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1.0 - 5.0 years
0 Lacs
faridabad, haryana
On-site
As the customer coordinator, your main role will be to serve as the primary point of contact for customer inquiries and issues, ensuring timely resolution and escalation when necessary. Your core objective will be to drive sales by engaging with clients over phone calls and effectively convincing them of our products/services. You will be responsible for maintaining cost sheets and price lists, as well as preparing quotations, offers, and purchase orders to facilitate smooth transactions with clients. Following up with clients on quotations and handling email correspondence through platforms like Outlook and Gmail will be part of your daily tasks. Additionally, you will play a key role in maintaining sales records and files, organizing email campaigns, and responding to customer complaints in a professional and supportive manner. Collaborating with various departments within the organization and providing internal sales support to the sales team will also be crucial aspects of your job. Ideal candidates for this position should possess a Bachelor's degree and have at least 1 year of relevant work experience, particularly in sales. Proficiency in Microsoft Word, Excel, Outlook, and Gmail is highly desirable. This is a full-time, permanent position with a day shift schedule. If you are proactive, customer-focused, and excel at sales coordination, we encourage you to apply and become a valuable part of our team.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You should possess great communication and presentation skills to effectively engage in client calls. Your role will involve contributing to and leading client calls, accurately understanding client requirements, and collaborating with the pre-sale/consulting team. It is essential to have knowledge of various research methodologies and types of datasets/databases that can be offered to clients based on specific needs. You must have a good presence of mind and be willing to work flexible hours to accommodate sales/client call schedules. Staying updated with global and regional business and economic scenarios, tracking industry-wise spending trends, and engaging in market engineering activities such as market estimation, sizing, and forecasting will be part of your responsibilities. Additionally, you will be required to evaluate competition, develop forward-looking competitive strategies, and communicate research findings effectively through structured end products. Qualifications: - Any Bachelor's degree with an MBA/PGDM - Exceptional written, oral communication, and presentation skills - Minimum 3 years of experience in market research, consulting, or primary research - Prior experience in contributing to and leading client calls - Sales experience is advantageous - Cold calling experience is advantageous - Strong analytical and critical thinking skills - Proficiency in financial analysis - Ability to utilize web, private, and public databases for information retrieval - Expertise in Excel, PowerPoint, Word, Gmail, and Outlook,
Posted 1 day ago
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