Operations Coordinator

As a Facilities Management Operations Coordinator at our company, your primary role will be to streamline backoffice operations using your expertise in Jobbr CRM. You will be responsible for managing quotes, scheduling jobs, invoicing, and ensuring seamless CRM workflows to support efficient service delivery. **Key Responsibilities:** - **CRM Management:** - Use Jobbr CRM to create and send quotes, schedule jobs, assign technicians, and track service requests. - Maintain accurate records of client interactions, job statuses, and equipment/service histories. - **Backoffice Operations:** - Coordinate with vendors and subcontractors to ensure timely job completion. - **Process Automation:** - Optimize Jobbr workflows (e.g., automated quote templates, job reminders, invoice triggers). - Integrate Jobbr with tools like Google Sheets for reporting. - **Data Accuracy & Reporting:** - Ensure CRM data integrity and generate performance reports (e.g., job completion rates, revenue tracking). - **Client Communication:** - Respond to client inquiries and provide updates via Jobbr's communication tools. - **Continuous Improvement:** - Identify inefficiencies in operations and propose CRM-driven solutions. **Required Qualifications:** - Proficiency in Jobbr CRM, with demonstrated experience in facilities management tasks. - 2+ years of backoffice experience in facilities management, property services, or related fields. - Strong organizational skills to manage multiple jobs, deadlines, and priorities. - Tech fluency with tools like Google Workspace and basic automation tools. - Attention to detail in financial records, job documentation, and client data. - Strong written and verbal English communication skills for professional client interactions. **Preferred Skills:** - Familiarity with facilities management software. - Experience integrating CRMs with accounting tools. In addition to the above responsibilities and qualifications, you will have the opportunity to work in a flexible environment with remote/hybrid options. You will be part of a collaborative team focused on efficiency and customer satisfaction. If you are a detail-oriented professional passionate about using technology to optimize facilities management operations, we encourage you to apply by submitting your resume and a cover letter highlighting your experience with Jobbr CRM and examples of streamlining backoffice processes in previous roles.,