Operations Executive

2 - 5 years

3 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Designation- Operations Executive

Location - Gurgaon

Experience- 2- 5 Years

The Operations Executive will be responsible for manpower planning, shift rostering, workforce scheduling, and operational reporting, ensuring smooth and efficient team operations. The ideal candidate must have strong analytical skills and advanced proficiency in Microsoft Excel.

Key Responsibilities:

Workforce & Manpower Planning

  • Plan and allocate manpower based on business volume and operational requirements.
  • Maintain optimal staffing levels to ensure productivity and service quality.
  • Coordinate with different teams to manage staff availability, leaves, and attrition.

Shift Rosters & Scheduling

  • Prepare weekly/monthly shift rosters for teams ensuring fair distribution and coverage.
  • Monitor adherence to schedules and adjust rosters in case of emergencies or fluctuations.
  • Ensure 24×7 or business-required coverage as per operational demand.

Reporting & MIS

  • Build, maintain, and publish daily/weekly/monthly MIS reports using Excel.
  • Analyze workforce data, performance metrics, and staffing trends.
  • Prepare dashboards, charts, pivot tables, VLOOKUP/XLOOKUP reports for internal stakeholders.

Operational Coordination

  • Act as the central point of contact between teams for schedule and workforce alignment.
  • Support process execution, SLA tracking, and resource optimization.
  • Identify operational gaps and suggest improvements.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience:

  • Operations: 2 years (Preferred)
  • total work: 2 years (Preferred)

Work Location: In person

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