Posted:5 hours ago|
Platform:
On-site
Full Time
* Oversee all hotel departments including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational areas.
* Monitor and maintain service quality standards to ensure excellent guest experiences.
* Plan, organize, and supervise daily operations to achieve operational efficiency and cost-effectiveness.
* Develop and implement policies, procedures, and standard operating procedures for smooth operations.
* Coordinate with department heads for staffing, scheduling, and performance management.
* Manage budgets, control costs, and optimize resource allocation.
* Handle guest complaints and ensure prompt resolution to maintain high satisfaction levels.
* Ensure compliance with health, safety, hygiene, and regulatory standards.
* Analyze operational performance, generate reports, and provide recommendations to senior management.
* Participate in strategic planning to improve service, productivity, and profitability.
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹60,000.00 per month
Work Location: In person
MANUEL SONS MALABAR PALACE
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