Operations Manager

Stanza Living

7 - 12 years

10 - 12 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

multiple store handling operations pnl team management area operations cluster management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi,

We are

Interested candidates can

Who we are: Stanza Living is India's largest and fastest growing tech-enabled, managed accommodation company that delivers a hospitality-led living experience to migrant students and young working professionals across India.

Job Responsibilities: Cluster Manager

Own the P&L for all residences in the cluster and drive overall profitability by keeping a strong control over costs
Own NPS scores for the cluster and run projects to drive customer experience.
Hire Residence Captains and train them to manage the overall operations of each residence.
Oversee delivery of various services including food, hospitality, internet, laundry, and security to drive maximum customer experience
Implement new tools created by the Technology team and drive usage.

Skills and Traits Required:

Energetic and enthusiastic to be able to handle the strenuous work
Calm and pleasing personality
Quick learner

What Can You Expect:

A phenomenal work environment, with massive ownership and growth opportunities
Opportunity to shape a potential unicorn
Quick iterations and deployments - fail-fast attitude
Opportunity to work on cutting-edge technologies
Access to a world-class mentorship network

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