Optical Manager

• Managing daily optical operations, including inventory management, staff oversight, and customer service excellence.
• Monitor sales performance metrics and implement strategies to meet and exceed sales goals.
• Ensure customer satisfaction by providing excellent service and accurate product information
• Handle customer inquiries and resolve issues promptly
• Collaborate with healthcare professionals to provide integrated patient care and address patient needs effectively.
• Plan and execute promotional activities and visual merchandising strategies.
• Maintain inventory of optical frames, lenses, and other optical products and place orders for supplies when needed
• Develop and maintain vendor relationships to ensure cost-effective pricing and high-quality products
• Ensure compliance with all safety and health regulations related to optical operations
• Ensuring adherence to industry standards, regulations, and internal policies
• Create and maintain a schedule for staff that ensures proper coverage during business hours.
• Analysing departmental performance metrics and implementing strategies for continuous improvement
• Train, mentor, and develop optical staff to enhance their skills and promote a high-performance culture.
• Create and maintain a good MIS system to create and evaluate the reports
• Maintaining and following the ERP system
• Maintaining proper records or documents of the Optical Business
• Stay up-to-date with industry trends and new products

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Lashkar, Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Optical business: 5 years (Preferred)

Language:

• Hindi (Preferred)

Work Location: In person