As a Facilities Management Operations Coordinator at our company, you will play a crucial role in utilizing your expertise in Jobbr CRM to streamline backoffice operations for our facilities management services. Your responsibilities will include managing quotes, scheduling jobs, invoicing, and ensuring seamless CRM workflows to enhance service delivery efficiency. You will be responsible for using Jobbr CRM to create and send quotes, schedule jobs, assign technicians, and track service requests. Maintaining accurate records of client interactions, job statuses, and equipment/service histories will be essential for effective CRM management. Additionally, you will coordinate with vendors and subcontractors to ensure timely job completion and optimize Jobbr workflows for automation purposes. Ensuring data accuracy in the CRM system and generating performance reports such as job completion rates and revenue tracking will be part of your duties. Effective client communication through Jobbr's communication tools and identifying operational inefficiencies to propose CRM-driven solutions for continuous improvement will be key aspects of your role. To be successful in this position, you should have proficiency in Jobbr CRM, at least 2 years of backoffice experience in facilities management or related fields, strong organizational skills to manage multiple tasks and priorities, and tech fluency with tools like Google Workspace and basic automation tools. Attention to detail, excellent communication skills, and familiarity with facilities management software and CRM integration with accounting tools are preferred qualifications. In return, we offer flexible working hours with remote/hybrid options, the opportunity to modernize backoffice operations in a growing company, and a collaborative team environment focused on efficiency and customer satisfaction. To apply for this position, please submit your resume and a cover letter highlighting your experience with Jobbr CRM or similar facilities management CRMs, examples of streamlining backoffice processes in previous roles, and how you can manage tasks such as automating quote generation, job scheduling optimization, and creating revenue tracking dashboards using Google Sheets. If you are a detail-oriented professional passionate about leveraging technology to optimize facilities management operations, this role is perfect for you.,
As a Facilities Management Operations Coordinator at our company, your primary role will be to streamline backoffice operations using your expertise in Jobbr CRM. You will be responsible for managing quotes, scheduling jobs, invoicing, and ensuring seamless CRM workflows to support efficient service delivery. **Key Responsibilities:** - **CRM Management:** - Use Jobbr CRM to create and send quotes, schedule jobs, assign technicians, and track service requests. - Maintain accurate records of client interactions, job statuses, and equipment/service histories. - **Backoffice Operations:** - Coordinate with vendors and subcontractors to ensure timely job completion. - **Process Automation:** - Optimize Jobbr workflows (e.g., automated quote templates, job reminders, invoice triggers). - Integrate Jobbr with tools like Google Sheets for reporting. - **Data Accuracy & Reporting:** - Ensure CRM data integrity and generate performance reports (e.g., job completion rates, revenue tracking). - **Client Communication:** - Respond to client inquiries and provide updates via Jobbr's communication tools. - **Continuous Improvement:** - Identify inefficiencies in operations and propose CRM-driven solutions. **Required Qualifications:** - Proficiency in Jobbr CRM, with demonstrated experience in facilities management tasks. - 2+ years of backoffice experience in facilities management, property services, or related fields. - Strong organizational skills to manage multiple jobs, deadlines, and priorities. - Tech fluency with tools like Google Workspace and basic automation tools. - Attention to detail in financial records, job documentation, and client data. - Strong written and verbal English communication skills for professional client interactions. **Preferred Skills:** - Familiarity with facilities management software. - Experience integrating CRMs with accounting tools. In addition to the above responsibilities and qualifications, you will have the opportunity to work in a flexible environment with remote/hybrid options. You will be part of a collaborative team focused on efficiency and customer satisfaction. If you are a detail-oriented professional passionate about using technology to optimize facilities management operations, we encourage you to apply by submitting your resume and a cover letter highlighting your experience with Jobbr CRM and examples of streamlining backoffice processes in previous roles.,