Order Filfillment and Logistics

Job Description

Job Title: Order Fulfillment & Logistics Coordinator Experience Required: Minimum 2 Years Location: Delhi-NCR Department: Supply Chain / Logistics / Order Management Job Summary: We are looking for a proactive and detail-oriented Order Fulfillment & Logistics Coordinator to manage the end-to-end order processing, execution, and coordination across supply chain operations. The role requires strong communication skills, the ability to manage multiple stakeholders, and experience with reporting tools and ERP systems. The ideal candidate will ensure accurate and timely processing of customer orders while supporting logistics and transportation efforts to ensure seamless delivery. Key Responsibilities: Order Processing and Tracking: Process customer orders accurately and monitor their status through to fulfillment. Review vendor performance and reporting tools to ensure timely updates. Coordinate with freight forwarders, logistics partners, and transportation teams for timely cargo movement. Escalate shipment delays or issues to the appropriate internal teams for resolution. Order Execution: Ensure proper scheduling and dispatch of orders from manufacturing units or distribution centers. Coordinate with warehouse and factory teams to meet order delivery timelines. Reporting and Data Management: Generate and analyze reports using systems such as SCI, PowerBI, and ECC. Monitor key supply chain metrics such as inventory, shipments, and advanced shipping notices (ASNs). Maintain and update operational spreadsheets, including Google Sheets and Excel. Use ERP platforms (e.g., Fiori) for order and inventory management. Communication and Coordination: Develop and manage delivery plans for smaller customer accounts. Participate in customer or partner calls as needed to support on-time delivery and issue resolution. Collaborate with cross-functional teams across supply chain, warehousing, logistics, and customer service. equired Qualifications & Skills: Bachelor s degree in Supply Chain, Logistics, Business Administration, or a related field. Minimum 2 years of experience in order fulfillment, logistics coordination, or supply chain operations. Strong proficiency in tools such as SCI, PowerBI, ECC, Google Sheets, and Microsoft Excel. Experience with ERP systems, including order tracking and inventory modules. Excellent communication, coordination, and problem-solving skills. Ability to manage multiple tasks and stakeholders in a dynamic environment.