Operations Associate

Job Title: Operations Associate

Location: Hyderabad

Company: Alpha Terra

Type: Full-Time

About Alpha Terra

Alpha Terra is a young and ambitious startup based in Hyderabad, building powerful tech to simplify how people buy and sell property across India. Through our flagship platform, TERREM, we’re creating India’s first end-to-end digital real estate transaction ecosystem broker-free, transparent, and tech-first.

Role Overview

As an Operations Associate, you will be responsible for managing the entire property listing lifecycle on our platform — from initial seller onboarding to successful property go-live. This is a high-impact role requiring coordination across multiple teams and stakeholders to ensure a smooth and scalable operational process.

Key Responsibilities

Oversee the entire property listing lifecycle: from seller request to platform go-live.

Assign and manage in-house and freelance field agents for property visits, data collection, and seller coordination.

Ensure smooth communication and task execution between sellers and listing teams.

Collaborate closely with internal teams including legal, tech, customer support, and marketing to streamline operations.

Monitor and report key operational KPIs such as:

Agent productivity

Pending listings

Seller response time

Data quality

Enforce operational SOPs and ensure adherence to process quality and timelines.

Identify gaps and implement continuous improvement initiatives across the listing workflow.

Assist in scaling field operations, managing agent networks, and onboarding new agents when needed.

Qualifications

0–3 years of experience in operations, preferably in real estate, logistics, or B2C platforms.

Prior experience managing large on-ground field teams or freelance agent networks is highly desirable.

Familiarity with KYC, property documentation, and agreement workflows is a strong plus.

Strong coordination, verbal communication, and stakeholder management skills.

Proficient in Excel, Google Sheets, and CRM platforms.

Highly self-driven, organized, and thrives in a fast-paced, startup environment.

Willingness to take ownership, solve problems on the go, and work across functions.

What We Offer

Opportunity to be part of a mission-driven startup redefining real estate in India

A young, energetic team with strong ownership and learning culture

Real impact on scaling a tech-first operations model from the ground up

Flat hierarchy and a fast-moving work culture

Job Type: Full-time

Pay: Up to ₹50,000.00 per month

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person