Operations Intern

About the Company:

Amplio is an Alternate Investment Platform for retail investors offering both debt and high-return opportunities starting as low as ₹5000. We are a 3-year-old company with 100+ successful deals and the largest investor base of 200k+ investors.

About the Internship:

We are looking for a proactive and detail-oriented Operations Intern to join our team. In this role, you will play a key part in supporting our operations team by addressing customer queries, assisting with day-to-day operational tasks, and helping maintain accurate records and ledgers.

Intern's day-to-day responsibilities include:

1. Assist in handling customer queries through email, chat, or phone and ensure timely resolution
2. Support the operations team in maintaining and updating ledgers and internal records
3. Help coordinate with different departments to ensure smooth operational workflows
4. Monitor ongoing operations and flag any discrepancies or issues for quick resolution
5. Contribute to process improvement initiatives to enhance efficiency and customer satisfaction

Qualifications:

Experience: 3 to 6 months experience in a customer-facing role.

Stipend: INR 10K

Office location: Vile Parle, Western Suburbs, Mumbai.