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Operations Manager (Non-Voice) : BPO : Noida

Operations Manager (Non-Voice) : BPO : Noida

Premium Hr Services

8 - 12 years

|

15 - 20 Lacs

Noida

Posted:1 week ago| Platform:

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Skills Required

Operations Manager Bpo Operations Non Voice Process Ops Manager Backend Operations Non Voice Shrinkage Bpo Non Voice Attrition Back Office Back Office Operations SLA Management Operations Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Opportunity to work as "OPERATIONS MANAGER for NOIDA Location. Salary : 15 LP to 20 LPA 5 days Any shift Exp. of handling 70-100+ Ftes NOTE: Must have 2 yrs. exp as an Ops Manager on paper. Must have exp. from any MNC from any Non-Voice process. Required Candidate profile • Performance feedback session to agents. • Primary focus on CPM/SLA. • One to one relation building. • Analyze various reports including process dashboards & team performance reports. 9335906101

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Human Resources Consulting

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