Discover your 100% YOU with MicroSourcing!
Position:
Outbound Telemarketing Officer (Intermediate)
Location:
Harton Corporate Center, Baclaran, Paranaque
Work setup & shift:
Work From Home
|
Dayshift
Why join MicroSourcing?You'll HaveCompetitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonusesA Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.Career Growth: Take advantage of opportunities for continuous learning and career advancement.Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.Your RoleAs anOutbound Telemarketing Officer, you will play a key role in securing appointments for our clients. Your primary responsibility will be to engage potential customers through outbound calls, understand their needs, and effectively present relevant products and services. You will also maintain an accurate customer database, follow up with prospects, and collaborate with internal teams to refine strategies. Success in this role means consistently exceeding targets, building strong client relationships, and contributing to the overall sales and marketing strategy.As An Outbound Telemarketing Officer, You WillAssist in training and mentoring new team members as neededContribute to a positive and collaborative team environment.Conduct outbound calls to nurture leads and book appointments.Engage with prospects to understand their business needs and recommend suitable solutions.Handle objections professionally and negotiate to close sales.Follow up on leads and manage the sales pipeline to exceed conversion targets.Maintain accurate and up-to-date records in the customer database (CRM).Track and report on call outcomes, pipeline progress, and performance metrics.Work closely with marketing and sales teams to optimise outreach strategies.Provide feedback on call scripts and market trends to improve conversion rates.Adapt to various industries and client needs to maximise lead quality.Deliver outstanding customer service to build trust and long-termCommunicate with prospects professionally and persuasively to establish rapport.Ensure compliance with data privacy regulations and telemarketing best practices.Stay informed on industry trends and client offerings for tailored salesconversations.What You NeedNon-negotiables
- Relevant experience in telemarketing, outbound sales, or a similar role.
- Understanding of sales processes and methodologies.
- Knowledge of telemarketing regulations and data privacy compliance.
- Strong verbal communication and interpersonal skills.
- Comfortable making cold calls and conducting sales conversations.
- Ability to work both independently and as part of a team.
- Proficiency in Microsoft Office Suite and CRM software.
- Adaptability and the ability to learn about different industries quickly.
- High level of motivation, energy, and a results-driven mindset.
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.Join us in celebrating YOU and your 100%!For more information, visit https://www.microsourcing.com/
