OPERATIONS EXECUTIVE – CLOUD DEPARTMENT

Aabasoft

2 - 4 years

5 - 8 Lacs

cochin

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

support coordination compliance crm data certification training word excel communication multitasking finance contracts content certifications service reports documentation onboarding initiation technology management

Work Mode

On-site

Job Type

Part Time

Job Description

We are seeking a detail-oriented and proactive Operations Executive to support the PAN India Cloud Operations. This role plays a crucial part in ensuring smooth coordination, timely submissions, and compliance with all required business aspects for cloud division

Requirements

- Handle OEM portals to keep the business cases up to date for sales process
- Handle distributors to keep the business cases up to date for sales process
- Coordinate between sales team & Internal Purchase teams
- Coordinate & negotiate commercials with distributors & Partners
- Handle CRM data for cloud department
- Understand various schemes of OEM, Distributors & partners and initiate back-end claims for business purposes
- Manage & track Organisations & individual certification needs
- Handle & track Customer Purchase orders & Proposals
- Handle training requirements

What we Expect from you?

Strong knowledge of MS Office Suite (especially Word, Excel, PowerPoint).
Familiarity with tender portals and submission procedures (e.g., GeM, CPP, etc.)
Support in Bid formation for tender documents in response to RFPs, RFIs, RFQs related to cloud services.
Excellent written and verbal communication skills.
Strong organizational and multitasking skills.
Attention to detail and ability to meet tight deadlines.

What you've got?

Coordinate Legal and Finance teams to gather inputs for agreements
Maintain Proposal formats & agreements/contracts for deadlines
Manage all subscription based deadlines & renewals
Maintain a repository of all past bids, proposal templates, and reusable content for efficiency.
Ensure compliance with government/private sector tender requirements, including certifications, formats, timelines, and submission protocols.
Create and maintain operational documents, SOPs, service descriptions, compliance reports, and other technical and non-technical documentation for the Cloud team.
Maintain version control, approval processes, and structured documentation archives.
Support onboarding documentation for new cloud clients, including service initiation paperwork and service-level documentation.
Assist in preparing internal reports, dashboards, and summaries on cloud operations and projects.
Liaise with cross-functional teams to ensure alignment of documentation and operational processes.
Bachelor’s degree in Business Administration, Information Technology, or related field.
2–4 years of experience in operations, documentation, or bid management, preferably in IT/Cloud services.

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