People Technology & Analytics Specialist

Overview:

Clicktech Retail Private Limited :

Position Description

We are seeking a People Technology & Analytics Specialist to design, implement, and optimize HR technology workflows and analytics. This role requires strong problem-solving, process mapping, and automation expertise to enable scalable, efficient people processes. The specialist will also leverage data analytics and AI-driven insights where relevant, to improve decision-making and employee experience. This role is ideal for professionals with 35 years of experience in HR technology, people analytics, or process automation.

Key Responsibilities

HR Tech & Workflow Design

• Design, configure, and manage HR technology workflows (Zing HRMS, MS Teams integrations, automation platforms).
• Develop process maps, workflow configurations, and database table designs to enable scalable HR processes.
• Lead workflow standardization and process improvements across HR functions.
• Partner with HR stakeholders to translate people processes into tech-enabled workflows. Automation & Process Improvement
• Identify and implement opportunities to automate repetitive HR tasks using workflow automation tools (e.g., Power Automate, Zing HRMS).
• Enable self-service solutions (dashboards, workflow approvals, automated reporting).
• Drive efficiency by embedding automation & AI intelligence into HR processes where feasible. People Analytics & Reporting
• Design and deliver HR dashboards and reports (Excel, SQL, Power BI) with monthly/quarterly reporting frequency.
• Conduct accurate data pulls and standardize reporting formats across HR.
• Translate HR data into actionable insights for leadership decision-making.
• Apply predictive analytics/AI selectively (e.g., attrition risk, workforce demand forecasting, employee sentiment analysis
  

Desired Skills & Competencies

• Strong knowledge of HR Technology and HR Product workflows (Zing/Zoho/SAP/Workday/Oracle).
• Proficiency in analytics/dashboarding tools/platform MS Excel (advanced), Power BI, and SQL (basic).
• Exposure with workflow automation tools/platform (MS Power Automate, MS Powerapp, MS Teams integrations).
• Exposure to AI-based tools for management of self-service chatbots (preferred) (e.g., MS Copilot Studio).
• Ability to create process maps, workflow configurations, and standardized formats (using tools such as MS Visio).
• Strong analytical, problem-solving, and process improvement mindset.
• Effective communication skills for cross-functional collaboration.

Qualifications

• Bachelors or Masters degree in HR, Business, Technology, Computer Science, or related field.
• 35 years of relevant experience in HR Technology, People Analytics, or Process Automation.
• Prior experience with HR Technology Products, workflow automation, AI & analytics platforms is desirable.

Why Join Us?

• Be at the forefront of HR technology transformation in a high-growth environment.
• Lead workflow design, standardization, and automation projects that improve efficiency and employee experience.
• Gain exposure to predictive analytics and AI-enabled HR tools where relevant.
• Work in a culture that values innovation, ownership, and continuous learning.