PMU

Job Title:

Location:

Educational Qualification:

• B.E./B.Tech in Computer Science, Information Technology, or Electronics

• OR

• MCA / MBA in Information Technology

Experience:

• 3 to 7 years of relevant experience in project and team management, preferably HMS, HIMS Software Implementation in government or large-scale IT/e-Governance projects.

Key Responsibilities:

• Project & Team Management:

• Lead and manage the PMU team to ensure timely execution of project tasks and deliverables.

• Client Coordination & Stakeholder Engagement:

• Act as the key point of contact between the client (government departments/stakeholders) and project teams; ensure smooth communication and collaboration.

• Technical Escalation & Issue Resolution:

• Track, escalate, and coordinate resolution of technical issues in coordination with technical support teams and relevant vendors.

• SOP & Documentation Preparation:

• Develop and maintain Standard Operating Procedures (SOPs), technical documents, training manuals, and progress reports.

• Master Data Management & Mapping:

• Oversee the accurate collection, validation, and integration of master data from multiple sources; ensure correct mapping in system databases.

• Analytics & Reporting:

• Analyze project data to generate regular dashboards, reports, and presentations for stakeholders; identify insights and areas for improvement.

• Training & Mentoring:

• Train department users and internal team members on processes and system usage; provide ongoing mentoring for junior staff.

• SDLC Familiarity:

• Work closely with development and QA teams by understanding and aligning with the Software Development Life Cycle (SDLC) processes.

Key Skills Required:

• Strong leadership and team management abilities
• Excellent verbal and written communication skills
• Proven client-facing and stakeholder coordination experience
• Problem-solving and issue-tracking capabilities
• Proficient in MS Office tools (Excel, PowerPoint, Word)
• Knowledge of project management tools is an added advantage
• Ability to handle pressure and multi-task effectively

Preferred:

• Prior experience in managing state-level e-Governance projects
• Understanding of government workflows and public service delivery systems
• Certifications like PMP/PRINCE2 (optional but desirable)