Payment Recovery

Job Title: Payment Recovery Executive

Job Summary:

We are seeking a proactive and detail-oriented Payment Recovery Executive to manage outstanding customer payments and support our finance team. The ideal candidate will have a strong grasp of basic accounting and finance principles, excellent communication skills, and hands-on experience in using tools like SAP for tracking payments and updating records.

Key Responsibilities:

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  Payment Follow-ups: Make calls and send emails to customers for overdue payments.

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  Payment Reminders: Prepare and dispatch timely payment reminder notices.

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  Bank Reconciliation: Monitor and verify payments through bank statements.

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  Customer Communication: Explain outstanding dues, billing details, and payment terms clearly to customers.

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  System Updates: Update payment status and relevant details accurately in SAP or other ERP systems.

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  Cross-Department Coordination: Collaborate with Sales, Billing, and Customer Service departments to resolve disputes or issues delaying payments.

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  Reporting: Prepare and maintain daily/weekly MIS reports of collections, pending dues, and recovery progress.

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  Target Tracking: Track recovery targets against actual collections and highlight any discrepancies or concerns.

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  Documentation: Maintain proper documentation of communication and follow-ups for audit and compliance purposes.

Required Skills & Qualifications:

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  Master’s Degree in Commerce (M.Com or equivalent).

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  Minimum 1 year of experience in payment recovery, accounts receivable, or credit control.

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  Working knowledge of basic accounting and finance principles.

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  Hands-on experience with SAP or similar ERP systems.