Operations Manager

Company Profile:

Established in 2015, Olive Resort is leading hospitality group of Central India. The company operates two resorts in Pench Tiger Reserve at Khawasa (MP) and Sillari (MH) with total room inventory of 130 rooms. The company also owns and operates Lighthouse Waterpark at Mansar (Nagpur) and Rajkamal Watersports (Khindsi Lake, Ramtek) since 1992. All company properties are located within 90 kms radius of Nagpur. Headquartered at Nagpur, the company aims to be one of the leading hospitality groups of India in future.

Job description

An Operations Manager is responsible for overseeing day-to-day business operations, driving efficiency, managing resources, and aligning processes with strategic objectives. This role involves supervising teams, optimizing workflows, managing budgets, and ensuring operational excellence.

Responsibilities

· Operation Manger should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the DIRECTOR and to help formulate solutions.

· The Operations Manager is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.

· Fully responsible for all aspects of all departments of resort.

· Support and work with all Head of Departments in all aspects of running the resort.

· Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.

· Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets

· Monitor the co-ordination between all departments for smooth & efficient operations.

· Assessing and reviewing customer satisfaction and service recovery process.

· Meet all dept. heads to review & train the staff to upkeep the human capital.

· Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation.

· Be available on call 24 hours a day to resolve any urgent problems on emergencies.

Industry: Hospitality & Tourism

Job Location- PENCH (Turia) – MP

Pay: ₹5,40,000.00 - ₹8,40,000.00 per year

Benefits:

· Cell phone reimbursement

Education:

· Bachelor’s degree in Business Administration, Management, Hospitality, or related field preferred

Experience:

· total work: 8-9 years

Work Location: Turia Pench, MP

Job Type: Full-time

Job Type: Full-time

Pay: ₹540,000.00 - ₹840,000.00 per year

Ability to commute/relocate:

• Abhyankar Nagar, Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your notices periods ?

Education:

• Master's (Required)

Experience:

• Operations management: 6 years (Required)

Work Location: In person