order Management

Teamware Solutions

1 - 3 years

1 - 3 Lacs

hyderabad chennai bengaluru

Posted:5 days ago| Platform:

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Skills Required

order management it-service desk customer support ticket/cases handling sales support sales order processing sales operations order to cash marketing support order fulfillment sales operation sales order

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Posting Title:

• Analyst, Sales Operations

At SALES TOOL SUPPORT, this role is the escalation point for any service disruption that happens in the Sales, Customer care or OMS business. The team member would be responsible for Incident

Key Responsibilities:-

• Coordinate with Dell Badged sites and Outsourced partners during and downtime, IT issues

Essential Requirements

1-2 years of relevant experience or equivalent combination of education and work
experience.
• Strong Technical trouble shooting skills and Knowledge on Dell Tools Customer Care,
Order processing and Sales. Understanding of the Outsourced Partner relationship with Dell
and being able to provide a strong handshake between the 2 organizations to ensure we
achieve our common goals.
• Good knowledge of Reporting, Metrics & Analytical skills
• Advanced Quantitative analysis skills, Incident management skills and ITIL certification
preferred
• Competencies in accordance to our culture code.

Desirable Requirements:-

nterested candidates can share their resumes on lakshmiprasanna.r@twsol.com

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