Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in karnataka
>
NTT DATA
>
Operations Manager

Operations Manager

NTT DATA

5 - 9 years

0 Lacs

karnataka

Posted:21 hours ago| Platform: Shine logo

Apply

Skills Required

service delivery incident management client engagement service improvement resource planning team management communication skills budget management coaching mentoring automation change management cloud security data center itil certification network

Work Mode

On-site

Job Type

Full Time

Job Description

As the Manager, Managed Services Operations at NTT DATA, you will play a crucial role in ensuring the delivery of services at the highest level to guarantee client satisfaction and the continuous success of business operations. You will oversee the operation within a Region/Country or Services function, ensuring that managed services are provided to all clients to keep their IT infrastructure and systems operational. Your primary objective will be to ensure the delivery of contracted Managed Services outcomes to clients, contributing to the planning, building, and supporting of services to meet business objectives. Key Responsibilities include proactively monitoring and driving service delivery, managing client incidents, evaluating client reviews, maintaining accurate client information repository, implementing service improvement priorities, and ensuring the tracking and monitoring of service delivery performance. You will be responsible for the day-to-day operations of the Managed Services team, resource planning, work allocation, and identifying opportunities for continuous service improvement. The ideal candidate should possess excellent organizational and team management skills, strong communication abilities, advanced understanding of budgets and cost management, effective time management and delegation skills, client-centric focus, and the ability to lead the team through transformational objectives. Academic qualifications required include a Bachelor's degree in Information Technology or Computing, while ITIL certification is desirable. The candidate should also have advanced experience in coaching and mentoring engineering teams, implementing continual service improvement initiatives, organizational change management, and expertise in domain towers such as Network, Collaboration/Customer Experience, Cloud, Security, Data Center. This is an on-site working position at NTT DATA, an Equal Opportunity Employer. Join us to continue growing, belonging, and thriving in a workplace that values diversity, inclusion, and excellence in service delivery.,

More Jobs at NTT DATA

Systems Integration Advisor

Andhra Pradesh

Experience: Not specified

Salary: Not disclosed

Data Scientist

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Intern / Apprentice

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

ERP Advisor

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Hiring Network Engineer - SDWAN Viptela-L2 and L3

Mumbai

5 - 10 yrs

INR 9 - 19 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

NTT DATA

IT Services and IT Consulting

Tokyo Plano

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Operations Manager