Job Description Location: Chandigarh Experience: 15+ years in finance, with experience in SaaS, marketplaces, or fintech Compensation: Competitive + ESOPs About the Role We’re scaling rapidly, and we need a strategic financial leader to drive profitability, fundraising, and sustainable growth. As our CFO, you will work closely with the CEO and leadership team to shape financial strategy, optimize unit economics, and lead our fundraising efforts. If you have experience scaling SaaS businesses and love data-driven decision-making, this role is for you! Key Responsibilities 1. Strategic Financial Growth & ARR Optimization Drive financial strategy to scale ARR from ₹15 Cr to ₹50 Cr+. Optimize gross margins, LTV/CAC ratios, and unit economics to improve profitability. Partner with CEO & leadership on pricing models and revenue diversification. 2.Fundraising & Investor Relations Lead Series A/B fundraising, handling investor negotiations & due diligence. Build financial models, investor decks, and board reports. Maintain strong relations with VCs, PEs, and financial institutions. 3. Financial Operations & Compliance Oversee finance operations, cash flow, and working capital management. Ensure compliance with Ind-AS, GST, tax laws, and statutory filings. Establish robust internal controls to prevent revenue leakage and fraud. 4. Data-Driven Decision Making & Tech Automation Implement ERP, automated invoicing, and real-time financial dashboards. Drive deep financial analytics for revenue forecasting and cost management. Work with Product & Engineering to integrate financial insights into operations. Who You Are Finance Leader with 15+ years in SaaS, marketplaces, or fintech. Strong expertise in fundraising, investor relations, and strategic financial planning. Experience in scaling startups, driving profitability, and optimizing unit economics. Proficient in financial automation, ERP systems, and data-driven decision-making. Startup mindset – Agile, hands-on, and ready to scale a high-growth company!
Job Description Tech Stack: PHP, Node.js, MySQL, MongoDB Reports To: Chief Technology Officer, CTO Job Description (JD) As a Principal Backend Engineer, you will be responsible for architecting and guiding the development of robust, scalable, and secure backend systems. You’ll play a strategic role in technical decision-making, mentor engineering teams, work closely with product and client-facing stakeholders, and drive adoption of modern technologies including AI/ML where relevant. Key Responsibilities Backend Architecture & Development Own and evolve backend architecture across PHP (CodeIgniter/Laravel), Node.js services. Design and review scalable systems using microservices or modular monoliths. Manage integration across relational (MySQL) and non-relational (MongoDB) databases with optimal indexing, performance, and data modeling. Technical Leadership Lead design reviews, code quality checks, and establish backend development standards. Guide mid/senior engineers on best practices, CI/CD pipelines, and testing frameworks. Make critical decisions on refactoring legacy systems and modernizing platforms. Client & Stakeholder Communication Act as a technical point of contact for clients for backend architecture and integrations. Translate client/product needs into technical execution plans and communicate trade-offs. Present PoCs or explain complex backend workflows to non-technical stakeholders. AI & ML Integration (Optional/Strategic) Identify potential areas in backend or client systems to leverage AI (e.g., personalization, recommendations, fraud detection, data cleaning). Collaborate with data teams to design backend APIs or cron jobs that interact with AI models. Stay updated with practical AI APIs, tools (e.g., OpenAI, Langchain), and their integration points. Scalability, Security & Performance Perform regular audits on security, API rate-limiting, and role-based access. Optimize performance using caching, query optimization, job queues, etc. Plan for horizontal/vertical scaling on cloud infrastructure (AWS, GCP, etc.). Who Are You? You have 8+ years of backend experience with PHP and/or Node.js and are fluent in database design. You've led system design , code reviews , and have mentored other engineers. You can explain technical trade-offs to clients and help them make informed decisions. You're proactive in identifying scaling bottlenecks and improving system resilience . Bonus: You’ve experimented with AI APIs, understand their practical applications, and are excited about integrating them smartly. Why Join Us? Work on high-impact systems used by thousands of users. Collaborate with cross-functional teams across product, design, data, and more. Freedom to architect, experiment, and innovate without red tape. Competitive salary, flexible work culture, and a collaborative environment.
Job Description Who We're Looking For We are hiring a ReactJS / Next.js Developer with strong hands-on experience in building and optimizing modern web applications. You should be someone who thrives in solving real-world problems, can work independently, and knows how to use tools like ChatGPT or Cursor AI to accelerate execution. Key Responsibilities Build and maintain high-performance, responsive user interfaces using ReactJS and Next.js. Optimize Next.js projects for performance, including code splitting, lazy loading, image optimization, and initial page load speed. Work closely with the design team to translate UI/UX designs into high-quality, reusable code using Tailwind CSS and Bootstrap. Manage application state using Zustand (preferred) or Redux, and integrate with APIs using React Query. Implement and maintain CI/CD pipelines for smooth deployments. Improve technical SEO aspects such as structured data, meta tags, and server-side rendering (SSR). Use monitoring tools (e.g., Sentry, Lighthouse) to debug and fix issues in ReactJS / Next.js applications. Collaborate with backend engineers, product managers, and designers to deliver high-quality features on time. Leverage AI tools (ChatGPT, Cursor AI, etc.) to automate routine dev tasks, generate boilerplate, debug issues faster, and speed up delivery cycles. Participate in code reviews and maintain code quality and consistency across the codebase. Required Skills & Qualifications 3+ years of experience in frontend development with ReactJS and/or Next.js. Proficient in JavaScript (ES6+), React, and Next.js. Hands-on experience with React Query, Zustand (or any modern state management library). Good understanding of Tailwind CSS and Bootstrap. Solid experience in performance optimisation of web apps – speed, lighthouse scores, bundle size reduction. Strong knowledge of SEO best practices in web development. Familiar with CI/CD pipelines, Git workflows, and deployment tools (Vercel, Netlify, or similar). Ability to debug, trace, and resolve issues in production environments.Analytical thinking and problem-solving mindset. Strong communication skills and ability to work collaboratively in cross-functional teams. Comfortable using AI tools like ChatGPT and Cursor AI to boost productivity Preferred Qualifications Prior experience with building web apps for high-traffic or customer-facing platforms. Knowledge of server-side rendering (SSR) , static site generation (SSG) and Incremental Static Generation (ISR). Exposure to web accessibility (a11y) and progressive web apps (PWA). Experience in unit testing / integration testing with tools like Jest, React Testing Library.
As a crucial member of our team, you will be responsible for identifying, targeting, and onboarding new merchants to our platform. Your primary focus will be on meeting and exceeding acquisition targets, establishing our app as the preferred choice for merchants aiming to expand their reach on ONDC. This role is centered around sales, where you will be tasked with building relationships and negotiating partnerships to drive growth effectively. Your key responsibilities will include: - Merchant Acquisition: Identifying, pitching, and onboarding new merchants by developing and executing strategies to achieve monthly and quarterly targets. - Lead Generation & Pipeline Management: Independently managing the entire sales cycle from lead generation to deal closure. - Relationship Building: Cultivating and maintaining strong relationships with merchants, providing necessary support and guidance for their success on ONDC. - Market Research: Staying updated with industry trends, competitor activities, and customer needs to refine acquisition strategies. - Reporting & Analysis: Tracking and reporting key metrics related to merchant acquisition, analyzing data for insights, and suggesting actionable improvements. - Collaborative Efforts: Working closely with the marketing and product teams to align sales strategies with overall business objectives. We are seeking a candidate who possesses the following qualifications: - Experience: 3-5 years of sales experience with a proven track record in merchant acquisition or business development, preferably in e-commerce, digital marketplaces, or related sectors. - Self-Starter: A proactive individual with the ability to take initiative, work independently, and drive projects with minimal supervision. - Strong Negotiation Skills: Ability to handle tough negotiations and establish mutually beneficial partnerships. - Excellent Communication: Strong verbal and written communication skills to convey complex ideas simply and effectively. - Tech-Savvy: Comfortable with digital platforms and tools; experience with ONDC or similar e-commerce platforms is a plus. - Problem-Solver: Quick at identifying issues and developing effective solutions while maintaining a focus on achieving targets.,
Join Our Team: As a dynamic sales leader in the food and beverage (F&B) industry, you will take on the role of Lead Sales Strategist to drive growth and establish enduring partnerships using innovative SaaS solutions. Your Responsibilities: - Lead the Charge: Identify and qualify new business opportunities by conducting research and strategic outreach. - Craft Winning Strategies: Develop and execute sales strategies that consistently meet and surpass monthly and quarterly targets. - Engage and Inspire: Demonstrate our cutting-edge SaaS solutions through compelling demos and presentations. - Build Connections: Establish strong relationships with key stakeholders in the F&B sector to ensure long-term success. - Stay Ahead of the Curve: Keep abreast of industry trends and competitors to identify new growth opportunities. - Collaborate for Success: Coordinate closely with the marketing team to align on promotional efforts and messaging. - Keep Track: Maintain accurate records of sales activities and client interactions in our CRM system. - Elevate Customer Experience: Gather and utilize client feedback to improve our offerings and enhance satisfaction. Qualifications: - Bachelor's degree in Business or Marketing. - 3+ years of SaaS sales experience, preferably in the F&B sector. - Demonstrated success in exceeding sales targets. - Strong communication, negotiation, and presentation skills. - Ability to build relationships and connect effectively with clients. - Proficiency in CRM tools such as Salesforce and HubSpot, as well as sales analytics. - Self-motivated, proactive, and adept at overcoming challenges. - Passion for the F&B industry is a plus! Why Us Join a dedicated team where your contributions are valued, and where you can truly impact the F&B landscape. If you are ready to take the next step, we are excited to connect with you!,
The Product Strategy Lead position at uEngage is a unique opportunity for individuals who are passionate about leveraging powerful product thinking to solve real-world problems. In this role, you will have the chance to work directly with the Founder, contribute to the development of products used by millions of users, and play a key role in shaping the future of India's top restaurant technology stack. As the Product Strategy Lead, you will be responsible for leading the product strategy for multiple product lines including mobile ordering, CRM, loyalty, and ONDC integrations. This role will also serve as the foundation for your progression towards potentially becoming the future Chief Product Officer at the company. Key Responsibilities: - Own and drive the end-to-end roadmap for 3+ product lines (EDGE, Prism, Flash). - Collaborate closely with product pods, business heads, and engineering leaders. - Utilize data, user feedback, and market trends to inform strategic product decisions. - Define and achieve key metrics related to adoption, retention, and monetization. - Launch AI-native features that enhance user engagement and drive revenue growth. Qualifications: - 3-6 years of experience in product management or strategy, preferably in SaaS/Mobile/CRM/MarTech. - Strong understanding of product growth loops, go-to-market strategies, and customer experience. - Demonstrated ability to collaborate effectively across cross-functional teams including engineering, design, and business. - Bonus: Interest or prior experience in AI, LLMs, or analytics. Why Join uEngage - Developed in Chandigarh, utilized by brands nationwide. - Profitable, bootstrapped, and experiencing rapid growth. - Dynamic team culture that combines hard work, passion, and advanced technological capabilities. - Clear 5-year growth path towards the Chief Product Officer role. If you are looking to work in a fast-paced environment, take ownership of projects from start to finish, and serve as the strategic product visionary for the next generation of India's restaurant technology, this opportunity is for you. Apply now to be part of the uEngage team!,
As a UI/UX Designer, you will be responsible for creating visually appealing and intuitive user interfaces for web and mobile applications. Your role will involve developing wireframes, user flows, and prototypes to effectively communicate design ideas. You will conduct user research and usability testing to gather insights and validate design concepts while collaborating closely with cross-functional teams, including product managers, developers, and stakeholders. Additionally, you will produce high-quality visual designs that incorporate brand guidelines and design principles, as well as craft engaging motion graphics and animations to enhance user interactions. You will utilize tools such as Figma, Adobe XD, Illustrator, Photoshop, After Effects, and Premiere Pro to bring designs to life, contributing to the development and maintenance of design systems for consistency across platforms. To succeed in this role, you should have proven experience as a UI/UX Designer with a strong portfolio showcasing relevant work. Proficiency in design and prototyping tools is essential, including Figma, Adobe XD, Illustrator, Photoshop, After Effects, and Premiere Pro. A solid understanding of visual design principles, user experience, and user interface design is required. You should have experience in creating wireframes, prototypes, and high-fidelity mock-ups, along with the ability to conduct user research and usability testing to inform design decisions. Knowledge of information architecture and best practices in navigation design, as well as basic video editing skills and familiarity with motion graphics and animation, will be beneficial. Excellent communication and collaboration skills are essential, along with the ability to adapt to a fast-paced and evolving work environment. In return, we offer career growth opportunities, industry-leading financial remuneration, great perks, performance bonuses, flexible working hours, health insurance, and a fantastic team to work and collaborate with. Preferred candidate locations include Chandigarh, Panchkula, and Mohali.,
As a talent acquisition professional, your primary responsibility is to effectively address the hiring needs of the organization. This involves creating and executing recruiting strategies, ensuring a robust talent pipeline, and conducting thorough candidate assessments. You will be expected to efficiently close positions within the stipulated time frame and manage the entire recruitment process from sourcing and screening candidates to conducting interviews. Building and nurturing relationships with potential candidates and ensuring a positive candidate experience throughout the hiring process are essential aspects of the role. To excel in this position, you should hold a Bachelor's degree in human resources, business, or a related field. Previous experience as a recruiter or in talent acquisition, particularly in hiring for both technical and non-technical roles, is crucial. Proficiency in applicant tracking systems (ATS) and recruitment software is necessary for effective workflow management. Excellent interpersonal and communication skills are vital for establishing strong connections with candidates. Strong organizational skills, time management abilities, attention to detail, and a commitment to delivering exceptional candidate experiences are key attributes required for success. Being able to work both independently and collaboratively within a team setting is essential. Any additional certifications in human resources or recruitment would be advantageous in enhancing your qualifications for this role. Joining our team at uEngage comes with a range of enticing benefits, including opportunities for career advancement, competitive financial remuneration, flexible working hours, health insurance coverage, and an engaging team environment. You can also look forward to impromptu office parties that add a touch of fun and camaraderie to the work atmosphere.,
Role Overview: As a Customer Service Representative, your role will involve responding promptly and professionally to incoming customer inquiries by telephone or email. You will need to maintain an updated knowledge of the organization's products, services, and customer service policies, as well as contact customers to provide accurate feedback on the progress of their inquiries. Your responsibility will be to ensure great customer experience by resolving customer issues in a timely manner. Key Responsibilities: - Respond promptly and professionally to incoming customer inquiries - Maintain updated knowledge of products, services, and customer service policies - Contact customers to provide accurate feedback on their inquiries - Ensure great customer experience by resolving issues in a timely manner Qualifications Required: - Relevant experience in a similar role - Strong command of written and verbal English - Ability to maintain a calm and polite manner in stressful situations - Ability to explain complex concepts clearly to customers - Great problem-solving abilities - Ability to work independently Additional details: You will be evaluated based on Key Performance Indicators (KPI) such as Customer Satisfaction, handling queries within the Turnaround Time (TAT), ensuring TAT is not breached, client retention, and posting new offers and announcements on social media. Please Note: The company offers career growth opportunities, the best industry financial remuneration, great perks including performance bonuses, flexible working hours, health insurance, and a supportive team to work and chill with.,
Job Description Who We're Looking For We are hiring a ReactJS / Next.js Developer with strong hands-on experience in building and optimising modern web applications. You should be someone who thrives in solving real-world problems, can work independently, and knows how to use tools like ChatGPT or Cursor AI to accelerate execution. Key Responsibilities Build and maintain high-performance, responsive user interfaces using ReactJS and Next.js. Optimize Next.js projects for performance, including code splitting, lazy loading, image optimization, and initial page load speed. Work closely with the design team to translate UI/UX designs into high-quality, reusable code using Tailwind CSS and Bootstrap. Manage application state using Zustand (preferred) or Redux, and integrate with APIs using React Query. Implement and maintain CI/CD pipelines for smooth deployments. Improve technical SEO aspects such as structured data, meta tags, and server-side rendering (SSR). Use monitoring tools (e.g., Sentry, Lighthouse) to debug and fix issues in ReactJS / Next.js applications. Collaborate with backend engineers, product managers, and designers to deliver high-quality features on time. Leverage AI tools (ChatGPT, Cursor AI, etc.) to automate routine dev tasks, generate boilerplate, debug issues faster, and speed up delivery cycles. Required Skills & Qualifications 3+ years of experience in frontend development with ReactJS and/or Next.js. Proficient in JavaScript (ES6+), React, and Next.js. Hands-on experience with React Query, Zustand (or any modern state management library). Good understanding of Tailwind CSS and Bootstrap. Solid experience in performance op?misa?on of web apps – speed, lighthouse scores, bundle size reduction. Strong knowledge of SEO best practices in web development. Familiar with CI/CD pipelines, Git workflows, and deployment tools (Vercel, Netlify, or similar). Ability to debug, trace, and resolve issues in production environments. Analytical thinking and problem-solving mindset. Strong communication skills and ability to work collaboratively in cross-functional teams. Preferred Qualifications Prior experience with building web apps for high-traffic or customer-facing pladorms. Knowledge of server-side rendering (SSR) , static site generation (SSG) and Incremental Static Generation (ISR). Exposure to web accessibility (a11y) and progressive web apps (PWA). Experience in unit testing / integration testing with tools like Jest, React Testing Library.
As a crucial member of the team, your role will involve identifying, targeting, and onboarding new merchants to the platform. Your focus will be on meeting and exceeding acquisition targets, establishing the app as the preferred choice for merchants looking to expand their reach on ONDC. This position is centered around sales, where you will build relationships and negotiate partnerships to drive growth effectively. Your key responsibilities will include: - Merchant Acquisition: Identifying, pitching, and onboarding new merchants through strategic planning to achieve monthly and quarterly targets. - Lead Generation & Pipeline Management: Managing the entire sales cycle from lead generation to deal closure independently. - Relationship Building: Maintaining strong relationships with merchants, offering support and guidance for their success on ONDC. - Market Research: Keeping up with industry trends, competitor activities, and customer needs to enhance acquisition strategies. - Reporting & Analysis: Tracking and reporting key metrics related to merchant acquisition, analyzing data for insights, and suggesting improvements. - Collaborative Efforts: Working closely with the marketing and product teams to align sales strategies with overall business objectives. Qualifications required: - Experience: 3-5 years of sales experience with a proven track record in merchant acquisition or business development, preferably in e-commerce, digital marketplaces, or related sectors. - Self-Starter: Proactive individual with the ability to take initiative, work independently, and drive projects with minimal supervision. - Strong Negotiation Skills: Ability to handle tough negotiations and establish mutually beneficial partnerships. - Excellent Communication: Strong verbal and written communication skills to convey complex ideas simply and effectively. - Tech-Savvy: Comfortable with digital platforms and tools; experience with ONDC or similar e-commerce platforms is a plus. - Problem-Solver: Quick at identifying issues and developing effective solutions while maintaining a focus on achieving targets.,
Role Overview: As a candidate for this position, you will need to have 2 or more years of similar experience in the field. Proficiency in MS Office, especially Excel, is a must. It would be beneficial if you have experience in handling operations from restaurants or the F&B industry. Being a self-starter is essential, and you should be able to work independently with minimal supervision. Key Responsibilities: - Liaise with Clients to maintain all onboarding documents and keep them updated - Upload the offers and deals details on the dashboard - Ensure and verify that all client KYC documents are handled in a seamless and focused manner - Collaborate with other teams to ensure smooth task execution - Conduct checks on documents provided by Clients Qualifications Required: - 2 or more years of similar experience - Proficiency in MS Office, especially Excel - Experience in handling operations from restaurants or F&B industry is a plus - Self-starter who can work independently with minimal supervision uEngage Additional Details: At uEngage, we offer a range of perks to make your work experience enjoyable and rewarding. Some of the perks include career advancement opportunities, competitive financial remuneration, performance bonuses, special bonuses for the Product/Technology team, flexible working hours, health insurance, and the chance to work with a great team in a relaxed environment.,
Role Overview: As a Lead Sales Strategist in our team, you will be responsible for driving growth and building strong partnerships in the food and beverage (F&B) industry. Your role will involve identifying new business opportunities, developing sales strategies, showcasing our SaaS solutions, and maintaining relationships with key stakeholders to ensure long-term success. Key Responsibilities: - Identify and qualify new business opportunities through research and strategic outreach. - Develop and implement sales strategies to consistently meet and exceed monthly and quarterly targets. - Showcase our cutting-edge SaaS solutions through compelling demos and presentations. - Forge strong relationships with key stakeholders in the F&B sector to drive long-term success. - Monitor industry trends and competitors to discover new growth opportunities. - Collaborate with the marketing team to align on promotional efforts and messaging. - Maintain accurate records of sales activities and client interactions in our CRM. - Gather and leverage client feedback to enhance offerings and improve customer satisfaction. Qualifications Required: - Bachelor's degree in Business or Marketing. - 3+ years of SaaS sales experience, preferably in the F&B sector. - Proven track record of achieving sales targets. - Excellent communication, negotiation, and presentation skills. - Ability to build strong relationships with clients. - Proficiency in CRM tools like Salesforce and HubSpot, as well as sales analytics. - Self-motivated, proactive, and adept at overcoming challenges. - Passion for the F&B industry is a plus. Please note that the job description did not include any additional details about the company.,
Job Description Job Location: On-Site Panchkula Experience: 4+ years Job Description: PRISM is one of Uengage’s core products — a customer engagement and loyalty platform designed to help F&B businesses boost repeat visits, retain guests, and build stronger customer relationships. We are now looking for a Sales & Business Head who will own PRISM end-to-end — from revenue generation to strategy, execution, and P&L ownership. This is a leadership role where you’ll be running the product like your own business. Key Responsibilities Revenue & Sales Ownership Build and execute a clear sales strategy to drive revenue growth for PRISM. Identify new market opportunities and build a strong sales pipeline. Own the entire sales cycle — from prospecting to closing deals. Drive customer acquisition, retention, and upsell strategies. Business & P&L Management Own and manage the P&L of the product — revenue, costs, margins, and profitability. Build monthly/quarterly business plans and achieve set targets. Make data-driven decisions to optimize pricing, costs, and sales performance. Strategy & Leadership Define short-term and long-term growth strategies for PRISM. Work closely with product, marketing, and operations teams to shape the GTM roadmap. Build and lead a high-performing sales team as the product scales. Stay on top of market trends, competition, and customer needs. Customer & Partner Success Be the face of PRISM in the market — represent the product with clients and partners. Build strong customer relationships and ensure high retention rates. Explore strategic partnerships to scale distribution. Requirements 5+ years of experience in sales / business development / product growth, preferably in SaaS or tech-driven businesses. Proven track record of owning revenue targets and achieving business growth. Strong understanding of GTM strategies, sales funnels, and customer lifecycle. Excellent communication and negotiation skills. Entrepreneurial mindset with the ability to take ownership and deliver results. Experience in P&L ownership or business leadership is a big plus. What’s In It For You End-to-end ownership of a growing product High-impact leadership role with measurable outcomes Opportunity to build and lead a team Work in a fast-paced, growth-focused environment Competitive compensation + performance-based incentives
Role Overview: As a Product Strategy Lead at uEngage, you will have the opportunity to work directly with the Founder to shape the future of India's top restaurant tech stack. You will lead product strategy across various product lines and play a crucial role in becoming the future Chief Product Officer. Your responsibilities will include owning the end-to-end roadmap, collaborating with different teams, making strategic product decisions based on data and market trends, and launching AI-native features to enhance engagement and revenue. Key Responsibilities: - Own the end-to-end roadmap for 3+ product lines (EDGE, Prism, Flash) - Collaborate with product pods, business heads, and engineering leaders - Make strategic product decisions based on data, user feedback, and market trends - Define and deliver key metrics such as adoption, retention, and monetization - Launch AI-native features to drive engagement and revenue Qualifications Required: - 3-6 years of experience in product management or strategy, preferably in SaaS, Mobile, CRM, or MarTech - Deep understanding of product growth loops, GTM strategies, and customer experience - Strong cross-functional collaboration skills with engineering, design, and business teams - Bonus: Interest or experience in AI, LLMs, or analytics (Note: No additional details about the company were provided in the job description),
As a UI/UX Designer, your role involves creating visually appealing and intuitive user interfaces for web and mobile applications. You will be responsible for developing wireframes, user flows, and prototypes to effectively communicate design ideas. Conducting user research and usability testing to gather insights and validate design concepts will be a key part of your responsibilities. Collaboration with cross-functional teams, including product managers, developers, and stakeholders, is essential to ensure a cohesive design approach. Your tasks will also include producing high-quality visual designs that incorporate brand guidelines and design principles. Crafting engaging motion graphics and animations to enhance user interactions will be an integral aspect of your work. Utilizing tools such as Figma, Adobe XD, Illustrator, Photoshop, After Effects, and Premiere Pro will be necessary to bring your designs to life. Additionally, you will contribute to the development and maintenance of design systems for consistency across platforms. Qualifications Required: - Proven experience as a UI/UX Designer with a strong portfolio showcasing relevant work. - Proficiency in design and prototyping tools, including: * Figma: Collaborative design tool for creating wireframes, prototypes, and high-fidelity designs. * Adobe XD: All-in-one UX/UI solution for designing and prototyping experiences. * Illustrator: Vector graphics editor for creating scalable and detailed designs. * Photoshop: Image editing software for crafting pixel-perfect visual elements. * After Effects: Motion graphics and visual effects software for dynamic animations. * Premiere Pro: Video editing software for basic video editing needs. - Solid understanding of visual design principles, user experience, and user interface design. - Experience in creating wireframes, prototypes, and high-fidelity mock-ups. - Ability to conduct user research and usability testing to inform design decisions. - Knowledge of information architecture and best practices in navigation design. - Basic video editing skills and familiarity with motion graphics and animation. - Excellent communication and collaboration skills. - Ability to adapt to a fast-paced and evolving work environment. What we have for you: At our company, we offer: - Career Growth opportunities. - Best-in-industry Financial Remuneration. - Great Perks and Performance bonuses. - Flexible working hours. - Health Insurance coverage. - A great team to work with and chill with. Preferred Candidate Location: Chandigarh, Panchkula, Mohali.,
Role Overview: As a Customer Service Representative, your role will involve responding promptly and professionally to incoming customer inquiries by telephone or email. You will need to maintain an updated knowledge of the organization's products, services, and customer service policies. Your friendly and welcoming manner with clients/customers will be essential in providing an overall great customer experience. You should be able to explain complex concepts in a clear, simple manner to customers and have great problem-solving abilities. Additionally, you must be able to work independently and handle customer issues in a timely manner. Key Responsibilities: - Respond promptly and professionally to incoming customer inquiries - Maintain updated knowledge of products, services, and customer service policies - Contact customers to provide accurate feedback on the progress of their inquiries - Ensure customer issues are resolved within the specified timeframe - Handle queries within the Turnaround Time (TAT) - Contact customers to give them accurate feedback on the progress of their inquiries - Put new offers and announcements on social media platforms Qualifications Required: - Relevant experience in a similar role - Strong command of written and verbal English - Ability to maintain a calm and polite manner in stressful situations - Ability to explain complex concepts in a clear, simple manner to customers - Great problem-solving abilities - Ability to work independently Additional Details: The company offers career growth opportunities, the best industry financial remuneration, great perks including performance bonuses, flexible working hours, health insurance, and a great team to work and chill with.,
**Job Description:** You will be responsible for managing client relationships, providing proactive support, coordinating with internal teams, resolving issues and challenges, communicating effectively, addressing client inquiries and concerns timely. Your main responsibilities will include: - Develop and maintain strong relationships with key clients, understanding their business goals and objectives. - Regularly engage with clients to assess satisfaction levels, identify opportunities for improvement, and gather feedback. - Collaborate with clients to align our products and services with their evolving needs. - Anticipate potential issues or challenges that key clients may face and provide proactive support. - Conduct regular account reviews to identify opportunities for optimization and upselling. - Work closely with clients to ensure they derive maximum value from our products and services. - Serve as a liaison between key clients and internal departments, ensuring clear communication and understanding of client expectations. - Collaborate with the sales team to identify opportunities for account growth and expansion. - Work closely with the product development and operations teams to address client-specific requirements. - Investigate and analyse client issues, working collaboratively with relevant internal teams to find timely and effective solutions. - Develop and implement strategies to prevent recurring issues and enhance overall client satisfaction. - Monitor and report on key performance indicators to identify trends and potential areas of improvement. - Communicate complex information clearly and concisely to both technical and non-technical audiences. - Prepare and deliver regular status updates, reports, and presentations to clients. - Act as a trusted advisor to clients, providing insights and recommendations based on a deep understanding of their business. - Respond promptly to client inquiries and concerns, demonstrating a sense of urgency and commitment to resolution. - Maintain a comprehensive understanding of our products and services, staying informed about updates and enhancements. - Escalate critical issues to appropriate channels and ensure timely follow-up until resolution. **Qualifications:** - Bachelor's degree in technology (B.Tech.) or equivalent experience is required. - 2-4 years of experience in operations management or a similar client-facing role. - In-depth knowledge of operations and processes within the industry. - Excellent problem-solving skills with a proactive and solution-oriented mindset. - Exceptional communication, negotiation, and interpersonal skills. - Ability to manage multiple priorities and thrive in a fast-paced environment. - Proficiency in Microsoft Word is essential, as the role may involve data creation. You will enjoy working at uEngage with perks such as career advancement opportunities, industry-leading financial remuneration, great perks and performance bonuses, flexible working hours, health insurance, and a great team to work and chill with.,
You will play a crucial role in identifying, targeting, and onboarding new merchants. You will work closely with our team to meet and exceed acquisition targets, positioning our app as a preferred choice for merchants looking to expand their reach on ONDC. This is a complete sales-focused role where you will be responsible for building relationships and negotiating partnerships that drive growth. - Merchant Acquisition: Identify, pitch, and onboard new merchants. Develop and execute strategies to achieve monthly and quarterly targets. - Lead Generation & Pipeline Management: Independently manage the end-to-end sales cycle from lead generation to closing deals. - Relationship Building: Cultivate and maintain strong relationships with merchants, providing them with necessary support and guidance to ensure their success on ONDC. - Market Research: Stay up-to-date with industry trends, competitor activities, and customer needs to refine acquisition strategies. - Reporting & Analysis: Track and report key metrics related to merchant acquisition, analyze data for insights, and suggest actionable improvements. - Collaborative Efforts: Work closely with the marketing and product teams to align sales strategies with overall business objectives. Qualifications Required: - Experience: 3-5 years of experience in sales, with a proven track record in merchant acquisition or business development, preferably in e-commerce, digital marketplaces, or related sectors. - Self-Starter: A go-getter with the ability to take initiative, work independently, and drive projects with minimal supervision. - Strong Negotiation Skills: Capable of handling tough negotiations and building mutually beneficial partnerships. - Excellent Communication: Strong verbal and written communication skills, with the ability to convey complex ideas simply and effectively. - Tech-Savvy: Comfortable with digital platforms and tools; experience with ONDC or similar e-commerce platforms is a plus. - Problem-Solver: Quick to identify issues and develop effective solutions, always with a focus on achieving targets.,
Job Description Job Description We are looking for a skilled Backend Lead who can guide a team of backend engineers, ensure code quality, and contribute hands-on to backend development. The ideal candidate has strong expertise in PHP and MongoDB and has worked on microservices-based applications. You will play a key role in managing backend development processes and delivering reliable, scalable backend services. Roles & Responsibilities Technical Leadership Lead and mentor backend engineers, ensuring strong coding standards and development practices. Conduct code reviews and provide guidance on efficient backend development. Collaborate with the team to ensure timely and high-quality feature delivery. Backend Development Develop and maintain backend services using PHP (Laravel/CodeIgniter). Work on building microservices and ensure smooth communication between services. Manage data operations and integrations involving MongoDB and MySQL (optional). Contribute to complex modules, API development, and backend features. Performance, Scalability & Security Improve backend performance using caching, queues, and query optimization. Ensure secure API development, including authentication, access control, and rate-limiting. Monitor system performance and ensure stability across backend services. Cross-Functional Collaboration Work with product, frontend, QA, and DevOps teams to support releases. Convert business requirements into clear technical tasks for the team. Help troubleshoot issues and ensure smooth backend delivery. Skills Required: You must have 6+ years of backend development experience, primarily with PHP and MongoDB. Strong experience working with microservices. Familiarity with Node.js and MySQL is an added advantage. Strong understanding of backend development, APIs, and system workflows. Good leadership, problem-solving, and communication skills. Why Join Us? Lead backend development for impactful products. Collaborative, knowledge-sharing environment. Flexibility to try new technologies and improve existing systems. Competitive compensation and growth opportunities.