Operations Coordinator

As an Operations Coordinator at Totdot, you will be an integral part of the team responsible for order management, vendor coordination, and process automation, ensuring smooth order fulfillment and delivering a great customer experience. **Key Responsibilities:** - Coordinate daily orders and dispatches with multiple brands - Share order details and tracking information with customers - Track deliveries, returns, and exchanges - Upload new products and manage backend details on Shopify - Identify gaps in processes and suggest ways to improve workflows - Assist in setting up basic automations or streamlining tasks - Collaborate with the founders and cross-functional teams **Qualifications Required:** - Minimum 1-3 years of experience in operations, e-commerce, or startup roles - Proficiency in using Google Sheets, Gmail, and various web tools - Strong written and verbal communication skills - Detail-oriented and reliable - Interest in understanding e-commerce operations, including Shopify and automation - Bonus: Experience in customer support, vendor management, or backend tools At Totdot, you will have the opportunity to work with a young, fast-growing brand that is redefining the kids" shopping space. You will gain hands-on experience in D2C, Shopify, operations, and tech stacks in a flexible, founder-led startup environment.,