Operations Manager

Red Bean Hospitality Pvt. Ltd.

3 - 8 years

3 - 6 Lacs

mohali

Posted:7 hours ago| Platform: GlassDoor logo

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Skills Required

workflow finance planning reports service resolve leadership management communication excel crm software

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:
Position: Operations Manager
Location: Mohali
Experience: 3–8 Years

Key Responsibilities:

Oversee day-to-day operational activities and ensure smooth workflow across all departments.
Develop, implement, and improve operational systems, processes, and best practices.
Coordinate with HR, Admin, Sales, and Finance teams to ensure inter-department efficiency.
Manage budgets, resource planning, and cost control activities.
Prepare daily/weekly/monthly operational reports for senior management.
Ensure customer satisfaction by maintaining high service quality standards.
Handle escalations, resolve operational issues, and implement corrective actions.
Lead, train, and motivate the operations team to achieve targets.
Coordinate with vendors, clients, and internal stakeholders for seamless operations.

Skills Required:

Strong leadership and team management skills
Excellent communication and interpersonal abilities
Good knowledge of MS Excel, MIS, and reporting
Problem-solving and decision-making skills
Ability to multitask and handle pressure
Knowledge of CRM operational software (as per company).

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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