Operations Lead Analyst

Job Description for Operations Lead Analyst Duties In this role, you will work as the lead developer for the implementation of member communication requests. You will collaborate among stakeholders in order to review, analyze requirements, communicate our strategic vision against the request, and successfully implement requirements timely. You will need to understand business problems and opportunities in the context of the requirements and recommend solutions. Assist with requirement collection and analysis, identify problem areas and recommend revising requirements to ensure a successful implementation. Leverage technical skills to provide analysis, reporting, and assistance to management and stakeholders. Leverage communication and relationship skills, to manage the technical, client facing, product teams and update leadership. REQUIRED SKILLS DEMONSTRATED KNOWLEDGE 6-8 years of relevant experience 1+ years SQL skills (Teradata, Oracle, MSSQL), background in BI tools Ability to drive to results independently Strong focus on customer service Strong communication organizational skills Experience with development methodologies is highly desired Strong analytic capabilities Perform thorough requirement interviews with project stakeholders. Consistently deliver project status and time tracking regularly to management. Excellent written and verbal communication skills Ability to work in a fast-paced environment, handling multiple priorities Demonstrated ability to prioritize and manage work load to meet project deadlines. Ability to handle complex analysis from issue identification to proposal of potential solutions. Willingness to work a flexible schedule to accommodate project deadlines About Evernorth Health Services