Operations Manager (Non-Voice) : BPO : Noida

8 - 12 years

15.0 - 20.0 Lacs P.A.

Noida

Posted:3 weeks ago| Platform: Naukri logo

Apply Now

Skills Required

Operations ManagerBpo OperationsNon Voice ProcessOps ManagerBackend OperationsNon VoiceShrinkageBpo Non VoiceAttritionBack OfficeBack Office OperationsSLA ManagementOperations Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Opportunity to work as "OPERATIONS MANAGER for NOIDA Location. Salary : 18 LP to 20 LPA 5 days Any shift WFO Only face to face NOTE: Must have 2 yrs. exp as an Ops Manager on paper. Must have exp. from any MNC from any Non-Voice process. Required Candidate profile • Performance feedback session to agents. • Primary focus on CPM/SLA. • One to one relation building. • Analyze various reports including process dashboards & team performance reports. 9335906101

Human Resources Consulting
Los Angeles

RecommendedJobs for You

Nasik, Pune, Nagpur, Mumbai, Thane, Aurangabad