Order Management Specialist

Key Responsibilities:

• Issue purchase orders at buyer-approved prices in alignment with procurement policies.
• Monitor and manage budgets to maintain optimal inventory levels.
• Analyze and track market pricing to support accurate price calculations.
• Coordinate order and shipment processes across all business locations.
• Act as the first point of contact for buyer and merchandiser inquiries regarding orders and shipments.
• Update ERP systems with delayed order statuses and revised delivery dates.
• Handle orders and shipments specifically for the JP region to control product costs and align with inventory targets.
• Regulate stock intake based on Open-to-Buy (OTB) planning.
• Manage item code creation for UK non-group orders.
• Collaborate with UK and group teams to ensure effective order management.
• Maintain and review Goods-in-Transit (GIT) reports and generate order performance reports.
• Prepare and manage credit and debit notes as per business requirements.

Required Skills and Qualifications:

• 1+ years of experience in order management, preferably in the jewellery or retail industry.
• Proficiency in Microsoft Excel.
• Experience with ERP systems.
• Strong communication and coordination skills.