Operations Manager

Company Description

Established in 2018, The StayCationer is a leading vacation rental property management company with a proven track record of success. For the past five years, we have provided end-to-end services to homeowners in the vacation rental industry. Our expertise encompasses listing optimization, guest communication, meticulous cleaning, and 24/7 maintenance support. We are committed to maximizing rental income and minimizing workload, ensuring both guest satisfaction and property preservation.

Role Description

This is a full-time on-site role for an Operations Manager located in Dehradun. The Operations Manager will be responsible for overseeing daily operations of the properties, ensuring high levels of guest satisfaction, coordinating with reservations department, caretakers, and helping guests in the Check in process. The role involves maintaining property standards, and resolving any issues that arise promptly and efficiently.

Qualifications

• Person should be located in Dehradun
• Company is not providing the accommodation
• Requires at least 2 years experience in hospitality sector
• Should know to communicate in English and Hindi language
• Personal two wheeler required
• Excellent communication skills for guest interaction and team coordination
• Should know how to work on google sheets
• Problem-solving ability and attention to detail
• Experience in property management or hospitality management
• Ability to work on-site full-time, based in Dehradun