Customer Handling- Walk-ins, Emails & CallingThe role holder will be responsible for responding to customer queries and complaints about the phone, through emails and client interaction with the objective of efficient resolution to establish the reputation of the "yes madam"as a customer-focused organization.KEY RESPONSIBILITIES1. Address queries and complaints of customers over the phone, through emails, letters and face to face client interactions in a timely and effective manner2. Respond to emails and letters from customers regarding queries, in a timely manner3. Collect and communicate customer feedback in a timely and efficient manner4. Maintain and update the database with information on the nature of queries and status of resolution5. Update customers on the status of their queries and complaints in a timely manner6. Record all customer complaints/issues received and resolved7. Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer on the same.8. Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers.Language : Hindi, EnglishIF YOU ARE INTERESTED THEN SHARE YOUR UPDATED CV AND COMPLETE THESE DETAILS : Total Experience :Current CTC : Expected CTC : Current Location :Notice Period :Office Address : C-45, Sec 63, Noida-- Email - [email protected] Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person
Customer Handling- Walk-ins, Emails & CallingThe role holder will be responsible for responding to customer queries and complaints about the phone, through emails and client interaction with the objective of efficient resolution to establish the reputation of the "yes madam"as a customer-focused organization.KEY RESPONSIBILITIES1. Address queries and complaints of customers over the phone, through emails, letters and face to face client interactions in a timely and effective manner2. Respond to emails and letters from customers regarding queries, in a timely manner3. Collect and communicate customer feedback in a timely and efficient manner4. Maintain and update the database with information on the nature of queries and status of resolution5. Update customers on the status of their queries and complaints in a timely manner6. Record all customer complaints/issues received and resolved7. Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer on the same.8. Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers.Language : Hindi, EnglishIF YOU ARE INTERESTED THEN SHARE YOUR UPDATED CV AND COMPLETE THESE DETAILS : Total Experience :Current CTC : Expected CTC : Current Location :Notice Period :Office Address : C-45, Sec 63, Noida-- Email - rishi.upadhyay@yesmadam.com Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person
the first point of contact for visitors, clients, and employees, playing a crucial role in shaping the company's image. This position involves managing the reception area, handling incoming calls, and providing administrative support. They greet guests, answer inquiries, and direct them to the appropriate personnel or department. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Duties will be varied and will include but are not limited to To maintain positive working relationships with company customers. To uphold the company & brand image of professionalism. Adherence to the Training Module To impart grooming and etiquette sessions Handholding & Cost Control Adherence to MIS & SOP’s, Attendance, Punctuality and * Conduct orientation sessions and arrange on-the-job training for new hires. * Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement. * Develop and organize training manuals, multimedia visual aids, and other educational materials. * Maintenance of MIS Reports Candidates with experience training in the Beauty and Wellness industry, skin care training, hair care trainer, personal care trainer, and skill development training. Required Candidate profile Candidates with certification in CIDESCO, Beauty, Cosmetology, Have experience training in Beauty and Wellness industry, skin care training, hair care trainer, beautician trainer, and skill development trainer. Job Type: Full-time Language: English (Preferred) Work Location: In person
Duties will be varied and will include but are not limited to To maintain positive working relationships with company customers. To uphold the company & brand image of professionalism. Adherence to the Training Module To impart grooming and etiquette sessions Handholding & Cost Control Adherence to MIS & SOP’s, Attendance, Punctuality and * Conduct orientation sessions and arrange on-the-job training for new hires. * Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement. * Develop and organize training manuals, multimedia visual aids, and other educational materials. * Maintenance of MIS Reports Candidates with experience training in the Beauty and Wellness industry, skin care training, hair care trainer, personal care trainer, and skill development training. Required Candidate profile Candidates with certification in CIDESCO, Beauty, Cosmetology, Have experience training in Beauty and Wellness industry, skin care training, hair care trainer, beautician trainer, and skill development trainer. Job Type: Full-time Language: English (Preferred) Work Location: In person
develop and deliver training programs for spa staff, ensuring high-quality service delivery and customer satisfaction. This involves creating training materials, conducting hands-on sessions, evaluating performance, and staying updated on industry trends. They may also be involved in staff recruitment, motivation, and maintaining spa standards. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Language: English (Preferred) Work Location: In person
It seems like there might be a typo. Are you referring to: HydraFacial machine aesthetics – a device used in beauty/aesthetic clinics for skin treatments? A specific Hydra brand machine ? Something else entirely (e.g., a technical machine or tool)? If you're asking for: Details about a HydraFacial machine (features, use, pricing, etc.) JD (Job Description) for someone handling Hydra aesthetic machines Or how to evaluate or purchase one , Please confirm or rephrase your request, and I’ll help accordingly. You said:hydra laser trainerChatGPT said: Here’s a Job Description (JD) for a Hydra & Laser Trainer in the beauty & wellness industry : Job Title: Hydra & Laser Trainer Department: Training & Development Location: [Insert Location] Reports To: Training Manager / Operations Head Job Type: Full-Time Job Summary: We are looking for an experienced and professional Hydra & Laser Trainer to train beauticians, aestheticians, and skincare professionals on the safe and effective use of HydraFacial machines, laser hair reduction devices, and other advanced aesthetic equipment. The ideal candidate should possess strong product knowledge, practical hands-on expertise, and a passion for educating others. Key Responsibilities: Conduct theoretical and practical training on HydraFacial, laser hair removal, skin rejuvenation, and other aesthetic machines. Ensure proper technique , hygiene standards, and safety protocols are taught and followed. Create and maintain training manuals, SOPs, and assessments for new joiners and refresher programs. Stay updated with latest advancements in aesthetic treatments, tools, and technologies. Conduct on-site and in-house training sessions as per operational needs across branches or partner locations. Collaborate with the operations and quality team to assess service quality and provide performance feedback to therapists. Support in pre-sales consultations and demo sessions when required. Maintain training logs , feedback reports, and certification records. Requirements: Minimum 2–5 years of experience in HydraFacial and laser therapy treatments. Certification or diploma in cosmetology, aesthetics, or laser technology (CIDESCO, CIBTAC, or equivalent preferred). Sound knowledge of skin types , contraindications, treatment protocols, and client consultation techniques. Strong communication , presentation , and interpersonal skills. Willingness to travel for on-ground training if required. Preferred Attributes: Prior experience as a trainer or senior therapist in a reputed clinic or chain. Knowledge of various aesthetic devices like diode lasers, ND:YAG, Q-switch, etc. Fluency in English & Hindi (regional language is a plus). Job Type: Full-time Pay: ₹50,000.00 - ₹800,000.00 per month Benefits: Health insurance Work Location: In person
Nutritional Assessment: Evaluating clients' current health status, dietary habits, and health goals. Meal Planning: Creating tailored meal plans that consider individual needs, preferences, and any dietary restrictions. Nutrition Counseling: Providing education and guidance on healthy eating, food choices, and meal preparation. Health Promotion: Speaking to groups about nutrition and the relationship between diet and health. Monitoring and Evaluation: Tracking the effectiveness of nutrition plans and making adjustments as needed. Collaboration: Working with other healthcare professionals to ensure coordinated patient care. Staying Updated: Continuing professional development by keeping up with the latest nutritional research. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Work Location: In person
1. SAP Functional Consultant: Responsibilities: Understanding business requirements and translating them into SAP solutions. Configuring SAP modules to meet specific client needs. Developing functional specifications for customizations and enhancements. Creating test plans and executing functional testing. Providing training and support to end-users. Troubleshooting and resolving technical issues. Collaborating with cross-functional teams. Example Modules: Finance (FI), Controlling (CO), Sales and Distribution (SD), Materials Management (MM), Production Planning (PP), Human Capital Management (HCM). 2. SAP Technical Consultant: Responsibilities: Developing and implementing custom solutions using ABAP programming language. Working with SAP Basis (system administration) and security aspects. Integrating SAP systems with other applications. Developing and testing custom reports, interfaces, and enhancements. 3. SAP Specialist: Responsibilities: Providing support, training, and guidance for SAP projects. Assisting with the planning, development, and implementation of SAP systems. Analyzing organizational needs and recommending SAP-based solutions. Providing troubleshooting and technical support. 4. SAP Data Analyst: Responsibilities: Turning data into insights using SAP tools. Managing data migration, cleansing, and validation. Developing reports and dashboards. Ensuring data quality. 5. SAP Project Manager: Responsibilities: Overseeing the planning, execution, and delivery of SAP projects. Managing project teams, budgets, and timelines. Ensuring project objectives are met. Communicating with stakeholders. Key Skills for SAP Professionals: Technical Skills: Knowledge of SAP modules, ABAP programming, database management, and system administration (Basis). Functional Skills: Understanding of business processes and how they relate to SAP modules. Soft Skills: Communication, collaboration, problem-solving, and analytical skills. Project Management Skills: For project managers and consultants involved in implementations. Job Type: Full-time Pay: ₹9,103.63 - ₹45,150.53 per month Work Location: In person
Yes Madam is a fast-growing, tech-driven company transforming home wellness and personal care. As we scale, security is paramount to protect our customers, partners, and products. We're looking for a Security Engineer with 4-6 YOE who thrives on identifying vulnerabilities, building secure systems, and collaborating across teams to build a robust security culture. What You’ll Do As a Security Engineer at Yes Madam, you'll be responsible for driving application and infrastructure security initiatives across our tech ecosystem. You will: Application & Offensive Security Perform comprehensive security assessments (VAPT) of mobile apps (Android & iOS), web applications, APIs, and internal assets. Triaging any submitted issues, good to have high-ranking profiles on HackerOne, Bugcrowd, or Synack. Conduct code reviews to detect critical security flaws. Mobile Security Focus Perform deep-dive assessments of mobile applications using tools like Frida, Objection, MobSF, Drozer, etc. Identify vulnerabilities aligned with OWASP MASVS and OWASP Mobile Top 10. Collaborate with mobile dev teams to remediate findings and raise the bar for app security. Cloud & Infra Security Perform penetration testing and security reviews of cloud infrastructure (AWS/Azure/GCP). Evaluate configurations against CIS Benchmarks, and provide actionable recommendations. Review IaC (Terraform, CloudFormation) for misconfigurations. DevSecOps & Automation Integrate security tools (SAST, DAST, SCA) into CI/CD pipelines. Enable scalable and automated security scanning throughout the SDLC. Define and monitor key security KPIs and metrics. Collaboration & Remediation Partner with DevOps, engineering, and product teams to prioritize and remediate vulnerabilities. Page 2 of 2 Lead threat modeling and security reviews during the design phase of features. Promote secure coding practices through training, code examples, and mentorship. Security Culture & Awareness Actively contribute to building a strong security-first mindset within engineering. Help establish and scale a Security Champions program. Stay up-to-date with evolving security threats and lead internal knowledge-sharing sessions. What Are You Bringing ? 4–6 years of hands-on experience in security engineering, offensive security, or application security. Proven success in public/private bug bounty programs with recognized submissions. Strong grasp of OWASP Top 10 (Web & Mobile) and common exploit techniques. Experience conducting mobile application security testing for Android & iOS. Understanding of code scanning (SAST) and runtime/dynamic testing (DAST) methodologies. Proficiency in scripting languages (e.g., Python, Bash) to automate common tasks. Solid grasp of network security and common misconfigurations. Ability to take ownership, stay curious, and drive initiatives end-to-end. Experience in cloud penetration testing or cloud infrastructure reviews (AWS/GCP/Azure). Familiarity with DevSecOps, threat modeling, and CI/CD security integration. Contributions to open-source security tools, writeups, or conference talks. Understanding of compliance frameworks (ISO 27001, SOC 2, CIS, NIST). Hands-on exposure to tools like Burp Suite, Nmap, Wireshark, Nessus, Metasploit, ZAP, etc. Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,500,000.00 per year Work Location: In person
Team Management: Process Oversight: Performance Metrics: Requirements: Education: IF YOU ARE INTERESTED THEN SHARE YOUR UPDATED CV AND COMPLETE THESE DETAILS : Total Experience :Current CTC : Expected CTC : Current Location : Notice Period :Office Address : Office no. C-47, Sector 63, Noida Bachelor's degree in Business Administration, Management, or related field. Experience: Minimum of 3-4 years of experience in customer service, with at least 1-2 years in a supervisory or managerial role. Experience managing an inbound or chat support team is a significant plus. Skills & Competencies: Strong leadership and people management skills. Excellent communication and interpersonal skills. Ability to analyze data and make decisions based on key performance metrics. Proficient in using customer service software, chat platforms, and CRM tools. Strong problem-solving skills and the ability to handle escalated customer concerns. Knowledge of process improvement methodologies is a plus. Personal Attributes: Proactive, solution-oriented, and capable of working in a fast-paced environment. Strong attention to detail and organizational skills. Ability to work under pressure and meet deadlines while maintaining high service standards. A passion for delivering excellent customer service and building a positive team culture. Job Type: Full-time Pay: Up to ₹45,000.00 per month Work Location: In person
Role & Responsibilities: This is a full-time, on-site opportunity at Yes Madam. As a Hiring Executive, you will be responsible for: Sourcing and screening qualified beauty professionals Coordinating with various departments to ensure a smooth hiring process Maintaining a strong talent pipeline Supporting supply chain and lead generation activities Requirements: Strong communication skills in Hindi and English Basic knowledge of Excel Up to 1 year of relevant experience preferred Proficiency in sales techniques is a plus Must be based in Guwahati Full-time, Work-from-Office only Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Role & Responsibilities: This is a full-time, on-site opportunity at Yes Madam. As a Hiring Executive, you will be responsible for: Sourcing and screening qualified beauty professionals Coordinating with various departments to ensure a smooth hiring process Maintaining a strong talent pipeline Supporting supply chain and lead generation activities Requirements: Strong communication skills in Hindi and English Basic knowledge of Excel Up to 1 year of relevant experience preferred Proficiency in sales techniques is a plus Must be based in Guwahati Full-time, Work-from-Office only Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Operations Executive Location: Department: Operations Reports To: Operations Manager Job Type: Full-Time Key Responsibilities: * Manage day-to-day operations and ensure timely execution of processes. * Coordinate with various departments (e.g., logistics, customer service, vendors) to streamline operations. * Monitor service delivery and resolve operational issues quickly and effectively. * Maintain inventory records and ensure stock accuracy (if applicable). * Track and report key operational metrics and suggest areas for improvement. * Support vendor and partner onboarding and management. * Assist in planning and executing operational strategies to improve productivity and reduce costs. * Ensure compliance with company policies, procedures, and quality standards. * Prepare daily, weekly, and monthly reports for senior management. * Provide administrative support and documentation for audits and compliance. Requirements: * Bachelor's degree in Business Administration, Operations Management, or related field. * 1–3 years of experience in an operations or coordination role (industry-specific experience preferred). * Strong organizational and time-management skills. * Excellent communication and problem-solving abilities. * Proficiency in MS Office, Excel, and operations or ERP tools. * Ability to multitask and work in a fast-paced environment. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
he role includes improving their communication, etiquette, appearance, and overall professionalism to enhance the customer experience. Key Responsibilities: Groom partners on personality, hygiene & body language Conduct training sessions on communication & soft skills Build customer service mindset among partners Conduct role-plays and mock customer interactions Evaluate and track progress of trained partners Customize training content as per brand guidelines Travelling to different locations (PAN INDIA) as per training requirements Desired Profile: Excellent verbal & presentation skills Confident, well-groomed, and energetic personality Fluent in English & Hindi Comfortable with public speaking and group sessions Passionate about training & grooming others Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Work Location: In person
Lead generation and supply chain building. - Sales Technique - Good Communication Skills Required - Basic knowledge to work with basic excel - Experience up to 1 year will be an added advantage (Need Full time working candidates only) - Fluent in Hindi/English - Need to be based out of bangalore - This is work from Office Only Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Work Location: In person
Lead generation and supply chain building. - Sales Technique - Good Communication Skills Required - Basic knowledge to work with basic excel - Experience up to 1 year will be an added advantage (Need Full time working candidates only) - Fluent in Hindi/English - Need to be based out of bangalore - This is work from Office Only Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Work Location: In person
good experience in sales Strong communication skills in Hindi and English Basic knowledge of Excel Up to 1 year of relevant experience preferred Proficiency in sales techniques is a plus Must be based in Guwahati Full-time, Work-from-Office only Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person