3 - 8 years

3 - 6 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:
Position: Operations Manager
Location: Mohali
Experience: 3–8 Years

Key Responsibilities:

  • Oversee day-to-day operational activities and ensure smooth workflow across all departments.
  • Develop, implement, and improve operational systems, processes, and best practices.
  • Coordinate with HR, Admin, Sales, and Finance teams to ensure inter-department efficiency.
  • Manage budgets, resource planning, and cost control activities.
  • Prepare daily/weekly/monthly operational reports for senior management.
  • Ensure customer satisfaction by maintaining high service quality standards.
  • Handle escalations, resolve operational issues, and implement corrective actions.
  • Lead, train, and motivate the operations team to achieve targets.
  • Coordinate with vendors, clients, and internal stakeholders for seamless operations.

Skills Required:

  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Good knowledge of MS Excel, MIS, and reporting
  • Problem-solving and decision-making skills
  • Ability to multitask and handle pressure
  • Knowledge of CRM operational software (as per company).

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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