Operations Coordinator

As a Facilities Management Operations Coordinator at our company, you will play a crucial role in utilizing your expertise in Jobbr CRM to streamline backoffice operations for our facilities management services. Your responsibilities will include managing quotes, scheduling jobs, invoicing, and ensuring seamless CRM workflows to enhance service delivery efficiency. You will be responsible for using Jobbr CRM to create and send quotes, schedule jobs, assign technicians, and track service requests. Maintaining accurate records of client interactions, job statuses, and equipment/service histories will be essential for effective CRM management. Additionally, you will coordinate with vendors and subcontractors to ensure timely job completion and optimize Jobbr workflows for automation purposes. Ensuring data accuracy in the CRM system and generating performance reports such as job completion rates and revenue tracking will be part of your duties. Effective client communication through Jobbr's communication tools and identifying operational inefficiencies to propose CRM-driven solutions for continuous improvement will be key aspects of your role. To be successful in this position, you should have proficiency in Jobbr CRM, at least 2 years of backoffice experience in facilities management or related fields, strong organizational skills to manage multiple tasks and priorities, and tech fluency with tools like Google Workspace and basic automation tools. Attention to detail, excellent communication skills, and familiarity with facilities management software and CRM integration with accounting tools are preferred qualifications. In return, we offer flexible working hours with remote/hybrid options, the opportunity to modernize backoffice operations in a growing company, and a collaborative team environment focused on efficiency and customer satisfaction. To apply for this position, please submit your resume and a cover letter highlighting your experience with Jobbr CRM or similar facilities management CRMs, examples of streamlining backoffice processes in previous roles, and how you can manage tasks such as automating quote generation, job scheduling optimization, and creating revenue tracking dashboards using Google Sheets. If you are a detail-oriented professional passionate about leveraging technology to optimize facilities management operations, this role is perfect for you.,