Operations Coordinator

We're Hiring: Operations Coordinator

Key Responsibilities:

• Coordinate internal and external meetings, emails, and communications with professionalism and a strong customer service mindset.
• Serve as a secondary point of contact for clients, consultants, and contractors across multiple engagements.
• Organize and support the scheduling and execution of CMMC certification training sessions.
• Monitor project schedules and budgets, identifying and flagging potential risks early.
• Maintain up-to-date project data in our PSA tool to support accurate reporting and forecasting.
• Ensure data accuracy for leadership and internal teams to support strategic decision-making.
• Provide regular project status updates to clients via email.
• Proactively escalate concerns or issues related to client satisfaction or internal operations.
• Take on additional duties as needed within the scope of the role.

What You Bring to the Team:

• 10+ years of relevant experience, with at least 5 years in operations or project coordination in a consulting environment.
• Bachelor's degree preferred.
• PMP certification is a plus.
• Proficient in project management tools and familiar with project delivery methodologies.
• Excellent organizational, communication, and problem-solving skills.
• Strong attention to detail and ability to manage multiple priorities.