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Posted:1 day ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As the customer coordinator, your main role will be to serve as the primary point of contact for customer inquiries and issues, ensuring timely resolution and escalation when necessary. Your core objective will be to drive sales by engaging with clients over phone calls and effectively convincing them of our products/services. You will be responsible for maintaining cost sheets and price lists, as well as preparing quotations, offers, and purchase orders to facilitate smooth transactions with clients. Following up with clients on quotations and handling email correspondence through platforms like Outlook and Gmail will be part of your daily tasks. Additionally, you will play a key role in maintaining sales records and files, organizing email campaigns, and responding to customer complaints in a professional and supportive manner. Collaborating with various departments within the organization and providing internal sales support to the sales team will also be crucial aspects of your job. Ideal candidates for this position should possess a Bachelor's degree and have at least 1 year of relevant work experience, particularly in sales. Proficiency in Microsoft Word, Excel, Outlook, and Gmail is highly desirable. This is a full-time, permanent position with a day shift schedule. If you are proactive, customer-focused, and excel at sales coordination, we encourage you to apply and become a valuable part of our team.,

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