliver measurable impact on both training effectiveness and overall quality. The GVO organization oversees vendor operations for all of YouTube, providing support to all YouTube users globally. The Quality & Training Effectiveness (QTE) team within GVO focuses on enabling quality and training teams to achieve scalable, standardized, and sustainable operational outcomes. By creating processes and systems that can grow with the business, the team aims to simplify complex processes, deliver insights into operational performance, and drive operational excellence within GVO. Your responsibilities will include designing and implementing a comprehensive framework focused on user delight and operational excellence, driving continuous improvement through strategic reviews and data-driven analysis. You will identify and leverage synergies across programs to maximize business impact, develop resilient operational systems, reduce complexity through process automation, and utilize advanced data analysis and AI models to enhance decision-making and drive predictive analytics. Additionally, you will design and maintain data pipelines and dashboards for real-time insights, collaborate with technical teams to deploy tailored AI solutions, and ensure effective performance monitoring and continuous improvement. Your role will be crucial in fostering innovation, reducing complexity for stakeholders, and adapting to future changes in order to drive operational excellence within GVO. At YouTube, we believe in giving everyone the power to share their story, explore what they love, and connect with one another. As part of our team, you will work at the intersection of cutting-edge technology and boundless creativity, moving at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun together as we listen, share, and build community through our stories. Join us on this exciting journey of empowering voices and creating meaningful connections.,
As a User Experience Researcher (UXR) at Google, you will play a crucial role in understanding and addressing user needs to create useful, usable, and delightful products. Working within a multi-disciplinary team of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers, you will be tasked with gathering insights about user needs, attitudes, emotions, and behaviors to inform design decisions. Your responsibilities will include conducting independent research using various methods such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. By collecting and analyzing user behavior data, including lab studies, field visits, surveys, and online experiments, you will contribute to the development of industry-leading products that deliver value to users and Google's businesses. Collaboration will be a key aspect of your role, as you work closely with stakeholders across functions and levels to prioritize research opportunities in a fast-paced and dynamic environment. You will also be expected to incorporate technical and business requirements into your research activities, advocating your findings through written reports and presentations to drive impact across the organization. The UXR community at Google offers a unique environment for professional growth and development. You will have the opportunity to engage with and learn from UXRs across Google through meetups, mentor programs, and access to internal research tools. By working at the intersection of cutting-edge technology and creativity, you will contribute to creating a platform where everyone can share their stories, explore their interests, and connect with others. In summary, as a User Experience Researcher at Google, you will be at the forefront of understanding user needs, conducting impactful research, and collaborating with cross-functional teams to create products that resonate with users and drive business success.,
As a software engineer at Google, you will be responsible for developing the next-generation technologies that impact how billions of users connect, explore, and interact with information. Your role will involve working on critical projects essential to Google's needs, with the opportunity to switch teams and projects as the business evolves. We are looking for engineers who can bring fresh ideas from various areas such as information retrieval, distributed computing, system design, networking, security, artificial intelligence, and more. Your primary responsibilities will include managing project priorities, deadlines, and deliverables, designing, developing, testing, deploying, maintaining, and enhancing software solutions. You will write product or system development code, participate in design reviews, review code developed by peers, contribute to documentation, and triage product or system issues. Minimum qualifications for this role include a Bachelor's degree or equivalent practical experience, 2 years of experience with software development in one or more programming languages, 2 years of experience with machine learning algorithms and tools, experience in Generative AI, and proficiency in C++ and Python programming. Preferred qualifications include experience with data structures or algorithms, the ML stack, productionizing ML models, collaboration within teams, and building applications with new technology. At YouTube, we believe in giving everyone a voice and building a community through storytelling. Working at the intersection of technology and creativity, we move at the speed of culture with a shared goal to show people the world. As part of our team, you will explore new ideas, solve real problems, and have fun together. If you are enthusiastic, versatile, and display leadership qualities, while being eager to tackle new challenges across the full-stack, we encourage you to apply and join us in pushing technology forward.,
As a Content Editor at our company, located in Ahmednagar, you will be responsible for managing and editing web content. Your role will involve developing editorial strategies, conducting research, and writing. Your day-to-day tasks will include reviewing and proofreading content, ensuring content accuracy, and collaborating with team members to uphold high content standards. To excel in this role, you should have experience in Content Management and Editorial roles. Proficiency in Web Content Writing and Writing skills are essential, along with strong Research skills. Attention to detail and organizational skills are crucial, and your ability to work effectively in both team settings and independently will be key. A Bachelor's degree in English, Journalism, Communications, or a related field is required for this position. Any experience working in the media or entertainment industry would be considered a plus.,
As a seasoned professional with a Bachelor's degree or equivalent practical experience and a background of 10 years in sales management consulting, sales operations, sales leadership, or a related field, you have a unique opportunity to join the dynamic and proactive YouTube Support team. In this role, you will take ownership of the output of a contact center, field operations, and tech support operation, ensuring the achievement of goals and metrics. Your experience in operations, strategy, and planning will be invaluable as you collaborate with executive-level stakeholders and global distributed cross-functional teams. Your excellent communication skills will enable you to effectively analyze top issues facing users and content creators, work towards resolutions with cross-functional teams, and manage support operations to drive reach, satisfaction, and resolution, ultimately enhancing the user experience on YouTube. As a leader of a team of Vendor Managers responsible for managing the YouTube Trust and Safety operations in India, you will play a crucial role in solving platform safety-related problems. Your responsibilities will include overseeing staffing, Service-Level Agreement (SLA) adherence, quality performance, and other operations metrics, as well as establishing operations at one or more sites. By partnering with stakeholders, cross-functional teams, and suppliers, you will ensure operational compliance with internal policies and SOWs at all times. YouTube values diversity and inclusivity, believing that everyone deserves a voice and that sharing stories and building communities enriches the world. By working at the intersection of cutting-edge technology and boundless creativity, we strive to show people the world, explore new ideas, solve real problems, and have fun together. In this role, you will be accountable for flawless operations by managing overall vendor performance in the region, driving vendor selection, consultation, and overall vendor operations strategies. You will exercise judgment in dealing with urgent and sensitive business needs, lead innovative projects and initiatives, drive cross-functional collaboration, deliver business reviews with key stakeholders, and maintain high-performance team dynamics. Your passion for excellence and commitment to teamwork will contribute to making YouTube an exceptional platform for everyone. Join us at YouTube to share your story, explore what you love, and connect with others through a shared mission of empowering individuals to express themselves and experience the world. Together, we can make a difference and create a positive impact for users worldwide.,
Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in data analytics, Trust and Safety, policy, cybersecurity, business strategy, or a related field. 1 year of experience in people management with leading a team. Preferred qualifications: Experience as a thought leader and team lead or people manager in an investigative, anti-abuse environment (e.g., content abuse, spam, or other behavioral abuse). Ability to work in a changing industry and manage ambiguity while minimizing uncertainty through quantitative insights. Ability to lead a team to manage problems, structure analysis, and drive impact. Excellent business judgment, collaboration, and communication skills. Excellent investigative skills with the knowledge of YouTube and user safety. About the job Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. In this role, you will lead a team responsible for ensuring that the content is appropriately enforced, providing better experiences for users and ensuring YouTube remains an inclusive and safe platform for all. You will review graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines. You will require on-call work on weekends on a rotational basis. Responsibilities Leverage people management, mentoring, and coaching experience to lead a global team of experts. Work non-standard, on-call rotation weekend and holiday hours as business demands require Work with the global vendor operation leads to provide the direction and resource allocation for the Content Review operations. Prepare presentations and communicate initiatives to management and to the organization. Liaise with policy, Public Relation (PR), and Legal teams to craft and implement process solutions to emerging trends. Manage relationships with partnering Product and Engineering teams on product launches, including tools and classifier development, research and experimentation, and data and analytics. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
You should have a Bachelor's degree or equivalent practical experience along with at least 5 years of experience in system architecture and code comprehension reading in one programming language such as Java, C++, or Python. Additionally, you should have 5 years of experience troubleshooting technical issues for internal/external partners or customers, as well as expertise in data analysis and SQL/MySQL. It is essential to have 5 years of experience in analytics and analytics development, including working with relational databases and business intelligence tools like Looker, Tableau, or PowerBI. In terms of preferred qualifications, a Master's degree or equivalent practical experience is desired. You should have a minimum of 10 years of experience creating dashboards, manipulating datasets, and performing data analysis using SQL and data visualization tools such as Looker, Tableau, PowerBI, or Data Studio. Experience in working with product adoption, business, or media consumption data, and familiarity with Python-based APIs and utilities is preferred. Moreover, expertise in using programming languages like Python, Java, or C++ to deliver or manage data pipelines is an advantage. Experience in converting business requests into technical requirements for insightful data products and deploying data products effectively is also beneficial. As a part of the YouTube Analytics and Data Science team, you will play a crucial role in driving robust business decisions through analysis, data democratization, and actionable insights. You will collaborate with various teams to develop scalable data products and deliver valuable insights for partner engagement, creator and consumer support, and go-to-market strategies across YouTube's relationships with creators, brands, media companies, and distributors. Your responsibilities will include leading the end-to-end development and deployment of centralized reports, dashboards, models, and tools to analyze and present data related to partner management, creator and consumer support. You will work closely with different teams to identify key business questions and process pain points where data products can enhance YouTube's outcomes. By translating ambiguous business requests into technical requirements, you will contribute to a prioritized roadmap and collaborate with Data Infrastructure and Engineering teams to release product features that empower stakeholders to improve support outcomes. Overall, you will be instrumental in delivering data products to Partner Management and User Support teams to drive better decision-making. Your role will involve creating Key Performance Indicators and key results for the YouTube Business Organization, providing strategic and operational recommendations to achieve organizational goals.,