Operations Manager – E-commerce & Supply Chain

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✨ About Us

Enhanced Labs

bodybuilding and biohacking

Operations Manager

🎯 Role Overview

Operations Manager

🔑 Key Responsibilities

• Oversee day-to-day e-commerce operations using Shopify, including order tracking, shipping coordination, and inventory accuracy
• Manage procurement and supply chain processes: vendor communications, POs, restocking, and demand forecasting
• Ensure timely product fulfillment by coordinating with 3PLs, warehouses, and courier partners
• Monitor and optimize inventory levels to prevent stockouts or overstock situations
• Collaborate with Marketing, Finance, and Customer Support teams to ensure smooth campaign and sales execution
• Maintain and analyze operations dashboards (orders, inventory, fulfillment times, cost per order, etc.)
• Ensure SOPs are documented, efficient, and followed across operational workflows
• Identify areas for automation, cost-saving, and efficiency improvements across systems and tools
• Coordinate with international vendors, customs brokers, and logistics providers for cross-border shipments
  

✅ Requirements & Qualifications

• 3+ years of experience in e-commerce operations, logistics, or supply chain management
• Strong hands-on experience with Shopify, including backend operations, app integrations, and fulfillment workflows
• Solid understanding of procurement, inventory planning, and vendor management
• Experience working with 3PL providers, warehouses, and shipping platforms
• Proficiency in tools like Excel/Google Sheets, project management software and inventory platforms
• Strong analytical and organizational skills with high attention to detail
• Excellent communication skills for cross-functional coordination
• Experience in the health, wellness, or supplements industry is a plus
  

💼 What We Offer

• Competitive salary and performance bonuses
• Flexibility through a hybrid work setup
• A passionate, collaborative team environment
• High-impact role in a mission-driven company
• Opportunities for professional growth and global exposure