Operations Manager

Bharti AXA Life Insurance

2 - 5 years

2 - 3 Lacs

ahmedabad

Posted:Just now| Platform:

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Skills Required

branch operations administrative support office operations data management back office operations records management office management operations management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Policy Processing:
Issuing policy documents, processing applications, and updating policy renewal statuses.
Data Management:
Entering, maintaining, and organizing data in electronic systems.
Customer Service:
Handling and resolving customer inquiries and issues related to policies.
Compliance:
Ensuring adherence to company policies, regulatory laws, and industry standards.
Administrative Support:
Managing documentation, record-keeping, and other administrative functions.
Coordination:
Collaborating with various internal teams, such as sales, underwriting, and claims, for smooth workflow.
Process Improvement:
Analyzing data and trends to identify areas for operational enhancement and streamlining workflows.

Required Skills

Organizational Skills:
For managing multiple administrative tasks and documentation.
Attention to Detail:
Crucial for accuracy in data entry and policy document processing.
Communication Skills:
For interacting with clients, internal teams, and other stakeholders.
Technical Proficiency:
Familiarity with relevant insurance software and tools.
Problem-Solving:
To address and resolve escalated issues and client inquiries.

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